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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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La gran mayorÃa de mis compras he tenido que solicitar el reembolso por que nunca llegaron y sin embargo prometen que llegará gratis.
I like the shop the prices vut the Problem with the send and the following of the package is really bad for these just 3 Stars
Me encuentro muy insatisfecho de todos los pedidos solo llegaron los 4 primeros de resto no ha llegado ninguno de los pedidos que he hecho
I have ordered 3 different colours of the make-up bags in January 2018. I have requested numerous times on the app when will I receive it. I marked it constantly that I have not received it yet. In the end, I have deleted my WISH app and will not order again.
Happy with the products but they take a long time to arrive. 1 package never arrived and I contacted the seller too late so I never got reimbursed.
Got everything I ordered, no delay. Totally worth the price if you don't need it right away. I would recommend Wish to anyone.
Still waiting on items laptop and other items never showed up. No response from companies and descriptions changed to stylus after I ordered a tablet.
No parcel received and the delivery date was for May 11,2018. E-mails was received and sent to Wish for refund, also nothing. Very disapointed and furious, will never again order.
Des efforts a faire concernant certains vendeur car soit on ne recoit pas ce qui a ete demander ou autre exemple sa fait 3 fois que je commande des articles et jamais recut meme si wish rembourse ben decut quand meme
I love wish and I have had nothing but a great experience from wish. Processing payments and shipping has been great and I always receive my order way before the estimated day of delivery. Wish is an all around great site that I would recommend to anyone.
One part of the order failed to arrive.
I was directed to wait a month.
When it still hadn't arrived, Wish tells me it's outside the response window and refuses to escalate to someone who has authority beyond repeating the same scripted response phrase.
Switched to Ali-Express - far better!
I bought a few things from wish.com. I got only fw things, th things i di get took like 2 months to get here. Like i never got my free gift thy said i going to get and my laptop i payed good money for. I dont recomend buying from this site booo boo. I want, y laptop boo boo when i track it it say its in laos like i dont understand why in laos why not china like nothing wrong with laos its just not china thats all
100% satisfied with all aspects of purchase. Good product, price and communication. More than happy to use this selle4 again. Thank you.
The reason for my dissatisfaction was that is not possible to change the country the order should be sent too. I recently moved from the Netherlands to Germany and no matter what I tried (change the address in my account etc) for the order I could only change street name and post code but not the country. I had to write some messages with costumer service back and forth so that my order could be finally shipped to Germany. I hope that Wish will simplify this process.
Iv sent messages and keep getting asked to wait longer and that I have missed the deadline for a refund.
Sometimes desappointed pictures not always matching reality and sizes being left to imagination but correct and pay you back good site
Awesome, got parcel quicker than expected. Well wrapped, very happy with this trade. What more can I say, it certainly does not take a 100 characters to describe my experience.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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