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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Some of my items I ordered takes a long time to arrive. Heels which I ordered are comfy but the glue is not holding any more and thats so sad. The handbags I ordered are so amazing.
I always find more/less what I'm looking for when shopping on wish. Word of warning though: I've found that more often than not you may think your purchasing one item but in reality you end up with something totally different. YOU MUST MAKE SURE YOU READ ALL THE FINE PRINT!
I have realised that all my parcels sent through yum express with tracking number that begins with YT... never arrives to me brought items on geek same thing never got my parcels.
Excellent variety of products. Lots of different colours and styles to choose from. Prices could be better labelled. Eg, could say $2 but when you select what you want its $10. Shipping is also deceptive. Eg, could say $5 but when you go to pay it say the actual shipping is more.
A secure site to buy from and excellent customer service. Issues with products are dealt with in a fast and efficient manner.
Several of your shippers do not respond effectively when a product is not delivered in a timely manner.
I never got a few Items and responded to the sellers questions but that is about as far as it went.
Not worth my time and effort to pursue for only a few dollars but probably very fruitful to the vendors if they have a lot of occurrences.
Sembra sempre Natale. C'è una buona scelta di materiale per la casa è bricolage? Interessanti oggetti per la didattica e acuola.
Its user friendly but items sometimes take so long to receive but understandable since from so far away
Always happy with my purchases and services that the vendors give, no hassle returns if you are not satisfied with the purchase. I already have recommended the Wish site to my relatives and friends.
Several products never came, and no refund was issued. A couple of products were defective with out a refund after sending pictures in.
Need more choices in American sizes, bought bra's that no way fit my size even though I ordered 44dd size.
Overall not a bad site to shop on. However I have noticed that now when a product doesn't arrive on time, you push the delivery date farther back. Bad practice!
Wish has been great, anything I'm looking for I find at a good price. But I have had 1 bad experiences with an order being delivered that I pay 50$s for. Says that it was delivered but yet I dont have my order.
Excelente sitio de compras, siempre me siento respaldado, y los productos siempre cumplen y rebasan expectativas
It's fast shopping. But some if the company's don't seem to get there stuff out on time. Sizing is come and go some fit just right some you have to order bigger go get them to fit.
Ok. Da wish si trovano ottimi prodotti con un prezzo molto competitivo. Farò sicuramente ancora acquisti perché sono rimasto molto soddisfatto.
La mayoria de los productos se rompen con facilidad. El envio tarda demasiado y al llegar no es lo. Que esperabas
Always treated like Im second best.The customer is not right its the seller thats right. So they get to keep their money and Im out mine. Then Im stuck with a product that is not right. Thats the way you handle your refunds. UGH!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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