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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Pictures shown on a lot of items are not wat you actually get, you have to actually really check to ensure its wat you want before purchasing other wise you get sent something totally different. Like pic of pressure cooker n only actually get rubber ring? Need more clarity if wat you are actually buying or an item not arriving at all or feed back process takes just as long to get answered
I buy a lot of stuff from wish, but it seems like the few things that I buy that I really want never show up and I end up asking for a refund when it's been 2 months and nothing in my mailbox.
The site is very easy to wonder in. The items look nice on the photos, but when i get them home it seem sometime like cheep material, or different design. My success with the jwelry section, less than the cloth section. The shipping fee is very high.
Clothing, electronics etc. good products for reasonable price. But delivery extremely late. Shops change delivery date without your consent. I feel they need to ask if late do you still want product seeing they not adhering to their original date of delivery. For me that is just UNETHICAL AND UNPROFESSIONAL.
Is a good place for bargain shoping, but now Amazon has similar items either same prize or close enough but in the US.
Was only disappointed in 2 things that Ive ordered but 1 was free so I guess you get what you pay for. Great app but shipping takes a long time.
WISH is one of the site where I buy stuff and I m very satisfied with them. They promise what they say. So please buy Online stuff from them. Thxs
It was quick and easy to deal with on my purchase that I wasn't satisfied with. Pain-free experience.
I feel they are more for the stores than the customer but with them 75 percent of time you get it the other they leave you hanging for weeks
But if you could put the shipping costs to be visible when checking out the product at first. I often see something and think to myself nah, the shipping will be too expensive after all and its an effort that I have to put in to see the shipping. In that time I could have shopped further.
I wont be purchasing here anymore, two of my orders I never received them and its been months of that purchase
Ive ordered quite a few things from wish. They never show up as they are described and often different from the photos. Its disappointing to find something you think you would like, wait so long for it to arrive, and then have it end up being a really cheap crappy version of what you thought you were going to get based on the photos and description.
Very nice stuff low Price's convenience had couple things wrong but they refunded over all would share experiences more
All in all pretty satisfied, except two times, one time i got something else then i ordered and another time i got what i ordered in wrong size beside that, all went pretty smooth
I enjoy shopping wish because the items offered are unusual and reasonable to purchase. Its always fun to see the new items you s add and the interesting and unusual items you normally carry!
All of the jewelry that ive bought that says sterling silver s925 is fake. It turns your finger green in a couple of days of wearing it. Not worth spending money here..
Este pedido no llegó a mis manos, pero me fue reembolsado, y estoy contenta con la pronta respuesta de wish.
I often look to find an item and it lists a price and then you click on buy and the price can be considerably higher. So Ive wasted my time searching only to have to start over to find a lower price. VERY FRUSTRATING! Also shipping is getting crazy high when prices are per item, especially when you buy multiples of the same item.
My second order not so good i spent over 140 dollars and am still waiting for most of it to come and it was all ordered the bigging of April so not so happy right now
Éste pedido no ha llegado, pero con otras compras el servicio ha sido excelente. Sólo mejoraria el tiempo de entrega a veces es más del que dicen.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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