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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
2 reviews
5 helpful votes
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The BEST!
June 14, 2018

Very easy, I only had good experiences. Products come promptly and well packaged. Emails have been sent to inform me of the progress.

Date of experience: June 11, 2018
Washington
1 review
0 helpful votes
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Combine shipping
June 14, 2018

You should combine shipping when ordering multiple items from one seller. I can get the same products for less on ebay when buying multiple items.

Date of experience: June 11, 2018
Argentina
1 review
0 helpful votes
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Promociones erroneas
June 14, 2018

Algunos artículos son promocionados con fotos que no se corresponden con los artículos enviados. Por ejemplo 32 pinceles de maquillaje, llegan esponjas.

Date of experience: June 11, 2018
Oregon
1 review
0 helpful votes
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Long shipping time
June 14, 2018

Seemed like it was forever to receive. Need better updates on the web site. Need better discriptions of the product.

Date of experience: June 11, 2018
Missouri
1 review
0 helpful votes
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Satisfied
June 14, 2018

Even if the products aren't always perfect, Wish has always been very easy to work with. They are quick to settle if an item doesn't arrive.

Date of experience: June 11, 2018
New York
1 review
0 helpful votes
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Wish is Good!
June 14, 2018

Wish backs up everything they sale... Good and bad experiences, but overall a great buying experience.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Unique items at affordable price
June 14, 2018

I absolutely love wish! They carry such a wide variety of unique and affordable items. It has become my go to place for clothing, shoes, jewelry and make up as well as home decor and everything in between. It has changed the way I shop. Love it!

Date of experience: June 11, 2018
Singapore
1 review
0 helpful votes
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Its an easy to use online platform with so many sellers participating and very good post sales support. Would be great if it also includes some higher end, more quality products on a cheaper price. Overall, Im very satisfied with Wish.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Great online shopping
June 14, 2018

On site shopping was great. But none of my items have come in yet. This is the first time in a long that my items have not come in before the date expected

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Very nice
June 14, 2018

This product came in a nice package but deliver is very slow, slow delivery is my main reason for not going to order as much as I want, some things never show up.

Date of experience: June 11, 2018
North Carolina
1 review
0 helpful votes
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Excellent
June 14, 2018

Ever thing is excellent i love stuff i buy cheap and will keep buy from here for now on i like a lot of the stuff i see on here i will keep buy stuff off of here because it is cheap and i love the things that on here

Date of experience: June 11, 2018
Puerto Rico
1 review
0 helpful votes
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Great online store!
June 14, 2018

Love the way you Wish manage things when something get wrong. I receive fake item, Wish give me back my money. Item never arrive or arrived broken. Wish gives me refund.

Date of experience: June 11, 2018
Puerto Rico
1 review
0 helpful votes
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Excelent
June 14, 2018

Excelent products my experience with wish is wonderful. Thanks.

Excelentes productos los que ofrece sus yo no me canso de comprar. Siempre estoy activo en la compra de productos. Gracias

Date of experience: June 11, 2018
Tennessee
1 review
0 helpful votes
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Thank you
June 14, 2018

I love ordering at wish everything came out great every time I order one problem sometimes takes too long but the clothes the jewelry is great thank you for everything I love the clothes sneaky

Date of experience: June 11, 2018
New Zealand
1 review
0 helpful votes
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Nearly perfect!
June 14, 2018

Have bought a lot through wish. Just frustrating when goods do not arrive to NZ as told and the time for dispute has expired. Still waiting on 3 items ordered in March but not received

Date of experience: June 11, 2018
Puerto Rico
1 review
0 helpful votes
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Nice
June 14, 2018

Muy contenta no tengo quejas todo llega a tiempo y segun anunciado seguire comprando aqui muy contenta gracias

Date of experience: June 11, 2018
Colombia
1 review
0 helpful votes
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De 50 articulos que compre, me llegaron 6 y algunos de muy mala calidad y otros wue no era, un desastre total

Date of experience: June 11, 2018
Wisconsin
1 review
0 helpful votes
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Happy with the whole WISH experience. The products are received in a timely manner when do not receive an item or have had a problem I've always been very quick responses overall very happy

Date of experience: June 11, 2018
Nebraska
1 review
0 helpful votes
Follow Abigail W.
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Delivery time and quality
June 14, 2018

Takes too long to deliver and pictures dont look like product. I wish the products come a little faster for the price its priced at. Besides that I love the selection of items. And that its affordable.

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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For the most part, its been good!
June 14, 2018

Its been hit and miss, I have used the app and I will admit an 80% success rate. But in saying that, as long as you're within the time limit, where you're covered by buyer protection. After that if you have any issues with the product, "YOU ARE ON YOUR OWN", there is generally no warranty! This I have experienced and on a $60 product. They don't allow you to contact the seller!

There are some very misleading advertising on there, so you MUST check the specifications and descriptions area of the product!

As I said though, I am still happy with an 80% success rate at the prices I pay, mind you the shipping could be faster or at least offered that service as not all items have that option.

Date of experience: June 11, 2018