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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
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Son inregulares con las compras
June 14, 2018

Eee comprado anteriormente un reloj militar que nunca llegó tengo un pedido de limpieza de cadena para bicicleta que ya tardo de mucho tiempo y no a llegado espero. Y mejoren eso

Date of experience: June 11, 2018
Finland
1 review
0 helpful votes
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Good but not the best
June 14, 2018

Items usually arrive early and the packages have been intact. The quality of the products have been average at best.

Date of experience: June 11, 2018
Brazil
1 review
0 helpful votes
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Wish can't keep the promise!
June 14, 2018

Too much time to receive all the products - 3-4 months after the maximum date you Indicated!. I bought and payed for 7 items on january 8th, to be sent máximum until middle march and the last one I received last week.

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Whatever
June 14, 2018

Missing things havent arrived yet bought in February. Not good quality products. I erased the app. Not buying anymore.

Date of experience: June 11, 2018
Tennessee
1 review
0 helpful votes
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Good for most things
June 14, 2018

Some companies misrepresent the product or dont ship it. But wish is quick to fix the problems other than that everything is great.

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Excellent
June 14, 2018

Very helpful online website. Always help when the order arrives and is wrong size or DAMAGED in anyway. Wide variety to choose from.
Thanks WISH.

Date of experience: June 11, 2018
Wisconsin
1 review
0 helpful votes
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Rate a wish
June 14, 2018

Always a great experience. I have had very very few minutes or issues which were quickly resolved. My orders purchases have been top notch.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Never got my order
June 14, 2018

Deleted the app after I didnt receive several packages. Contacted the seller to get information or a refund and never got a response! Worst app.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Its useful
June 14, 2018

Wish is good just need to work on how long it takes to deliver products, i am also able to find everything I am looking for at the time with good quality

Date of experience: June 11, 2018
Colombia
1 review
0 helpful votes
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Most of my items never arrived.
June 14, 2018

In all my orders, more than 50% of the items never arrived and had to ask my money back after waiting more than 2 months. Very disappointing! I stopped shopping on Wish.

Date of experience: June 11, 2018
Kentucky
1 review
0 helpful votes
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Never receiving several items.
June 14, 2018

There were at least five items which I was charged for and never received. On the car vaccum I told them several times I had not received but nothing was done about it. Will not order from Wish again.

Date of experience: June 11, 2018
Michigan
1 review
0 helpful votes
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I don't understand
June 14, 2018

When I buy something wish takes the money out of my account. And then I wait weeks and weeks to see if the item I ordered is going to show up. I really want that set of Bluetooth ear buds but never got them and had to get a refund..

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Great product, got delivered sooner than expected and was in Excellent condition and what I expected

Date of experience: June 11, 2018
Pennsylvania
1 review
0 helpful votes
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Everything works
June 14, 2018

Great prices for items that are over priced here in the states. The only draw back is the shipping wait time. But for the price I'll wait.

Date of experience: June 11, 2018
Colorado
1 review
0 helpful votes
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The motors are upgraded
June 14, 2018

The motors are short and fatter than the ones that are as long /taller and fill the motor house to the top

Date of experience: June 11, 2018
France
1 review
0 helpful votes
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Commerciaux
June 14, 2018

Dans l'ensemble, mon expérience est très bonne. Lorsque j'ai eu un problème, ils ont réagi immédiatement sans discuter. Toutefois, ce qui est un peu décevant, ce sont les prix concernant les vêtements qui augmentent considérablement avec la taille. C'est dommage. Malgré cela, je recommande à 100 % Wish.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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No issues 90% of the time
June 14, 2018

Love the app, just have to learn to shop in sizes outside of the U.S. Problems get resolved quickly when they arise.

Date of experience: June 11, 2018
Puerto Rico
1 review
0 helpful votes
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Regular
February 18, 2021

Some items are not similar like the picture. Some of the article, like rings, arent 925
Nononononononono

Date of experience: June 11, 2018
Florida
1 review
0 helpful votes
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Aside of items broken or not arriving. I was very disappointed with 1 particular item. The blow up couch, bed. Many messages were sent, I finally received a helpful answer, though was not happy with it. The item was supposed to have been a daily giveaway... Some how I was charged for it...

Date of experience: June 11, 2018
Washington
1 review
0 helpful votes
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Wish is the best
June 14, 2018

Have been buying on wish for years, I've only had a few items that didn't quite meet specs, overall very pleased

Date of experience: June 11, 2018