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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Aunque a veces tarda mucho en llegar algún producto, merece la pena la espera, están muy pendientes de la entrega.
Deliveries almost always on time, refund very quickly. Very irritating when you want to order something you see for example 5 euro and when you throw it in your cart it is most of the time more expensive. For example: dress 5 euro + shipping costs 3 euro = 8 euro. You throw it in your cart and suddenly the dress is 8 euro + 3 euro shipping costs makes 11 euro. Very irritating.
Always satisfied with my orders any problems are always delt with promptly with a very friendly responce
Only a few things could get better, the shipping information needs updated until item received. I also feel it should be told that items are smaller then the pictures. I bought bottles with cork too small
Wish delivery would come faster but I like site a lot prices are great lots to choose from just like about something you need they have it.
I love Wish. If anything is wrong with what I get they always make it right. Im a wish aholic. Love that everything is a great price so I can afford it.
Estou satisfeito de uma forma geral com a Wish. O único ponto negativo é o tempo que as encomendas demoram a chegar.
Rückgabe und Lieferungen sind sehr gut! Die Qualität ist aber oft sehr zweifelhaft. Vor allem die Benutzung von 100% Baumwolle, die bisherigen Lieferungen von mir waren 100% non Baumwolle, sowie grössen angaben stimmen oft nicht auch die beipack texte in Chinesisch oder Anglo Chinesisch sind sehr Witzig und sind so nicht zu verwenden.
The reason I didn't give it 5 stars is their have been a few items I didn't receive. But I was refunded for them in a timely manner. It is usually around Christmas time that it happens. Other than that I am pleased with the site.
I have had very little problems with wish the only thing I have trouble with is the time scale in which I have had to wait
La aplicación bien pero la mercancía no llega nunca me Olea Ta mucho esperar y que no llegue lo pedido parece que siempre solo deposito
Per me, fate in modo che tutta la merce arrivi a destinazione perche molto importante riceverla dopo averla ordinata, spero molto che farete in modo di far leggere i prodotti anche in Italiano, comunque molto soddisfatto grazie.
Os preços são bons, mas a respeito das entregas deveriam fazer parcerias com correio Brasileiro para facilitar e agilizar as entregas muitas vezes extraviadas por não ter rastreio brasileiro. Quem compra não sabe onde esta a mercadoria, muito menos se já esta no País.
Prices were good, but not being able to effectively track my package gave me major anxiety. Quality of products makes me worry a bit. Shipping was definitely quick for 2 of the items I bought.
Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.
Most of what I get is pretty good from WISH. I occasionally get things I didn't order but, they usually takw care of the problem.
I like everything I bought... but most of it took forever to get to me, somethings actually took 3 months or more. But good prices
Mi trovo benissimo a fare acquisti con voi è un anno ke lo faccio e continuerò a farli. Se ci sono dei problemi ci sono persone competenti e gentili ad aiutarti a risolverli. Grazie
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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