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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have ordered some clothing and order 3 sizing or more then my original size, and the items were still too small. Would probably fit a child.
No pasa nada me quejare donde paypal para que me devuelvan mi dinero envian nros de seguimiento que no existen pura estafa
Ordered items for a wedding and been waiting a while to now be informed they are still on their way.
Wish has it all. Only been a couple of unsatisfactory purchases. Wish was not the blame though. I will keep coming back to wish.
Need an appeal process as the ad for a camera stated wifi which is why I bought it. Then I send a complaint looking for refund and the company who I bought the camera then changes the ad to no longer say wifi and I get a too bad the store completed their deal. Well I would have rathered return it and buy one with wifi.
Wish is like shopping on Canal St. Anything you want is there. I love shopping there no matter how long it takes to ship.
Great experience so far will order again products for exactly what I expected good quality I will recommend to all my friends and family members
Some products I got early and like them, others Items I never got! Somethings were poor quality. Somethings were good deals! I emailed about some things I didnt get and they wouldnt refund me because it was past 30 days but when I tried before 30 days they said sorry for the delay and that it would be on its way and never came. Im disappointed that they wouldnt refund me for the items that I never received because somethings I really liked I dont think Ill be ordering anymore Im still waiting on some items that are past due that I havent gotten so Ill have to wait & see.
Been getting items later then delivered expected date. Also, I got the wrong item or wrong size item a couple of times.
I love this app, quality items for really cheap prices. Excellent service from sellers. Fast & efficient postage.
2 times I got different thing instead of what I ordered. Shipping is too high almost as the same price as the product.
Product value typically better than most other online stores, delivery in most cases better than forecasted.
They advertise and picture a product when you receive what you thought you ordered it happens to be something else. Also takes forever to receive your items going past the date they give you to expect your items if you receive them at all.
I am nutral on my experience with Wish, I ordered a jacket last year it didn't arrive and customer service said I waited to long which wasn't the case, ordered a 4pcs throwing card blade set only go sent 2, ordered a 2nd set at the same time order date was changed out another 2 weeks. Have a ring ordered at yet again the same time was due on 7June 2018 still isn't here as of the 11th of June, but I have received everything else I have ordered and been contint with, from Tactical gloves, credit card knives, folding knives and other jewelery. So I will continue to shop Wish, for now.
I have bought tons of stuff from wish. There has not been a time where I didn't get what I was looking for in the end. Wish support makes sure your 100% satisfied.
Clothing items are not even leaving their destination, starting to feel like I'm bank rolling and interest scheme. I have notified customer assistance of this situation and it hasn't changed. However other products have arrived 99% of the time and have been well priced and good quality.
Although most of the things I ordered were right. But I did receive the wrong pictures 4 times. I kept them because I didn't want to pay return shipping.
I am very satisfied with the product
Good offers and quality of objets Fast delivery, I recommended this product to a friend
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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