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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Relda M.
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Pictures shown on a lot of items are not wat you actually get, you have to actually really check to ensure its wat you want before purchasing other wise you get sent something totally different. Like pic of pressure cooker n only actually get rubber ring? Need more clarity if wat you are actually buying or an item not arriving at all or feed back process takes just as long to get answered

Date of experience: June 11, 2018
Oklahoma
1 review
0 helpful votes
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Why don't things show up
June 14, 2018

I buy a lot of stuff from wish, but it seems like the few things that I buy that I really want never show up and I end up asking for a refund when it's been 2 months and nothing in my mailbox.

Date of experience: June 11, 2018
Israel
1 review
0 helpful votes
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The site is very easy to wonder in. The items look nice on the photos, but when i get them home it seem sometime like cheep material, or different design. My success with the jwelry section, less than the cloth section. The shipping fee is very high.

Date of experience: June 11, 2018
South Africa
1 review
0 helpful votes
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LATE DELIVERY
June 14, 2018

Clothing, electronics etc. good products for reasonable price. But delivery extremely late. Shops change delivery date without your consent. I feel they need to ask if late do you still want product seeing they not adhering to their original date of delivery. For me that is just UNETHICAL AND UNPROFESSIONAL.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
Follow pedro l.
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Is a good place for bargain shoping, but now Amazon has similar items either same prize or close enough but in the US.

Date of experience: June 11, 2018
Pennsylvania
1 review
0 helpful votes
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Decent stuff at good prices
June 14, 2018

Was only disappointed in 2 things that Ive ordered but 1 was free so I guess you get what you pay for. Great app but shipping takes a long time.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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WISH rock
June 14, 2018

WISH is one of the site where I buy stuff and I m very satisfied with them. They promise what they say. So please buy Online stuff from them. Thxs

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Very efficient & professional
June 14, 2018

It was quick and easy to deal with on my purchase that I wasn't satisfied with. Pain-free experience.

Date of experience: June 11, 2018
New Hampshire
1 review
0 helpful votes
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Mediocre
June 14, 2018

I feel they are more for the stores than the customer but with them 75 percent of time you get it the other they leave you hanging for weeks

Date of experience: June 11, 2018
Switzerland
1 review
0 helpful votes
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But if you could put the shipping costs to be visible when checking out the product at first. I often see something and think to myself nah, the shipping will be too expensive after all and its an effort that I have to put in to see the shipping. In that time I could have shopped further.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Araceli M.
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I never got 2 of my orders
June 14, 2018

I wont be purchasing here anymore, two of my orders I never received them and its been months of that purchase

Date of experience: June 11, 2018
California
1 review
0 helpful votes
Follow Alexandra C.
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Ive ordered quite a few things from wish. They never show up as they are described and often different from the photos. Its disappointing to find something you think you would like, wait so long for it to arrive, and then have it end up being a really cheap crappy version of what you thought you were going to get based on the photos and description.

Date of experience: June 11, 2018
Illinois
1 review
0 helpful votes
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Wish special
June 14, 2018

Very nice stuff low Price's convenience had couple things wrong but they refunded over all would share experiences more

Date of experience: June 11, 2018
Belgium
1 review
0 helpful votes
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Wish
June 14, 2018

All in all pretty satisfied, except two times, one time i got something else then i ordered and another time i got what i ordered in wrong size beside that, all went pretty smooth

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Pleasant shopping experience
June 14, 2018

I enjoy shopping wish because the items offered are unusual and reasonable to purchase. Its always fun to see the new items you s add and the interesting and unusual items you normally carry!

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Jewelry isn't real
June 14, 2018

All of the jewelry that ive bought that says sterling silver s925 is fake. It turns your finger green in a couple of days of wearing it. Not worth spending money here..

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Reembolso
June 14, 2018

Este pedido no llegó a mis manos, pero me fue reembolsado, y estoy contenta con la pronta respuesta de wish.

Date of experience: June 11, 2018
Arizona
1 review
0 helpful votes
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Pricing issues
June 14, 2018

I often look to find an item and it lists a price and then you click on buy and the price can be considerably higher. So Ive wasted my time searching only to have to start over to find a lower price. VERY FRUSTRATING! Also shipping is getting crazy high when prices are per item, especially when you buy multiples of the same item.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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First order was good
June 14, 2018

My second order not so good i spent over 140 dollars and am still waiting for most of it to come and it was all ordered the bigging of April so not so happy right now

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Excelente servicio.
June 14, 2018

Éste pedido no ha llegado, pero con otras compras el servicio ha sido excelente. Sólo mejoraria el tiempo de entrega a veces es más del que dicen.

Date of experience: June 11, 2018