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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Great value for money
June 14, 2018

Easy to shop and communication is very quick. Couldn't be better in my opinion. The product is as what's shown and any problems solved fast.

Date of experience: June 11, 2018
France
1 review
0 helpful votes
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Tres satisfait
June 14, 2018

J'aime la diversité des produits, bon rapports qualité/prix en général. Bonne réactivité de wish, lorsqu'il y a un problème.
Délais de livraison a améliorer.

Date of experience: June 11, 2018
Arkansas
1 review
0 helpful votes
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It's cool
June 14, 2018

The Wish app is very easy to use and buy cute clothes and other things for a cheap price. The only downside would be that you have to wait several weeks until u get your item, so your gonna need a lot of patience.

Date of experience: June 11, 2018
New Jersey
1 review
0 helpful votes
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Awesome
June 14, 2018

I like the price and fit the clothes are nice and get to me in a reasonable time. So far no complaints

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Amazing product at amazing price!
June 14, 2018

Exactly what I ordered and I love the product!
My mom and sister kind of questioned my order at first but now they love it as much as I do. I can't wait to buy more!

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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Reasonable
June 14, 2018

I like wish, but they have some flaws. I take part in the give away between 9:00 to 9:15. Some of the stuff I have claimed, has been sold out, and it says it is in my cart. But I don't get the prize I won. Other than that. The site, isn't bad at all. And sometimes the orders do come in early, and sometimes they can be late. I do recommend Wish to my friends and family though, and they enjoy it as well.

Date of experience: June 11, 2018
Norway
1 review
0 helpful votes
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Somewhat satisfied
June 14, 2018

Its very reliable online shopping portal along with good delivery system,,, its very reliable online shopping portal along with good delivery system,,, and the quality of those product is good,,, The price are very reasonable than others,,,

Date of experience: June 11, 2018
Indiana
1 review
0 helpful votes
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Best online shopping site ever
June 14, 2018

I love wish I've bought many things from it and I'm going to buy much more I've bought Birthday presents fathers day gifts mothers day gifts and just stuff for me and my husband again I say I love it

Date of experience: June 11, 2018
Brazil
1 review
0 helpful votes
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Parabéns WISH!
June 14, 2018

Gosto dos produtos que tenho comprado no WISH.
Quando tenho algum problema que o produto não chegou ou chegou danificado, a equipe do WISH me atende de imediato resolvendo o problema.
Só tenho elogios ao site de compras.

Date of experience: June 11, 2018
Georgia
2 reviews
0 helpful votes
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Ok
June 14, 2018

Site is an ok site. I experienced from wrong item(s) to defective item(s) to just wrong size item(s). Wayyyy Too many different stores with same product(s) and you don't really know who to get it from. It already takes entirely too long to receive order(s), less known NOT having it right when you get it.

Date of experience: June 11, 2018
New Jersey
1 review
0 helpful votes
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Wish APp ripped me off
June 14, 2018

Wish lied about my refund. Their customer support team was off no help. They usedto be a great APP to use now that their famous they no longer carefor their customers and RIP them off

Date of experience: June 11, 2018
Arizona
1 review
0 helpful votes
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Somewhat Satisfied
June 14, 2018

Although for the most part I have enjoyed shopping on Wish, I never received several of my order. Wish has refunded some of those.

Date of experience: June 11, 2018
Georgia
1 review
0 helpful votes
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Missing in Action!
June 14, 2018

I recd only one girls shoe in the mail!.
Very disappointing!. I hope you live up to your word and replace the items.

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Not satisfied
June 14, 2018

Some of my orders didnt arrived and nothings been done about it, been ordering here for awhile now and if you look at history of my order, few of them didnt arrived and nothings been done

Date of experience: June 11, 2018
Italy
1 review
0 helpful votes
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Best online store
June 14, 2018

I rally Think that wish is the best online store, best price, good quality, always precise, and with perfect customer care.

Date of experience: June 11, 2018
Croatia
1 review
0 helpful votes
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Very good
June 14, 2018

I'm very satisfied with customer service and the speed of replying to problems.
You could only provide more tracking info.

Date of experience: June 11, 2018
Georgia
1 review
0 helpful votes
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I haven't got my stuff
June 14, 2018

I'm just not happy. This is the first time that 3 item's don't get to me i have never had a problem with wish and it makes me mad

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Great shopping
June 14, 2018

Really easy to shop and very competitive prices. Some of the items aren't good quality but I always check on the reviews to decide if I bought it or not. It's really helpful we can upload our pictures and videos to the review.

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Bien en general
June 14, 2018

La mayoría de los productos llegan y llegan bien. Pero un pequeño porcentaje no llega. Sin embargo he recibo reembolso de todo lo que no llego

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Pretty happy with it! Customer Service by far quick on responding more then most and always helpful.

Date of experience: June 11, 2018