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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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My order from Wish was perfect.
June 14, 2018

I have bought several products from Wish. The sizes were perfect, and the delivery was on time. Also tbe packaging was neat and undamaged.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Awesome
June 14, 2018

Item is great will shop more later, especially for gifts, birthdays, also Christmas, also especially for myself

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Takes way to long!
June 14, 2018

It is a great site with great deals, but it does take a long time to recieve your stuff! That is the biggest downfall with this site.

Date of experience: June 11, 2018
Germany
1 review
0 helpful votes
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I was not satisfied with the product that I bought. They where like if they where Dollor store bought. I thought that wish was a better company and had better quality. I was very disappointed with the product.

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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I have always enjoyed shopping on WISH. Their products are innovative and interesting. I just love the prices and the chances to win products.

Date of experience: June 11, 2018
Jamaica
1 review
0 helpful votes
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Some what satisfaction
June 14, 2018

Wish items wouldnt talk so lonh to be delivered and that items be delivered after the long wait but its a really great site to shop on and i will recommend anyone to shop on wish

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Does not receive product order.
June 14, 2018

I ordered some stuff and has not received them and don't know why. I have not had this problem before now. It is making me second guess ordering from wish again.

Date of experience: June 11, 2018
Belgium
1 review
0 helpful votes
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Cheap and fun
June 14, 2018

Products are not always top quality, they worth their price. Funny shopping experience and delivery time is correct.

Date of experience: June 11, 2018
Kansas
2 reviews
0 helpful votes
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More info
June 14, 2018

Needs to have better tracking information. Or have a better idea where packages are. Other than that I think most or the products are ok not the very best but some are. I would still order just not when it comes to electronics

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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My orders
June 14, 2018

Very much dissatisfied due to half of my stuff not delivered, I live in Woodbridge and my stuff was delivered to another providence, I keep messaging but no direct reply, still waiting for all my stuff I order to be delivered as its pass the due date

Date of experience: June 11, 2018
Illinois
1 review
0 helpful votes
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Love the selections and how you stand by your word and refund money if item is lost and not received. I have had very good luck with my shopping experiences. Thank you

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Delivery is slow
June 14, 2018

I like most of the items I purchased on Wish and when Im prepared to wait an extended time for delivery I am happy to order

Date of experience: June 11, 2018
Singapore
1 review
0 helpful votes
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Good
June 14, 2018

Overall excellent. Good quality. Delivery fast. Good product. Will order again. Thank you so much...

Date of experience: June 11, 2018
California
2 reviews
2 helpful votes
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I'm ok with it.
June 14, 2018

I have been very disappointed as of late. All my orders (birthday gifts) have been late arrival or not at all. Finally got my a few items early. Was not happy with them and 1 wasn't the one I ordered. This time the exchange I had with wish was resolved they refunded my money. Last time I was asked to wait longer for gifts that were already late. All in all I'm pleased they refunded me, so I could purchase the correct item. It would have been better if they just replaced the item with the correct one.

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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The app is great. Grear deals.
I was impressed with ine item i orened wrong size and my monies was returned and i was able to keep the sofa cover which i did not need but no hasseled which was. Great.

Date of experience: June 11, 2018
Mexico
1 review
0 helpful votes
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Sloe
June 14, 2018

The items take more time at the stimate
And many times don't arrive
I recibe envelops without the product or wrong irem

Date of experience: June 11, 2018
Texas
1 review
0 helpful votes
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Great experience
June 14, 2018

Great place to get cheap item and also the great costumer service makes me love that. Only the shipping time, I hope it will be less but any way it is good, read the review about the item and the item detail before buying to know well what u r gonna buy.

Date of experience: June 11, 2018
Illinois
1 review
0 helpful votes
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Satisfied with all my orders
June 14, 2018

Didn't really have an order we weren't happy with. All were good orders. Some items cane before they were listed that they would and maybe one or two came a little after the delivery date.

Date of experience: June 11, 2018
Georgia
1 review
0 helpful votes
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Needs more work
June 14, 2018

Haven't been able to see any of the pics on the app & I have the recent version. One buyer I purchased pillow cases from never sent them & I received a ringthat wasn't what I ordered at all.

Date of experience: June 11, 2018
New Zealand
1 review
0 helpful votes
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Somewhat satisfied
June 14, 2018

Hi Wish. I am somewhat satisfied. You will see from my history, allot of my products don't arrive or parts of the product is missing. Otherwise I think you guys are great. The clothing is always a problem, it is always to big or to small. Please see if you can get supplier for Fujifilm camera accessories, like hand grip/UV filters/filters/FUJIFILM Macro Extension Tube MCEX-11FUJIFILM Macro Extension Tube.
Kind regards Wilma

Date of experience: June 11, 2018