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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Aunque a veces tarda mucho en llegar algún producto, merece la pena la espera, están muy pendientes de la entrega.

Date of experience: February 24, 2018
NL
1 review
0 helpful votes
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Deliveries almost always on time, refund very quickly. Very irritating when you want to order something you see for example 5 euro and when you throw it in your cart it is most of the time more expensive. For example: dress 5 euro + shipping costs 3 euro = 8 euro. You throw it in your cart and suddenly the dress is 8 euro + 3 euro shipping costs makes 11 euro. Very irritating.

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Good value for money
February 27, 2018

Always satisfied with my orders any problems are always delt with promptly with a very friendly responce

Date of experience: February 24, 2018
Ohio
1 review
0 helpful votes
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Satisfied with wish
February 27, 2018

Only a few things could get better, the shipping information needs updated until item received. I also feel it should be told that items are smaller then the pictures. I bought bottles with cork too small

Date of experience: February 24, 2018
Illinois
1 review
0 helpful votes
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Overall good for Price.
February 27, 2018

Wish delivery would come faster but I like site a lot prices are great lots to choose from just like about something you need they have it.

Date of experience: February 24, 2018
Italy
1 review
0 helpful votes
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Perfect
May 5, 2021

I got my purchase so fast, before the estimated time. The description of purchase is good and I can tell that everything is really perfect. Thanks

Date of experience: February 24, 2018
California
1 review
0 helpful votes
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I love this place.
February 27, 2018

I love Wish. If anything is wrong with what I get they always make it right. Im a wish aholic. Love that everything is a great price so I can afford it.

Date of experience: February 24, 2018
Portugal
1 review
0 helpful votes
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Satisfeito
February 27, 2018

Estou satisfeito de uma forma geral com a Wish. O único ponto negativo é o tempo que as encomendas demoram a chegar.

Date of experience: February 24, 2018
Poland
1 review
0 helpful votes
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Storno und lieferungen sind sehr ok
February 27, 2018

Rückgabe und Lieferungen sind sehr gut! Die Qualität ist aber oft sehr zweifelhaft. Vor allem die Benutzung von 100% Baumwolle, die bisherigen Lieferungen von mir waren 100% non Baumwolle, sowie grössen angaben stimmen oft nicht auch die beipack texte in Chinesisch oder Anglo Chinesisch sind sehr Witzig und sind so nicht zu verwenden.

Date of experience: February 24, 2018
France
1 review
0 helpful votes
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Génial
February 27, 2018

Je suis satisfait du site je vais continuer à faire des commandes j'espère je vais être toujours satisfait merci aux revoir

Date of experience: February 24, 2018
Minnesota
1 review
0 helpful votes
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I am pleased with the site.
February 27, 2018

The reason I didn't give it 5 stars is their have been a few items I didn't receive. But I was refunded for them in a timely manner. It is usually around Christmas time that it happens. Other than that I am pleased with the site.

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Rate
February 27, 2018

I have had very little problems with wish the only thing I have trouble with is the time scale in which I have had to wait

Date of experience: February 24, 2018
Mexico
1 review
0 helpful votes
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Its dificult to arrive the packets
February 27, 2018

La aplicación bien pero la mercancía no llega nunca me Olea Ta mucho esperar y que no llegue lo pedido parece que siempre solo deposito

Date of experience: February 24, 2018
Italy
1 review
0 helpful votes
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Soddisfatto.
February 27, 2018

Per me, fate in modo che tutta la merce arrivi a destinazione perche molto importante riceverla dopo averla ordinata, spero molto che farete in modo di far leggere i prodotti anche in Italiano, comunque molto soddisfatto grazie.

Date of experience: February 24, 2018
Brazil
1 review
0 helpful votes
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Sobre a demora na entrega
February 27, 2018

Os preços são bons, mas a respeito das entregas deveriam fazer parcerias com correio Brasileiro para facilitar e agilizar as entregas muitas vezes extraviadas por não ter rastreio brasileiro. Quem compra não sabe onde esta a mercadoria, muito menos se já esta no País.

Date of experience: February 24, 2018
Louisiana
1 review
0 helpful votes
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Prices were good, but not being able to effectively track my package gave me major anxiety. Quality of products makes me worry a bit. Shipping was definitely quick for 2 of the items I bought.

Date of experience: February 24, 2018
Louisiana
1 review
0 helpful votes
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Wish is incredibly addictive!
February 27, 2018

Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.

Date of experience: February 24, 2018
Maine
1 review
0 helpful votes
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Love it
February 27, 2018

Most of what I get is pretty good from WISH. I occasionally get things I didn't order but, they usually takw care of the problem.

Date of experience: February 24, 2018
Canada
1 review
0 helpful votes
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Good prices, long wait time
February 27, 2018

I like everything I bought... but most of it took forever to get to me, somethings actually took 3 months or more. But good prices

Date of experience: February 24, 2018
Italy
1 review
0 helpful votes
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Ottimo
February 27, 2018

Mi trovo benissimo a fare acquisti con voi è un anno ke lo faccio e continuerò a farli. Se ci sono dei problemi ci sono persone competenti e gentili ad aiutarti a risolverli. Grazie

Date of experience: February 24, 2018