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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have bought several products from Wish. The sizes were perfect, and the delivery was on time. Also tbe packaging was neat and undamaged.
It is a great site with great deals, but it does take a long time to recieve your stuff! That is the biggest downfall with this site.
I was not satisfied with the product that I bought. They where like if they where Dollor store bought. I thought that wish was a better company and had better quality. I was very disappointed with the product.
I have always enjoyed shopping on WISH. Their products are innovative and interesting. I just love the prices and the chances to win products.
Wish items wouldnt talk so lonh to be delivered and that items be delivered after the long wait but its a really great site to shop on and i will recommend anyone to shop on wish
I ordered some stuff and has not received them and don't know why. I have not had this problem before now. It is making me second guess ordering from wish again.
Products are not always top quality, they worth their price. Funny shopping experience and delivery time is correct.
Needs to have better tracking information. Or have a better idea where packages are. Other than that I think most or the products are ok not the very best but some are. I would still order just not when it comes to electronics
Very much dissatisfied due to half of my stuff not delivered, I live in Woodbridge and my stuff was delivered to another providence, I keep messaging but no direct reply, still waiting for all my stuff I order to be delivered as its pass the due date
Love the selections and how you stand by your word and refund money if item is lost and not received. I have had very good luck with my shopping experiences. Thank you
I like most of the items I purchased on Wish and when Im prepared to wait an extended time for delivery I am happy to order
I have been very disappointed as of late. All my orders (birthday gifts) have been late arrival or not at all. Finally got my a few items early. Was not happy with them and 1 wasn't the one I ordered. This time the exchange I had with wish was resolved they refunded my money. Last time I was asked to wait longer for gifts that were already late. All in all I'm pleased they refunded me, so I could purchase the correct item. It would have been better if they just replaced the item with the correct one.
The app is great. Grear deals.
I was impressed with ine item i orened wrong size and my monies was returned and i was able to keep the sofa cover which i did not need but no hasseled which was. Great.
Great place to get cheap item and also the great costumer service makes me love that. Only the shipping time, I hope it will be less but any way it is good, read the review about the item and the item detail before buying to know well what u r gonna buy.
Didn't really have an order we weren't happy with. All were good orders. Some items cane before they were listed that they would and maybe one or two came a little after the delivery date.
Haven't been able to see any of the pics on the app & I have the recent version. One buyer I purchased pillow cases from never sent them & I received a ringthat wasn't what I ordered at all.
Hi Wish. I am somewhat satisfied. You will see from my history, allot of my products don't arrive or parts of the product is missing. Otherwise I think you guys are great. The clothing is always a problem, it is always to big or to small. Please see if you can get supplier for Fujifilm camera accessories, like hand grip/UV filters/filters/FUJIFILM Macro Extension Tube MCEX-11FUJIFILM Macro Extension Tube.
Kind regards Wilma
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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