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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Michelle B.
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Utter scam
June 13, 2018

Huge scam. Items you get are garbage quality. Many items never arrive and they dont refund you( always have some excuse) and the big thing is I have just noticed... is they OVERCHARGE you on your credit card for every item. I bought something for 30 dollars ( including shipping) and was charged 39.99. Bought something else for appx 6 dollars and was charged 8 and change. Am disputing with my credit card company right now!

Date of experience: June 11, 2018
India
1 review
0 helpful votes
Follow Raghunath G.
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Am ordering place date is 11 April 2018. Payment am paid my Redmi mobile cover 400 hundred.am Wait 2 month but order arrived time not come my order. Finaly am delete this aap. From India.

Date of experience: June 10, 2018
Connecticut
1 review
1 helpful vote
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Buyer beware
June 11, 2018

They do not ship what you order and then change the listing after you order. Total scam website do not purchase here.

Date of experience: June 8, 2018
Indiana
2 reviews
1 helpful vote
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Very disappointed with this site. Received a item with a hole in it. Just wanted to return it and get my money back. No luck they want a picture. I do not have anything that I can load or even take a picture. After some back and forth messages. I give up. I will not order from this rip off company. I even told them I would send it to them.

Date of experience: June 7, 2018
South Africa
1 review
1 helpful vote
Follow Lettie M.
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I ordered hicking boots in January with, till today the 8th of June 2018 I'm still waiting and furious!

Date of experience: June 7, 2018
Austria
1 review
2 helpful votes
Follow just M.
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Scam
June 9, 2018

Ordered items for a bit more than 150 euro and they took money off my prepaid card. Next day tried to order few things and at transatcion/pay, it said account was restricted and to send them copy of bank statements. Upon explaining it`s a prepaid card, they wanted me to send them copy of my id, like that can prove ownership of prepaid card. They keep saying it`s all for my protection and just keep replying to send them copy of my id. Preotection would be to set in order security code option where buyer/me needs to know pin for prepaid card.
All my orders were canceled, says refund on all and waiting for that refund.
It has scam written all over at this point.

Date of experience: June 7, 2018
South Africa
1 review
1 helpful vote
Follow Ashey L.
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In September last year I and a colleague ordered a lot of clothing and other articles from Wish for Christmas presents. Only 5 of these items arrived and despite ordering two sizes larger than normal, they did not fit. Even the watch and bracelet was too small. To date we have not received the many other items. There answer. "It is too late for you to ask for your money back". WHY? Surely I am not responsible for the non delivery? Every time I had asked why I had not received my goods they moved the delivery date further forward and now all of a sudden it it too late. Definitely will not be buying from them again. So much of my hard earned money gone to waste and my poor daughter did not get any of her Christmas gifts. My colleague has also not received her items.

Date of experience: June 6, 2018
Canada
1 review
1 helpful vote
Follow Sean V.
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Cheap junk. You get what you pay for i guess. Hoodie was made of crappy thin material and one sleeve was longer then the other. Beard trimmer was plastic and broke immediately. Work gloves fell apart as soon as they got wet. Delivery was always later then expected. Amazon works better

Date of experience: June 5, 2018
GB
1 review
2 helpful votes
Follow Surinder R.
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Seems to be a total scam. Suggest we stay clear. I gave them second chance be regret it! Notifications of so called super deals never there when opening the site - a con.
Lots of negative comments and no response from wish themselves -why?
Worst of all in Facebook said some friends of mine like wish but when I asked them they had not even heard of wish! Scary. Deleting mine now!

Date of experience: June 4, 2018
Robert-Denis L.
Canada
2 reviews
2 helpful votes
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Account closing
June 5, 2018

Wish cancelled my account claiming I was making to many reimbursements. I was just following their procedures. I had to ask for refunds through Paypal. Because I had to many claims through Paypal, Paypal cancelled my account and even if try many times to explain to them the situations. I will never be able to get a Paypal account again. Items never arrive on time. Sometimes would take more then 4months or would simply get lost in the mail.

