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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
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Awesome
February 28, 2018

They are so quick when a problem occurs and customer service (at least the Greek one) is awesome! The not so good thing is late shipping! Another thing is the fact that shops don't give a chance for multiple orders (eg. Shame product different size or color) and they charge extra shipping. I believe that makes the buyer to hesitate to proceed to his order!

Date of experience: February 25, 2018
Germany
1 review
0 helpful votes
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All over all; Tradic!
February 28, 2018

All over all, products have a very bad quality.
Many of the Products i have in order, i have to contact suport, and get my money refound, because of the quality.
Products does not always confirm the picture you see on the web site.
Clothes does not fit because og the size are away to small.
You can order a Product in XXL, but this is to small, and will only fit a child.
Also, some of my Products i have order, i never got deliverd, because its gone in the post sevice. One time my package got deliverd to another person in the same country... What?
Tracking number i it s a big problem, and you can not see were the shipment always are over several weeks. It seems that the tracking number not always exists
Sorry to say, but i`m not very satisfied

Date of experience: February 24, 2018
Kansas
1 review
0 helpful votes
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Not all bad
February 28, 2018

I have bought several items from wish, some good some bad and some never received. Wish is a good place to shop but they really should check all products before shipping and it should not take so long for orders to be sent to customers.

Date of experience: February 24, 2018
Sweden
1 review
0 helpful votes
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Variated
February 28, 2018

The quality of the produkts are variated. Some are of okej quality and some are nothing like the adds description or pictures.
The sizeing is always smaller and yoi have to order atleast 3 sizes up from your normal size.
Many of the produkts does not arrive.
The orderhistory almost never work and when it does it works poorly and often freeze. It takes alot of energy to leave a rewiev.

Date of experience: February 24, 2018
France
1 review
0 helpful votes
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Plutôt satisfaite
February 28, 2018

Dans l'ensemble plutôt satisfaite de mes achats sur Wish, quand les articles commandés ne sont pas livrer un remboursement est effectué sur demande. Même si les délais de livraison sont longs je recommande se site

Date of experience: February 24, 2018
Switzerland
1 review
0 helpful votes
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Top
February 28, 2018

Cool. Perfekt shop and all ok. Hamock ist top for the Holliday. Strong and good for mi and my childrens.

Date of experience: February 24, 2018
Oregon
1 review
0 helpful votes
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I am happy with the service.
February 28, 2018

The problem I had was taken care of right away.
Description didn't match the product, so they refunded my money.

Date of experience: February 24, 2018
Texas
1 review
0 helpful votes
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Wish experience
February 28, 2018

Didn't receive some items on time, but they were quick to help me with my orders. I will be using them again, just know I have to pay me attention to details.

Date of experience: February 24, 2018
Pennsylvania
2 reviews
1 helpful vote
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Best shopping site ever!
February 27, 2018

You can, literally, find anything on Wish. They have great items at the best prices. I am a Wish customer for life!

Date of experience: February 24, 2018
Iowa
2 reviews
0 helpful votes
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Robbina
February 27, 2018

Very helpful and nice employees! Especially Robert Weir, works 3rd shift. I have shopped at this Kroger many times, and he was always happy to help..

Date of experience: February 24, 2018
Georgia
1 review
0 helpful votes
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Wish Review
February 27, 2018

Wish does great service! I wish the shipping doesn't have to take forever, and that there could be a wishlist section for others to buy items for you.

Date of experience: February 24, 2018
Colorado
1 review
0 helpful votes
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Very good
February 27, 2018

Nice services
Estoy muy contento con el servicio muchas gracias
Y seguire siendo clientele de ustedes

Date of experience: February 24, 2018
Pennsylvania
1 review
0 helpful votes
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Do Better
February 27, 2018

You could do better than what you do!
I still have merchandise that I ordered years ago and still have not received but yet I still keep ordering from you yeah you know you can do better

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Good quality
February 27, 2018

I have loved the products I've ordered off wish and you havent got to wait a long time for them to arrive

Date of experience: February 24, 2018
Mexico
1 review
0 helpful votes
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Es la primera vez que me pasa esto de no poder acceder, y quisiera saber porque, y además hay como cuatro pedidos que tienen más de 30-días de retraso

Date of experience: February 24, 2018
Malaysia
1 review
0 helpful votes
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Okay
February 27, 2018

Shipping is slow but if youre not in a hurry then its good value for money. And please check if its a verified seller cos sometimes it makes a lot of difference

Date of experience: February 24, 2018
Illinois
1 review
0 helpful votes
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I love wish. I would suggest sellers make the items they are selling more truthful to sizes, as far as how big the item actually is. Also amounts of what is being sold in a post ( are you buying only one or is it a set of 2, 3, 4 etc.) also, to have sizes given in U.S. It should state if you wear this size get a size larger because our clothes and shoes tend to run smaller than in America.

Date of experience: February 24, 2018
Colorado
1 review
0 helpful votes
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Great stuff, great value!
February 27, 2018

Things usually come early and are hoe they are described. I like that you can follow the shipping details.

Date of experience: February 24, 2018
Canada
1 review
0 helpful votes
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Not as reliable as it was.
February 27, 2018

Recently I've had a few packages go missing... and haven't been reimbursed. It's frustrating to be told wait even though the status says delivered but I gave not received the item.

Date of experience: February 24, 2018
Kansas
2 reviews
0 helpful votes
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Shopping on Wish
February 27, 2018

Good stuff, I like what I buy, discounts, and free stuff. I have gotten a lot of friends to shop on Wish

Date of experience: February 24, 2018