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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
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I been for years ordering good from Wish.com and the Items are good Quality.
A very Fair website and honest with the costumers.

Date of experience: February 22, 2018
Switzerland
1 review
0 helpful votes
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Mas o menos
February 25, 2018

Por una parte muy bien, pero por otra no, estoy esperando pedidos que hecho hace mas de 2 meses e no llegan... por esso les doy 4 estrelas

Date of experience: February 22, 2018
Florida
2 reviews
0 helpful votes
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Unreliable
February 25, 2018

I purchased 3tablets in January and still have not seen them yet how disappointing falsely advertised dont buy from this company rip off

Date of experience: February 22, 2018
France
1 review
0 helpful votes
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Très bien
February 25, 2018

Très contente de ma commande, correspond à la description donné par le site reçu avant la date donné par wish

Date of experience: February 22, 2018
Turkiye
1 review
1 helpful vote
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Quite satisfied
February 25, 2018

I am quite satisfied, but give Wish 4 stars. Because Im missing 2 pair of watches, that I ordered for many months ago..

Date of experience: February 21, 2018
France
1 review
0 helpful votes
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Bon produit
February 25, 2018

Parfois livraison très longue, et parfois très rapide...
Les gadgets ne sont pas toujours de bonne qualité, mais il ne faut pas s'attendre à plus vu les prix très bas.

Date of experience: February 21, 2018
Washington
1 review
0 helpful votes
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Satisfied
February 25, 2018

I am very satisfied shopping on Wish. The quality of the products is good and shipping time has improved.

Date of experience: February 21, 2018
France
1 review
0 helpful votes
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Parfait
February 25, 2018

Parfait, tres à lécoute des clients. Réponds à nos demandes et gere les problemes avec les boutiques

Date of experience: February 21, 2018
Massachusetts
1 review
0 helpful votes
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The only shopping app I use
February 25, 2018

I enjoy using this app no matter what I'm buying. Even when I dont want to buy anything I enjoy just looking at all the things they have on there and what the prices are for all the great products.

Date of experience: February 21, 2018
California
2 reviews
1 helpful vote
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Hate bait & switch sites
February 25, 2018

Used to never happens but it seems comonplace now for the sellers to mislead buyers by posting a low price only to find out that even if you catch the listing when it first comes out, either its mysteriously sold out and/or a much higher price. Mega false advertising.

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Some producis
February 24, 2018

Some products I have recievied and some not some were too small and others were good have to pay my card before I order anything else

Date of experience: February 21, 2018
Ohio
1 review
0 helpful votes
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I love it
February 24, 2018

Their products are great. I recommend them to all my friends and family. They've been great. My items get here very quickly. I've had no problem getting my stuff.

Date of experience: February 21, 2018
Florida
1 review
0 helpful votes
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Happier than a pig in____
February 24, 2018

Knock on wood all my experiences with wish have been great. I love to go on the app and just look around. I compare prices of things friends have bought on other web sites and tell them they should have ordered from wish.

Date of experience: February 21, 2018
Florida
1 review
2 helpful votes
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Customer service sucks you can't talk to nobody stupid damn emails get crappy stuff that you pay for you pay for shipping and it takes three months to get it when it says 5 to 7 days and then it's damaged or don't show up pure ridiculous they owe me a lot of money and they better pay me

Date of experience: February 21, 2018
Florida
2 reviews
0 helpful votes
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When?
February 24, 2018

Did you think I remember what I brought from you more than a year ago? I just received a purse thay I brought in October, a little bit desapointed. That was my last order. I been tried to check my orders from the webside and it said that I don't have an an account with you... very dessapointed...

Date of experience: February 21, 2018
Washington
1 review
0 helpful votes
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Always fun
February 24, 2018

It's always fun to explore the website. Such a variety. Great prices. And shipping has improved so much.

Date of experience: February 21, 2018
Puerto Rico
1 review
0 helpful votes
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I am very satisfied with the way Wish had handle all of my purchases. There is a high sense of professionalism and commitment to the customer that is very impressive to me, therefore, I will continue shopping as long as I can. Thanks you
Dr. K Toro

Date of experience: February 21, 2018
Minnesota
1 review
0 helpful votes
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Wish review
February 24, 2018

I love most of the items that I received. The issues I have are 1) the size of some items being much smaller than they appear, 2) some items are misrepresented, such as, there is a picture of a ball of chunky yarn for a very cheap price. When you look closer at the details, it says that it's the knitting needles are for sale; if you want info about the yarn, you have to hunt for another similar picture and hope you find it. 3) it takes forever to get some items. I'm still waiting for a Vikings pocket watch.

Date of experience: February 21, 2018
California
1 review
1 helpful vote
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Things come from China most of them are cheap or don't fit us white people they have stuff like clothes on maniquens, or very tiny people any clothing item order it 3x bigger

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Important
February 24, 2018

I like to say if is possible can improve delivery faster and less charges. Examples like shipping charges is sometime higher then buying prise...

Date of experience: February 21, 2018