Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pedí varias cosas en Wish y todas llegaron antes de lo esperado y se ajustaban al anuncio. Dos anillos no llegaron y wish me reembolso el importe enseguida.
Some of the things from wish are great for the money but the clothing is terrible. I have bought a few items of clothing now and they never seem to fit properly. I always go a few sizes bigger than my actual size and they still don't fit.
Wish I had some really good items and range only thing that lets wish down is the length of time you have to wait for your items
Ive been impressed with Wish and its products. When I had an issue with an item (wrong size delivered) the customer service was brilliant. Ive probably ordered 20-30 items now and will definitely order again!
I ordered a cell phone in April which was shipped. Never received it, no update other than it was shipped. Requested reshipment but never heard anything on that. Finally just requested a refund which was received quickly.
Dealing with Wish is really nice. Service from suppliers are sometimes very slow or non-existing, but Wish always has your back. Never had any issues with them.
I like wish but Ive ordered a few things which havent come and I carnt find another item same for the price so some things are a scam but others are good value
Ja beställde 6 vinglas som va alldeles för små, 1 halsduk med fel färg, 1 clocka med fel färg, 6 ölglas som även dom för små, 6 andra glas som va för små,
Jag hatar er. Tack å bock
Dont bother with this site you will pay for products that will never turn up and then you will be refused a refund. I was waiting over 2 months for an item before I finally gave up and the wish admin aint interested because of the amount of money they make out of these dodgy sellers. There is better websites out there which will actually send you what you pay for. Avoid avoid avoid
Things that have been ordered since february to may 2018 have not turned up. Or dont work. Or customs have destroyed them because they are an illegal item in this country
Siete molto veloci nella spedizione rispetto ai vostri concorrenti, sino ad ora un prodotto mi ha deluso, considerando ai costi va bene così.
Tip top too meke my bro chur cuzzy champ boss Dogg my homie.
Forever and ever my nigg.
$#*! this 100 characters bull$#*! now I hate this heap of $#*!. Was going to give it 4 stars now just a pity 1.
Of 10+ things i ordered only maybe 3 were delivered. Instead of a listed item i would usually recieve a package with whatever garbage was close on hand aka: some filiment instead of a laptop, some cheap plastic toy instead of a bronze statue, just junk and lies.
Excellent value and speedy service, I will definitely use you again and have recommended my friends to use also!
El buen precio también va vinculado a la calidad. Los artículos tardan en llegar y algunos no llegan. Siempre que ocurre eso te devuelven el dinero.
Eddig szinte mindennel meg vagyok elégedve! Szinte mndent megküldenek időben, sőt sok alkalommal még hamarabb is meg kapom a megrendelt árút. Bár rendeltel 2 darab 500 gb-os pendriwot amit sajnos nem tudok használni, de ezeken kívűl minden tökéletesen működik.
I had ordered 10 different products but received only 1. And as Wish dont have any wallet system hence each and every individual seller had to refund the money to my bank account which costed me huge conversion loss plus courier expenses were not refunded
So would request you to please add a wallet type system to refund the money and make the logistics more stronger - so that people who order anything - they do receive the products.
Plutot satisfait mais pas toujours facile de voir le détail et les dimensions des commandes notemment pour les tissus
Prezzi interessanti, venditori seri ed affidabili e se la merce non dovesse arrivare vieni rimborsato...
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account