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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I love shopping on wish they have everything that I need. They have the best customer service so let's say I buy an outfit and it doesn't fit no question asked I can return it!
Love shopping with this site just wish delivery would be faster. Did have some problems with things not coming at all, but I was refunded. I tell everyone about this site.
Sometimes you have dealers that do not send you your products. They do refund your money, but I want my stuff.
I have always enjoyed my experience with Wish. Your support team is very friendly and helpful. I love browsing through the fabulous range of products with really great prices. You're the best. Great work team.
I used this site for a bunch of Christmas shopping. 99% of that stuff came in. Ordered in Feb and more than 50% of my items never arrived. Guess it is hit or miss
Very dissapointed i have at leat 6 items not turned up yet and am getting refunded. I want the items i paid for not refunded. Not sure to order in case i do not get it
Very sastifice with all products good products, but sometimes the products it comes lait thanx for your atention
Affordable site. Great quality Items come well packaged. Great variety of items really great prices.
Lots of bait and switch. You got to watch for price changing. Wording is misleading at times some item the shipping is to high.
So far everything I have ordered from Wish.com has been great. I think I have only had one bad experience, but the company refunded my purchase quickly. If I could change one thing it would be how long it takes to receive my items.
They always make mistakes with my adress so it comes 1 months later. But when you have your stuff its cool the size you want well describe but I really need to get it between those day they put cause I'm not a girl who likes waiting a lot
It isnt all that badWith the exception of the two things that I never got it and I actually wanted everything Ive ordered except for the closing is satisfactory for some reason and X large leather jacket is more or less the same size is a 3X large so I ended up having to give away both jackets
Compañia bien honesta
Gracias por su servicio
Me siento bien satisfecho
Espero que sigan de la misma forma
Siempre,,,
You gotten plenty of my orders wrong. I orders a few hats and a sweatshirt. That i have not received yet... maybe in the future i will shop with you, but not now...
Everything I've gotten from Wish is either on my walls or in the kitchen. Thank you. What else can I say I don't need to put down 100 characters just to say I like ur stuff
I love wish, they have everything. Prices are cheap and shpping has gotten a lot faster. I love the clothing selection.
I love the low prices on wish. I do wish they would arrive faster. The sizes are a little hard to determine. I love the jewelry, very pretty, I get lots of compliments on it.
Jewelry is cheap. Towel hanger is bought doesn't fit drawers. The underwear I bought doesn't work.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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