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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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I have ordered some clothing and order 3 sizing or more then my original size, and the items were still too small. Would probably fit a child.

Date of experience: June 11, 2018
Peru
1 review
0 helpful votes
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No pasa nada me quejare donde paypal para que me devuelvan mi dinero envian nros de seguimiento que no existen pura estafa

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Dissapointed
June 14, 2018

Ordered items for a wedding and been waiting a while to now be informed they are still on their way.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Wish has it all. Only been a couple of unsatisfactory purchases. Wish was not the blame though. I will keep coming back to wish.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Need an appeal process as the ad for a camera stated wifi which is why I bought it. Then I send a complaint looking for refund and the company who I bought the camera then changes the ad to no longer say wifi and I get a too bad the store completed their deal. Well I would have rathered return it and buy one with wifi.

Date of experience: June 11, 2018
Washington
1 review
0 helpful votes
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Always fun shopping
June 14, 2018

Wish is like shopping on Canal St. Anything you want is there. I love shopping there no matter how long it takes to ship.

Date of experience: June 11, 2018
Nevada
1 review
0 helpful votes
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Great experience so far
June 14, 2018

Great experience so far will order again products for exactly what I expected good quality I will recommend to all my friends and family members

Date of experience: June 11, 2018
Ohio
1 review
0 helpful votes
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Risk of not getting your orders.
June 14, 2018

Some products I got early and like them, others Items I never got! Somethings were poor quality. Somethings were good deals! I emailed about some things I didnt get and they wouldnt refund me because it was past 30 days but when I tried before 30 days they said sorry for the delay and that it would be on its way and never came. Im disappointed that they wouldnt refund me for the items that I never received because somethings I really liked I dont think Ill be ordering anymore Im still waiting on some items that are past due that I havent gotten so Ill have to wait & see.

Date of experience: June 11, 2018
Texas
2 reviews
0 helpful votes
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My review
June 14, 2018

Been getting items later then delivered expected date. Also, I got the wrong item or wrong size item a couple of times.

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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I love this app, quality items for really cheap prices. Excellent service from sellers. Fast & efficient postage.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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2 times I got different thing instead of what I ordered. Shipping is too high almost as the same price as the product.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Reliable!
June 14, 2018

I can always count on wish. I trust the website and its sources. Best customer service. I was afraid to shop online but Wish changed that for me!

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Product value typically better than most other online stores, delivery in most cases better than forecasted.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Sneaky and late
June 14, 2018

They advertise and picture a product when you receive what you thought you ordered it happens to be something else. Also takes forever to receive your items going past the date they give you to expect your items if you receive them at all.

Date of experience: June 11, 2018
Oregon
1 review
0 helpful votes
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Wish.com review
June 14, 2018

I am nutral on my experience with Wish, I ordered a jacket last year it didn't arrive and customer service said I waited to long which wasn't the case, ordered a 4pcs throwing card blade set only go sent 2, ordered a 2nd set at the same time order date was changed out another 2 weeks. Have a ring ordered at yet again the same time was due on 7June 2018 still isn't here as of the 11th of June, but I have received everything else I have ordered and been contint with, from Tactical gloves, credit card knives, folding knives and other jewelery. So I will continue to shop Wish, for now.

Date of experience: June 11, 2018
Arizona
1 review
0 helpful votes
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I have bought tons of stuff from wish. There has not been a time where I didn't get what I was looking for in the end. Wish support makes sure your 100% satisfied.

Date of experience: June 11, 2018
New Zealand
1 review
0 helpful votes
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Flustrated
June 14, 2018

Clothing items are not even leaving their destination, starting to feel like I'm bank rolling and interest scheme. I have notified customer assistance of this situation and it hasn't changed. However other products have arrived 99% of the time and have been well priced and good quality.

Date of experience: June 11, 2018
Wisconsin
3 reviews
2 helpful votes
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Items received.
June 14, 2018

Although most of the things I ordered were right. But I did receive the wrong pictures 4 times. I kept them because I didn't want to pay return shipping.

Date of experience: June 11, 2018
Florida
1 review
0 helpful votes
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Good experiece
June 14, 2018

I am very satisfied with the product
Good offers and quality of objets Fast delivery, I recommended this product to a friend

Date of experience: June 11, 2018
Massachusetts
1 review
0 helpful votes
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Enjoyment
June 14, 2018

Perfect when you want to change things up in a relationship! You just cannot stay all staunch and vanilla, you need to get kinky!

Date of experience: June 11, 2018