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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Took longer than expected but pleased with product overall. Normally packages arrive within 2 weeks but this one took longer. I'm very satisfied with the color and style.
The prices are great, shipping cheap so I don't mind waiting for my purchase. When I do not receive my products for any reason, I get refunded. If it is damaged I get refunded, if it doesn't fit and have to return it they sand me a label to ship it back, yes it cost a little to send it back but it is not much and is worth it. Once it is received I get refunded. I never have lost money with Wish and for that I am very thankful because due to being on a fixed income (tiny income at that) I would go without a lot of nice thing that most people take for granted like cloths, home decor, and bedding. I am very grateful for Wish and will never stop being a faithful customer.
It anything happen with my order, your customer support group will reply me very fast, so i happy shopping with WISH! Well done!
I order a few items and some were pictures and i asked a question about the photos and never ever got a response. Was not happy at all after spending alot of money
I have all my shopping with WISH a fantastic experience.
All my stuff comes on time and some times even earlier.
Please people remenber to get a bigger size than yr own size. That's somethings I have learned. I'm not complaining.
I am addicted to shop with WISH. I love it LOVE WISH
Lots of new items and gadgets to chose from. The prices are great and delivery is quick. They also have a 10 day refund/return policy at no cost which is a great incentive to order through Wish.com.
My order was broke, what can i do is for my nephew birthday and is broke i dont know if wish or was the shipping but is broked 0 i dont like it your service sorry about that but is very bad i send you a message and you never sens me back
I always find great deals and hard to find items.
Clothes and gadgets and even some auto parts.
I look here most of the time before ebay
Ordered a lot of products over the years. Sometimes it was not satisfying cause it was broken or not the promised product, but Wish always help you out untill youre content.
The only time there was an issue was I had ordered a striped long sleeve women jacket paid $10.00, ended up with a short sleeve tee shirt with stripes. That was never cleared up
So now I don't buy my clothes from wish Only gadgets and kids things.
La plupart des articles sont très corrects, dommage que certaines livraisons soient si longues. Plusieurs articles ne sont jamais arrivés.
Par contre, le service après-vente est génial, très réactif. Les personnes sont très sympatiques.
Vendedor recomendado. Chegou rápido, artigo de qualidade e bonito. Adorei! Parabéns ao vendedor e ao Wish!
I love the site and usually like what actually arrives. The arrival time is a bit more than the advertised If you can wait two weeks. Many items never make it although Wish is good about competition. My biggest complaint was I didnt receive 2 pretty good amount of money items and tracking said I did. I went through a complete royal run around with post office and never have received compensation.
He comprado un par de veces la verdad me han gustado las cosas que sí me han llegado lo que no me ha gustado Y entiendo que ellos no venden son intermediarios Pero qué mal que los hagan quedar mal por no mandar la mercancía Aunque ese rumbo Elsa y todo pero a final de cuentas pues uno está esperando un producto y pasa el tiempo se cumple y pues que resulta que no enviarán las cosas
Wish is my friend i love it some things are disappointing but most thing are great there is a lot of thing i would like on wish but need lots of money i try to buy things every week
Im very happy to buy on WISH because it is funny, colored, cheaper, many things to see, much pleasure, quickly, high quality
The only objective is the time it takes for the merchandise to come other then that it's good quality stuff
I LOVE this app! Find great stuff so cheap on the daily! I look forward to shopping every day to see what's been added ;)
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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