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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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BUENA EXPERIENCIA
June 16, 2018

Pedí varias cosas en Wish y todas llegaron antes de lo esperado y se ajustaban al anuncio. Dos anillos no llegaron y wish me reembolso el importe enseguida.

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Average
June 16, 2018

Some of the things from wish are great for the money but the clothing is terrible. I have bought a few items of clothing now and they never seem to fit properly. I always go a few sizes bigger than my actual size and they still don't fit.

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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Really good site.
June 16, 2018

Wish I had some really good items and range only thing that lets wish down is the length of time you have to wait for your items

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Wish is great
June 16, 2018

Ive been impressed with Wish and its products. When I had an issue with an item (wrong size delivered) the customer service was brilliant. Ive probably ordered 20-30 items now and will definitely order again!

Date of experience: June 12, 2018
Utah
1 review
0 helpful votes
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Undelivered item
June 16, 2018

I ordered a cell phone in April which was shipped. Never received it, no update other than it was shipped. Requested reshipment but never heard anything on that. Finally just requested a refund which was received quickly.

Date of experience: June 12, 2018
South Africa
1 review
0 helpful votes
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Feedback
June 16, 2018

The ordered stuff does not reach me. I am totally frustrated and at the point of not ever ordering again.

Date of experience: June 12, 2018
South Africa
1 review
0 helpful votes
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Service you can count on
June 16, 2018

Dealing with Wish is really nice. Service from suppliers are sometimes very slow or non-existing, but Wish always has your back. Never had any issues with them.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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I like wish but Ive ordered a few things which havent come and I carnt find another item same for the price so some things are a scam but others are good value

Date of experience: June 12, 2018
Sweden
1 review
0 helpful votes
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Mycke Besviken
June 16, 2018

Ja beställde 6 vinglas som va alldeles för små, 1 halsduk med fel färg, 1 clocka med fel färg, 6 ölglas som även dom för små, 6 andra glas som va för små,
Jag hatar er. Tack å bock

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Dont bother
June 16, 2018

Dont bother with this site you will pay for products that will never turn up and then you will be refused a refund. I was waiting over 2 months for an item before I finally gave up and the wish admin aint interested because of the amount of money they make out of these dodgy sellers. There is better websites out there which will actually send you what you pay for. Avoid avoid avoid

Date of experience: June 12, 2018
Australia
2 reviews
1 helpful vote
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Bad buisness ethics
June 16, 2018

Things that have been ordered since february to may 2018 have not turned up. Or dont work. Or customs have destroyed them because they are an illegal item in this country

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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La mia esperienza
June 16, 2018

Siete molto veloci nella spedizione rispetto ai vostri concorrenti, sino ad ora un prodotto mi ha deluso, considerando ai costi va bene così.

Date of experience: June 12, 2018
New Zealand
1 review
0 helpful votes
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Good
June 16, 2018

Tip top too meke my bro chur cuzzy champ boss Dogg my homie.
Forever and ever my nigg.
$#*! this 100 characters bull$#*! now I hate this heap of $#*!. Was going to give it 4 stars now just a pity 1.

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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Mostly bait and switch
June 16, 2018

Of 10+ things i ordered only maybe 3 were delivered. Instead of a listed item i would usually recieve a package with whatever garbage was close on hand aka: some filiment instead of a laptop, some cheap plastic toy instead of a bronze statue, just junk and lies.

Date of experience: June 12, 2018
Turkiye
1 review
0 helpful votes
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Great service
June 16, 2018

Excellent value and speedy service, I will definitely use you again and have recommended my friends to use also!

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Muchos productos a buen precio
June 16, 2018

El buen precio también va vinculado a la calidad. Los artículos tardan en llegar y algunos no llegan. Siempre que ocurre eso te devuelven el dinero.

Date of experience: June 12, 2018
Hungary
1 review
0 helpful votes
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Eddig szinte mindennel meg vagyok elégedve! Szinte mndent megküldenek időben, sőt sok alkalommal még hamarabb is meg kapom a megrendelt árút. Bár rendeltel 2 darab 500 gb-os pendriwot amit sajnos nem tudok használni, de ezeken kívűl minden tökéletesen működik.

Date of experience: June 12, 2018
India
1 review
0 helpful votes
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No items recevied
June 16, 2018

I had ordered 10 different products but received only 1. And as Wish dont have any wallet system hence each and every individual seller had to refund the money to my bank account which costed me huge conversion loss plus courier expenses were not refunded
So would request you to please add a wallet type system to refund the money and make the logistics more stronger - so that people who order anything - they do receive the products.

Date of experience: June 12, 2018
France
1 review
0 helpful votes
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Pas cher
June 16, 2018

Plutot satisfait mais pas toujours facile de voir le détail et les dimensions des commandes notemment pour les tissus

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Ottimo
June 16, 2018

Prezzi interessanti, venditori seri ed affidabili e se la merce non dovesse arrivare vieni rimborsato...

Date of experience: June 12, 2018