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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Inperfeito
February 28, 2018

Têm que melhorar em muitas coisas começando pelo código de rastreamento atualizados é algumas promoções etc

Date of experience: February 25, 2018
Indiana
1 review
0 helpful votes
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Tracie B.
February 28, 2018

Very fast shipping. The product arrived before I expected. Very good quality and price. I am very satisfied and happy.

Date of experience: February 25, 2018
Washington
1 review
0 helpful votes
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Lekker goed koop
February 28, 2018

Alleen jammer dat soms dingen niet aankomen. Maar voor de rest word je netjes geholpen als het mis gaat

Date of experience: February 25, 2018
France
1 review
0 helpful votes
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Satisfaction
February 28, 2018

I m in contact since 2 years and very satisfied, but sometime, never received my order, ok no problem with WISH and thanks for your offers, please try to reduce your delivery, i hope

Date of experience: February 25, 2018
Costa Rica
1 review
0 helpful votes
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Ahora las órdenes llegan más completas y en un tiempo más razonable. Esto hace que la experiencia de comprar en wish sea más placentera.

Date of experience: February 25, 2018
Washington
1 review
1 helpful vote
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You get whay you pay for
February 28, 2018

Wish is a great site.
Keep in mind, though, that the quality of the products it's directly related to their cost.

Date of experience: February 25, 2018
Finland
1 review
0 helpful votes
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Good
February 28, 2018

Easy to shop and paying by Klarna. Following the package online is very accurate, so it's easy to avoid paying before the goods has arrived, and checked out the product

Date of experience: February 25, 2018
Puerto Rico
1 review
0 helpful votes
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Great Service
February 28, 2018

Ive ordered a couple of times now and havent had any issues with any order. You get what you order. Good value. Havent loved every single item but overall I would continue to purchase on Wish.

Date of experience: February 25, 2018
Germany
1 review
0 helpful votes
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Perfekt
February 28, 2018

Vieles klappt. Bei Problemen wird schnell geholfen und alles geklärt. Die App läuft super und man findet immer was.

Date of experience: February 25, 2018
North Carolina
1 review
0 helpful votes
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Shipping not reliable
February 28, 2018

I have recently started using Wish. Of the things I have purchased I had trouble with at least 10 items. Seven of those items were the same different color.
I understand that because these items are coming from over seas very inexpensively but if I am buy multiple items from the same seller why cant there be a bundle shipping rate along with being shipped together.

Date of experience: February 25, 2018
Hungary
1 review
0 helpful votes
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[email protected]
February 28, 2018

Üdv. 97%-ban vagyok elégedett, általában időre megérkeznek az általam rendelt termékek, a minőség is általában megfelelő.

Date of experience: February 25, 2018
Spain
1 review
0 helpful votes
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Buena experiencia
February 28, 2018

Ya llevo un tiempo haciendo compras en su página, y algunos artículos muy bien y otros menos satisfecho, porque por algún motivo no los he recibido, pero al hacer la reclamación, siempre me han dado una respuesta muy rápida. Y me han desembolsado el importe siempre. Estoy bastante satisfecha. Muchas gracias.
Un saludo

Date of experience: February 25, 2018
Germany
1 review
0 helpful votes
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Perfect
February 28, 2018

I love wish, all the Artikels I buy came earlier and it looks great. When I had a problem I can write that and after 2 days wish will help me.

Date of experience: February 25, 2018
Nebraska
2 reviews
0 helpful votes
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Love wish
February 28, 2018

I have ordered lots of items from Wish. Have to say the price is always great. Shipping may take a bit but worth the wait.

Date of experience: February 25, 2018
France
1 review
0 helpful votes
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Alléatoire
February 28, 2018

Beaucoup de déceptions car les articles sont souvent différents aux photos ou la taille ne correspond pas mais de bonnes surprises parfois. Le fait d'avoir l'opportunité d'être remboursée me permet de tenter ma chance sinon je ne commanderai pas.

Date of experience: February 25, 2018
Germany
1 review
0 helpful votes
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Not everything in order
February 28, 2018

Some articles arrived fine and well and in time. Some arrived but where damaged or number mistaken, different of what I asked (shoes). One arrived very late, but at the end I was reimbursed of those with problems

Date of experience: February 25, 2018
Oklahoma
2 reviews
0 helpful votes
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Very Cool
February 28, 2018

Very happy with all of my orders from Wish! Always research what you're buying first, and you'll be happy with your order.

Date of experience: February 25, 2018
Czechia
1 review
0 helpful votes
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Objednávky
February 28, 2018

Nákupy jsou zde dobré, samozřejmě se stane že produkt nedojde. Ale to se dá rychle vyřešit vrácením platby. Jen je škoda že podle čísla se nedá sledovat až domu.

Date of experience: February 25, 2018
Israel
1 review
0 helpful votes
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J'ai quitté Aliexpres a cause de la longueur de temp pour arrivage des colis et le service d'échange et remboursement ne prenez pas la même direction!

Date of experience: February 25, 2018
Australia
1 review
0 helpful votes
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Great products great prices
February 28, 2018

Can buy anything. Its is safe full refund without hassle if item not received faulty or wrong size. Will keep using

Date of experience: February 25, 2018