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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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They are so quick when a problem occurs and customer service (at least the Greek one) is awesome! The not so good thing is late shipping! Another thing is the fact that shops don't give a chance for multiple orders (eg. Shame product different size or color) and they charge extra shipping. I believe that makes the buyer to hesitate to proceed to his order!
All over all, products have a very bad quality.
Many of the Products i have in order, i have to contact suport, and get my money refound, because of the quality.
Products does not always confirm the picture you see on the web site.
Clothes does not fit because og the size are away to small.
You can order a Product in XXL, but this is to small, and will only fit a child.
Also, some of my Products i have order, i never got deliverd, because its gone in the post sevice. One time my package got deliverd to another person in the same country... What?
Tracking number i it s a big problem, and you can not see were the shipment always are over several weeks. It seems that the tracking number not always exists
Sorry to say, but i`m not very satisfied
I have bought several items from wish, some good some bad and some never received. Wish is a good place to shop but they really should check all products before shipping and it should not take so long for orders to be sent to customers.
The quality of the produkts are variated. Some are of okej quality and some are nothing like the adds description or pictures.
The sizeing is always smaller and yoi have to order atleast 3 sizes up from your normal size.
Many of the produkts does not arrive.
The orderhistory almost never work and when it does it works poorly and often freeze. It takes alot of energy to leave a rewiev.
Dans l'ensemble plutôt satisfaite de mes achats sur Wish, quand les articles commandés ne sont pas livrer un remboursement est effectué sur demande. Même si les délais de livraison sont longs je recommande se site
The problem I had was taken care of right away.
Description didn't match the product, so they refunded my money.
Didn't receive some items on time, but they were quick to help me with my orders. I will be using them again, just know I have to pay me attention to details.
You can, literally, find anything on Wish. They have great items at the best prices. I am a Wish customer for life!
Very helpful and nice employees! Especially Robert Weir, works 3rd shift. I have shopped at this Kroger many times, and he was always happy to help..
Wish does great service! I wish the shipping doesn't have to take forever, and that there could be a wishlist section for others to buy items for you.
Nice services
Estoy muy contento con el servicio muchas gracias
Y seguire siendo clientele de ustedes
You could do better than what you do!
I still have merchandise that I ordered years ago and still have not received but yet I still keep ordering from you yeah you know you can do better
I have loved the products I've ordered off wish and you havent got to wait a long time for them to arrive
Es la primera vez que me pasa esto de no poder acceder, y quisiera saber porque, y además hay como cuatro pedidos que tienen más de 30-días de retraso
Shipping is slow but if youre not in a hurry then its good value for money. And please check if its a verified seller cos sometimes it makes a lot of difference
I love wish. I would suggest sellers make the items they are selling more truthful to sizes, as far as how big the item actually is. Also amounts of what is being sold in a post ( are you buying only one or is it a set of 2, 3, 4 etc.) also, to have sizes given in U.S. It should state if you wear this size get a size larger because our clothes and shoes tend to run smaller than in America.
Things usually come early and are hoe they are described. I like that you can follow the shipping details.
Recently I've had a few packages go missing... and haven't been reimbursed. It's frustrating to be told wait even though the status says delivered but I gave not received the item.
Good stuff, I like what I buy, discounts, and free stuff. I have gotten a lot of friends to shop on Wish
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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