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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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You should combine shipping when ordering multiple items from one seller. I can get the same products for less on ebay when buying multiple items.
Algunos artÃculos son promocionados con fotos que no se corresponden con los artÃculos enviados. Por ejemplo 32 pinceles de maquillaje, llegan esponjas.
Seemed like it was forever to receive. Need better updates on the web site. Need better discriptions of the product.
Wish backs up everything they sale... Good and bad experiences, but overall a great buying experience.
I absolutely love wish! They carry such a wide variety of unique and affordable items. It has become my go to place for clothing, shoes, jewelry and make up as well as home decor and everything in between. It has changed the way I shop. Love it!
Its an easy to use online platform with so many sellers participating and very good post sales support. Would be great if it also includes some higher end, more quality products on a cheaper price. Overall, Im very satisfied with Wish.
On site shopping was great. But none of my items have come in yet. This is the first time in a long that my items have not come in before the date expected
This product came in a nice package but deliver is very slow, slow delivery is my main reason for not going to order as much as I want, some things never show up.
Ever thing is excellent i love stuff i buy cheap and will keep buy from here for now on i like a lot of the stuff i see on here i will keep buy stuff off of here because it is cheap and i love the things that on here
Love the way you Wish manage things when something get wrong. I receive fake item, Wish give me back my money. Item never arrive or arrived broken. Wish gives me refund.
Excelent products my experience with wish is wonderful. Thanks.
Excelentes productos los que ofrece sus yo no me canso de comprar. Siempre estoy activo en la compra de productos. Gracias
I love ordering at wish everything came out great every time I order one problem sometimes takes too long but the clothes the jewelry is great thank you for everything I love the clothes sneaky
Have bought a lot through wish. Just frustrating when goods do not arrive to NZ as told and the time for dispute has expired. Still waiting on 3 items ordered in March but not received
Muy contenta no tengo quejas todo llega a tiempo y segun anunciado seguire comprando aqui muy contenta gracias
De 50 articulos que compre, me llegaron 6 y algunos de muy mala calidad y otros wue no era, un desastre total
Happy with the whole WISH experience. The products are received in a timely manner when do not receive an item or have had a problem I've always been very quick responses overall very happy
Takes too long to deliver and pictures dont look like product. I wish the products come a little faster for the price its priced at. Besides that I love the selection of items. And that its affordable.
Its been hit and miss, I have used the app and I will admit an 80% success rate. But in saying that, as long as you're within the time limit, where you're covered by buyer protection. After that if you have any issues with the product, "YOU ARE ON YOUR OWN", there is generally no warranty! This I have experienced and on a $60 product. They don't allow you to contact the seller!
There are some very misleading advertising on there, so you MUST check the specifications and descriptions area of the product!
As I said though, I am still happy with an 80% success rate at the prices I pay, mind you the shipping could be faster or at least offered that service as not all items have that option.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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