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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I did not receive half of the things that I ordered. The prices are great, but not to receive most of my of order was disheartening and not fair to anyone else who does not receive their order.
I ordered some leggings and never received them. They wrote me and said the shipping was going to take a little longer than expected and then when I wrote back a month later to tell them I still had not received them they said I had waited too long to receive a refund. They stole my money and I will never shop with them again.
Several of the items I have ordered are just missing and I have no idea if they will ever arrive. There is little follow up or help with wondering about the shipping and arrival.
I ordered last april but until today some of my orders are not yet here. Im waiting for almost 2 months.
Que desepcion de plataforma compre varios artículos que no me llegaron y tampoco quisieron reembolsarme el dinero pésimo servicio de envio y también las garantías que tienen son pésimas porque perdi lo que pague
Por estos artículos
Very happy so far with my purchases. They take care of complaints immediately. Comes packaged well. I really like customers pictured posts makes a difference if I order.
A very awesome app which is actually too good because I have become addicted and buy way more than I need that is for sure and everything I have ever bought is always exactly what I wanted
I have always had pleasant experiences with purchases and nicely quality items at decent prices. Have not had one item delivered yet that was damaged and had to send back.
I do not want to link my wish account to facebook. Due to the fact that the app now requires you to link accounts, I have removed the wish app
I ordered 2 items 1 that was only $1 and the other one was $6. Both of them were to be delivered by the 17th of May. Neither were received. They refunded the $1. I wrote to them and said that they could keep the money I was very disappointed in the way they handled this issue. According to Wish the refund window was closed on the $6 item which I don't know why
The majority of my items are late in coming.
However customer service with other issues has been very accomadations.
Never have a problem. Well satisfied. Like shopping on wish. There is always new products to choose from.
Bene per quanto riguarda la qualità dei prodotti. Anche se uno ordinato due mesi fa non è ancora arrivato. Forse è stato smarrito nel viaggio. Gli altri nei tempi. Servizio clienti ottimo, celeri anche nei rimborsi. Continuerò ad acquistare.
The products may not always be as advertised but the support from the customer service team is FANTASTIC they are always helpful and always deliver on their promises.
Bought a few items here, they all came earlier than there expected time. Amazing quality in the clothing I bought. The gadgets I bought are the best and I highly recommend wish.
I have been pleasantly surprised by the quality of the merchandise on Wish. A few things have been cheaply made. I have recommended the app to many of my friends.
Happened two different orders, bought two phones but never received them and tracking showed it was delivered when contacted them they said it was a mistake! Never compensate me.
Only a few times have I ever got what I ordered. False advertising but the seller remains active. Shop at your own risk.
Ibought purse lipstick makeup which i love very much also a two head eyeliner which i loved even some bathroom decorations which was great
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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