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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Eee comprado anteriormente un reloj militar que nunca llegó tengo un pedido de limpieza de cadena para bicicleta que ya tardo de mucho tiempo y no a llegado espero. Y mejoren eso
Items usually arrive early and the packages have been intact. The quality of the products have been average at best.
Too much time to receive all the products - 3-4 months after the maximum date you Indicated!. I bought and payed for 7 items on january 8th, to be sent máximum until middle march and the last one I received last week.
Some companies misrepresent the product or dont ship it. But wish is quick to fix the problems other than that everything is great.
Very helpful online website. Always help when the order arrives and is wrong size or DAMAGED in anyway. Wide variety to choose from.
Thanks WISH.
Always a great experience. I have had very very few minutes or issues which were quickly resolved. My orders purchases have been top notch.
Deleted the app after I didnt receive several packages. Contacted the seller to get information or a refund and never got a response! Worst app.
Wish is good just need to work on how long it takes to deliver products, i am also able to find everything I am looking for at the time with good quality
In all my orders, more than 50% of the items never arrived and had to ask my money back after waiting more than 2 months. Very disappointing! I stopped shopping on Wish.
There were at least five items which I was charged for and never received. On the car vaccum I told them several times I had not received but nothing was done about it. Will not order from Wish again.
When I buy something wish takes the money out of my account. And then I wait weeks and weeks to see if the item I ordered is going to show up. I really want that set of Bluetooth ear buds but never got them and had to get a refund..
Great product, got delivered sooner than expected and was in Excellent condition and what I expected
Great prices for items that are over priced here in the states. The only draw back is the shipping wait time. But for the price I'll wait.
The motors are short and fatter than the ones that are as long /taller and fill the motor house to the top
Dans l'ensemble, mon expérience est très bonne. Lorsque j'ai eu un problème, ils ont réagi immédiatement sans discuter. Toutefois, ce qui est un peu décevant, ce sont les prix concernant les vêtements qui augmentent considérablement avec la taille. C'est dommage. Malgré cela, je recommande à 100 % Wish.
Love the app, just have to learn to shop in sizes outside of the U.S. Problems get resolved quickly when they arise.
Aside of items broken or not arriving. I was very disappointed with 1 particular item. The blow up couch, bed. Many messages were sent, I finally received a helpful answer, though was not happy with it. The item was supposed to have been a daily giveaway... Some how I was charged for it...
Have been buying on wish for years, I've only had a few items that didn't quite meet specs, overall very pleased
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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