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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Okay
June 16, 2018

There's lots of good deals on a plethora of items, as long as you don't mind waiting for it to finally arrive.

Date of experience: June 12, 2018
Illinois
1 review
0 helpful votes
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I love the wish app man! Its got everything! I havent got one on the wish that I didnt like I enjoy every single thing that Ive purchased. I always tell everyone to use he Wish app and I spend a lot of my time and money on the Wish app and I think its time well spent! I love the Wish app!

Date of experience: June 12, 2018
India
1 review
0 helpful votes
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Very bad!
June 16, 2018

I still did not receive many of the items I ordered. The "contact support" is a very wasteful feature and they do not habe live tracking information.

Date of experience: June 12, 2018
Chile
1 review
0 helpful votes
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Pesimo malisimo very bad
June 16, 2018

Pesima, mala, very bad
Me siento estafado.

Se demoraron muchisimo, luego compre un algo que no funciona en mi pais por que solo funciona con 2G

Date of experience: June 12, 2018
South Dakota
1 review
0 helpful votes
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Very disapointed
June 16, 2018

Disapointed in the quality, arrival and cost of shipping! Now why I have to leave 100 charters is further evidence of the bad product and the company!

Date of experience: June 12, 2018
Argentina
1 review
0 helpful votes
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Estoy muy satisfecho
June 16, 2018

La verdad no tuve problemas hasta el momento con la pagina, ni con las compras, mas allá de la tela de un buso, los demás productos vinieron en tiempo y forma, ninguno roto o dañado, seguiré comprando desde esta aplicación/página. (hasta el momento no necesite hacer devoluciones así que omitiré eso)

Date of experience: June 12, 2018
Australia
3 reviews
0 helpful votes
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Excellent experience...
June 16, 2018

Fast, easy to navigate and great product. I quickly found what I was looking for and moved onto payment with ease. Thank you...

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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I love shopping on WISH
June 16, 2018

Just a few weeks ago I happened to see the ad for Wish.com. I decided to check it out and I am so glad that I did. I have shopped other online sites for many years now, but WISH is hands above the rest. It doesn't matter where my order is coming from I am getting them rapidly and usually sooner than estimated date.

Date of experience: June 12, 2018
Nevada
1 review
0 helpful votes
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The worst custmoer service ever.
June 16, 2018

Look at my order history. I've had over 15 refunds on items I've been waiting over a month and a half for. This company or the call center they have employed sucks! They don't care about customer service, this site is crap. Why have an English app if know one in customer servise speaks English? Stupid waste of time and effort.

Date of experience: June 12, 2018
Colorado
1 review
0 helpful votes
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I loved this app overall, but recently I found a lot of the same ideas at Walmart for almost the same price, but less. At first all the products I got were great but now I have revived a couple I wasnt pleased with. From poor shipping to bad quality.

Date of experience: June 12, 2018
California
1 review
0 helpful votes
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Good for some items
June 16, 2018

Good that I could find some items not found in the stores but not all are cheap and great. Fast delivery makes the item similar to ones found in stores. So for few items not in stores this app is good

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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I ordered a couple of iPhone covers 3 actually and they didn't fit. I couldn't get onto the shop to let them know and I'm stuck with something I've paid for and can't use. Not too happy will not be buying anything to do with phones.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Highway robbery
June 16, 2018

Incorrect order, wrong sizes, damaged items and incorrect order number and waiting too long for the order!

Date of experience: June 12, 2018
Finland
1 review
0 helpful votes
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Kunnon kauppaa koti sohvalta
June 16, 2018

Tuotteiden toimitus selkeää, maksaminen yksin kertaista ja valikoima äärimmäisen laaja. Ainoa asia josta jotain sanomista joidenkin kauppojen lähtö maata mahdoton löytää tiedoista.

Date of experience: June 12, 2018
Texas
3 reviews
0 helpful votes
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Products dont live up to the hype
June 16, 2018

Several of the products I have purchased from Wish have been inferior for one reason or another. I have all but stopped looking at the items on Wish.

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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No me llegó nada
June 16, 2018

No me llegó casi nada de lo que compré... un 70% de mis compras no llegaron. Paso el tiempo de espera de mi primera compra eln3 de marzo aún espero las plantillas de la compra del 31 de marzo solo los zapatos... en fin

Date of experience: June 12, 2018
Australia
1 review
1 helpful vote
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Inconsistent delivery
June 16, 2018

Orders do not get delivered 10% of the time
The refund system is good [it needs to be]
Longer than normal delivery times

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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Se pierden los objetos
June 16, 2018

Me han llegado unos artículos con mucha demora y otros llevan mas de cuatro meses y no llegan los artículos

Date of experience: June 12, 2018
California
1 review
0 helpful votes
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Great site to check out, if there's something you need or want there's a good chance that Wish has it

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Awesome
June 16, 2018

I enjoy the feeling of finding things I've always wanted but could never afford, then there is the feeling when it arrives and I officially own those things!

Date of experience: June 12, 2018