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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Easy to shop and communication is very quick. Couldn't be better in my opinion. The product is as what's shown and any problems solved fast.
J'aime la diversité des produits, bon rapports qualité/prix en général. Bonne réactivité de wish, lorsqu'il y a un problème.
Délais de livraison a améliorer.
The Wish app is very easy to use and buy cute clothes and other things for a cheap price. The only downside would be that you have to wait several weeks until u get your item, so your gonna need a lot of patience.
Exactly what I ordered and I love the product!
My mom and sister kind of questioned my order at first but now they love it as much as I do. I can't wait to buy more!
I like wish, but they have some flaws. I take part in the give away between 9:00 to 9:15. Some of the stuff I have claimed, has been sold out, and it says it is in my cart. But I don't get the prize I won. Other than that. The site, isn't bad at all. And sometimes the orders do come in early, and sometimes they can be late. I do recommend Wish to my friends and family though, and they enjoy it as well.
Its very reliable online shopping portal along with good delivery system,,, its very reliable online shopping portal along with good delivery system,,, and the quality of those product is good,,, The price are very reasonable than others,,,
I love wish I've bought many things from it and I'm going to buy much more I've bought Birthday presents fathers day gifts mothers day gifts and just stuff for me and my husband again I say I love it
Gosto dos produtos que tenho comprado no WISH.
Quando tenho algum problema que o produto não chegou ou chegou danificado, a equipe do WISH me atende de imediato resolvendo o problema.
Só tenho elogios ao site de compras.
Site is an ok site. I experienced from wrong item(s) to defective item(s) to just wrong size item(s). Wayyyy Too many different stores with same product(s) and you don't really know who to get it from. It already takes entirely too long to receive order(s), less known NOT having it right when you get it.
Wish lied about my refund. Their customer support team was off no help. They usedto be a great APP to use now that their famous they no longer carefor their customers and RIP them off
Although for the most part I have enjoyed shopping on Wish, I never received several of my order. Wish has refunded some of those.
I recd only one girls shoe in the mail!.
Very disappointing!. I hope you live up to your word and replace the items.
Some of my orders didnt arrived and nothings been done about it, been ordering here for awhile now and if you look at history of my order, few of them didnt arrived and nothings been done
I rally Think that wish is the best online store, best price, good quality, always precise, and with perfect customer care.
I'm very satisfied with customer service and the speed of replying to problems.
You could only provide more tracking info.
I'm just not happy. This is the first time that 3 item's don't get to me i have never had a problem with wish and it makes me mad
Really easy to shop and very competitive prices. Some of the items aren't good quality but I always check on the reviews to decide if I bought it or not. It's really helpful we can upload our pictures and videos to the review.
La mayoría de los productos llegan y llegan bien. Pero un pequeño porcentaje no llega. Sin embargo he recibo reembolso de todo lo que no llego
Pretty happy with it! Customer Service by far quick on responding more then most and always helpful.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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