Date of experience: June 2, 2018
Alabama
1 review
2 helpful votes
Follow tabatha b.
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I think Wish has some really cool clothes and i thought about buying a couple of outfits until they started popping up on my phone every 30 minutes and sometimes with music and the Wish website flashing like fluorescent dance floor. How much more annoying can you get Wish?! I never even downloaded Wish shopping page from google play store or looked Wish clothes on my phone but only on my computer. When a company has a good or even great product they will lose business if they are pushy or become beggars and if their commercials are annoying, obnoxious or lack class. Your popup ads will be your demise Wish!

Date of experience: June 2, 2018
California
1 review
3 helpful votes
Follow James B.
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Wish is a scammers paradise, WISH has a policy that all a buyer has to do claim the item wasn't as advertised and WISH issues a full refund without making the customer return the item, On Amazon we have a. 5% return rate, WISH our Return rate is a whopping 35% with no items actually being returned. WISH is a scam period

Date of experience: June 2, 2018
Australia
1 review
4 helpful votes
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I ordered two tubed shape speakers / subwoofers only to receive two very small round kids speakers. Im sill waiting for another two parcels to arrive which I have been waiting for now 55 days. Never again will i be doing business from Wish. DONT TRUST THEM.

Date of experience: June 2, 2018
Italy
1 review
1 helpful vote
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Non funziona più.
June 3, 2018

Mi hanno bloccato l'accesso in Assistenza Clienti, cosa significa che avrò perso i miei soldi? Se gli articoli non dovessero arrivare a chi lo comunico?

Date of experience: June 1, 2018
New Jersey
1 review
4 helpful votes
Follow Deborah A.
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I have been try to get agile of customer support by phone and on the web site itself and can't get no where. I need to return a shirt that I got it's a child's large and you can see right threw it. I would just like my money back all the problems I'm having will never order anything else again.

Date of experience: May 31, 2018
Canada
1 review
3 helpful votes
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I ordered ten items on the same day back in april they kept changing the delivery date when asked for refund delivery late they say that still in delivery window with new date new dated came amd went no product I had to refund all ten items some I ordered over two months ago so very disappointed when they claim something is solid gold or genuine it is not jewler saw thre things claim to be solid gold genuine gems and they were neither

Date of experience: May 30, 2018
Brazil
2 reviews
9 helpful votes
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Uma boa loja, tem uma boa variedade de produtos e ótimos preços!
Comprei varias coisas, o problema é que algumas chegaram outras não, mas o suporte é muito bom, após informar o ocorrido fui ressarcido corretamente!
Os produtos que chegaram são de boa qualidade, comprei vários bonecos de ação de dragon ball z e naruto!
Eu indico esta loja!

Date of experience: May 29, 2018
Ohio
6 reviews
27 helpful votes
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I have had both p oily positive and negative experiences on wish, now first and foremost, all items are from China, even if it states a US seller, that just means they drop ship and have their items here instead of mailing/shipping from China itself. I have gotten decent, not great, but decent items from this site and I've gotten items that made me turn my head sideways and look confused. It really is a 50/50 shot on this site but the prices don't make you run away thinking " they want what for that!" It's normally a cheap price and decent shipping charges, but not always great items, it is definitely the epitome of You Get What You Pay For.

Date of experience: May 28, 2018
New Zealand
1 review
1 helpful vote
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I wrote review on this Company a couple of days ago. From 5 items ordered I have received 3 (only 1 of which was as ordered) the other two were far more basic than what I had ordered.
Today I received the 4th item ordered (a 50,000mah recharge battery pack for phone, camera etc etc) After receiving this item my electronics friend challenged the 50,000mah rating as being false. I then decided to look up on google to find if anyone had run any electronic tests on them to determine if they are as advertised. The responses I found puts the true output at around 5,000mah - nothing like the 50,000mah claimed on the advert within WISH.

Date of experience: May 28, 2018
Canada
1 review
1 helpful vote
Follow Marc P.
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They change the delivery date 3 weeks after ordered but even changing date I only received 1/4 products ordered
I ordered all on the 19 of April as up today... still only have one of 4 package...
Really not recommended to order with them

Date of experience: May 28, 2018