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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
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Long time
June 14, 2018

Some of my items I ordered takes a long time to arrive. Heels which I ordered are comfy but the glue is not holding any more and thats so sad. The handbags I ordered are so amazing.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Good Deals
June 14, 2018

I always find more/less what I'm looking for when shopping on wish. Word of warning though: I've found that more often than not you may think your purchasing one item but in reality you end up with something totally different. YOU MUST MAKE SURE YOU READ ALL THE FINE PRINT!

Date of experience: June 11, 2018
South Africa
1 review
0 helpful votes
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In between review
June 14, 2018

I have realised that all my parcels sent through yum express with tracking number that begins with YT... never arrives to me brought items on geek same thing never got my parcels.

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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A great place to shop
June 14, 2018

Excellent variety of products. Lots of different colours and styles to choose from. Prices could be better labelled. Eg, could say $2 but when you select what you want its $10. Shipping is also deceptive. Eg, could say $5 but when you go to pay it say the actual shipping is more.
A secure site to buy from and excellent customer service. Issues with products are dealt with in a fast and efficient manner.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Reliability
June 14, 2018

Several of your shippers do not respond effectively when a product is not delivered in a timely manner.

Date of experience: June 11, 2018
Illinois
1 review
0 helpful votes
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Bleh
June 14, 2018

I never got a few Items and responded to the sellers questions but that is about as far as it went.
Not worth my time and effort to pursue for only a few dollars but probably very fruitful to the vendors if they have a lot of occurrences.

Date of experience: June 11, 2018
Switzerland
1 review
0 helpful votes
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Contento
June 14, 2018

Sembra sempre Natale. C'è una buona scelta di materiale per la casa è bricolage? Interessanti oggetti per la didattica e acuola.

Date of experience: June 11, 2018
Germany
1 review
0 helpful votes
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Einfach nur unglaublich gut! Stöbern auf der Website macht Spaß, man findet immer etwas schönes für sich oder zum verschenken.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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Great
June 14, 2018

Its user friendly but items sometimes take so long to receive but understandable since from so far away

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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4
June 14, 2018

I'm very satisfied with most of my purchase maybe about 70% but I love to shop with this site (wish).

Date of experience: June 11, 2018
Minnesota
1 review
0 helpful votes
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Great items and prices
June 14, 2018

Always happy with my purchases and services that the vendors give, no hassle returns if you are not satisfied with the purchase. I already have recommended the Wish site to my relatives and friends.

Date of experience: June 11, 2018
Illinois
1 review
0 helpful votes
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Products never came
June 14, 2018

Several products never came, and no refund was issued. A couple of products were defective with out a refund after sending pictures in.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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Need more choices in American sizes, bought bra's that no way fit my size even though I ordered 44dd size.

Date of experience: June 11, 2018
Ohio
1 review
0 helpful votes
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Overall not bad
June 14, 2018

Overall not a bad site to shop on. However I have noticed that now when a product doesn't arrive on time, you push the delivery date farther back. Bad practice!

Date of experience: June 11, 2018
Iowa
1 review
0 helpful votes
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Wish has been great, anything I'm looking for I find at a good price. But I have had 1 bad experiences with an order being delivered that I pay 50$s for. Says that it was delivered but yet I dont have my order.

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Compra en wish
June 14, 2018

Excelente sitio de compras, siempre me siento respaldado, y los productos siempre cumplen y rebasan expectativas

Date of experience: June 11, 2018
Colorado
1 review
0 helpful votes
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Good and bad
June 14, 2018

It's fast shopping. But some if the company's don't seem to get there stuff out on time. Sizing is come and go some fit just right some you have to order bigger go get them to fit.

Date of experience: June 11, 2018
Italy
1 review
0 helpful votes
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Ok
June 14, 2018

Ok. Da wish si trovano ottimi prodotti con un prezzo molto competitivo. Farò sicuramente ancora acquisti perché sono rimasto molto soddisfatto.

Date of experience: June 11, 2018
New York
1 review
0 helpful votes
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Poor quality
June 14, 2018

La mayoria de los productos se rompen con facilidad. El envio tarda demasiado y al llegar no es lo. Que esperabas

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Unhappy
June 14, 2018

Always treated like Im second best.The customer is not right its the seller thats right. So they get to keep their money and Im out mine. Then Im stuck with a product that is not right. Thats the way you handle your refunds. UGH!

Date of experience: June 11, 2018