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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great item
June 16, 2018

Everything was so easy to do and all the things I ordered came on time and in great condition would order more items from here as I know I got value for money

Date of experience: June 13, 2018
Spain
1 review
0 helpful votes
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Buenas tardes, estoy muy contento en comprar articulos en WISH, gracias por todo, los pedidos bienen antes su fecha de llegada y hay algun que otro articulo que no me han llegado y vosotros con mucha amabilidad me habeis dicho que el dinero me lo habeis devuelto, que mi intencion no era esa si no conseguir el articulo, de todas formas muchas gracias, y por otra parte y no es culpa vuestra tan solo mia, es de no pedir las madidas correctas y no me sirven, pero eso ha sido culpa mia y no de ustedes, y si no mirar todos los pedidos que he hecho y estoy haciendo y me queda por hacer aùn, lo ùnico que me da miedo pedir algùn articulo por no saber las tallas vuestras, por si hay diferencia al vivir yo en España que sean màs grandes oh lo contrario. Muchas gracias por todo y estar tan atento, gracias y un gran abrazo para todo vosotros que formais un gran equipo.

Date of experience: June 13, 2018
Germany
1 review
0 helpful votes
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El artículo llegó antes de lo esperado, hasta el momento funciona bien. Espero que se mantenga así mucho tiempo

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Somewhat
June 16, 2018

When I first started the orders came right away now it seams to take longer for my orders. Other than it taking longer so far I'm happy with Wish.

Date of experience: June 13, 2018
Germany
1 review
0 helpful votes
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Spenik Vladi
June 16, 2018

Nagyon szuper! Elégedett vagyok.Jó a termék. Elégedett vagyok a szállitással, megkaptam időben a terméket.

Date of experience: June 13, 2018
Sweden
1 review
0 helpful votes
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Sametime
June 16, 2018

Many items have not reached me, but that could of course be because of the Swedish dysfunctional post delivery.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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I am very disappointed
June 16, 2018

I didnt get any of the items i ordered and they kept telling me it was going to arrive the next week maybe but i never got them

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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This site is fantastic with every knick-knack and gadget you could think of at the most random times right at your fingertips. If you need something in a hurry, then this site isn't for you. Most orders come before the allocated time.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Everything was damaged
June 16, 2018

Garden hose was supposed to be 75 the sent 50 it worked second time I used it it bursted water I ordered army helmet it was cracked and brass knuckles ordered three different times money refunded but they did not ship and when I order multiple units charged shipping for each one

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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Pictures and Time
June 16, 2018

Some products I ordered/ received didn't work at all.
Other products presented themselves falsely.
Other products that I ordered in February still haven't arrived in June. I understand lead times but 5 months is becoming excessive.

A few of the products I ordered work great and are as advertised.

Date of experience: June 13, 2018
Pennsylvania
1 review
0 helpful votes
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Amazing for my partner and I!
June 16, 2018

Just perfect! The whole experience has been nothing past perfect. I love the sexy underwear and many leather items. Like a harness.

Date of experience: June 13, 2018
Brazil
1 review
0 helpful votes
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Fiz compras em dois pedidos nos meses de janeiro fevereiro de 2018, estas compras transformaram-se em 2 pedidos de vários vendedores, e para minha surpresa, dos 26 itens comprados (+ ou -), recebi somente 6, isso mesmo somente 6, e já estamos no meio do ano, inicio da Copa do Mundo e nem sinal dos responsáveis pelo Site, já mandei e-mail reclamando e nada.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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I understand your whole idea, is cheap prices (if you can wait). I don't mind waiting, it's the products that don't get delivered. Wish is quick to refund, but sometimes I would rather have the product than a refund.
Product advertising is often sketchy. One thing will be shown in the picture, but is not actually the product, making you think you're getting a great buy on something.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Items we order take quite some time to arrive but we can not usually get these products were we are plus its like a little gift to our selfs when it does arrive, read reviews be. Customer support has generally been quite helpful they have refunded items that didnt arrive and even had things resent and if an item doesnt match descriptions they fix it up! Wish is my online shopping addiction

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Still waiting months later
June 16, 2018

Crap crap crap crap crap crap crap crap
Poo poo poo poo poo poo poo poo
Etc etc etc etc etc etc etc etc etc

Date of experience: June 13, 2018
France
1 review
0 helpful votes
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Trés trés bien
June 16, 2018

Le site et très sérieux si ya un problème il réponde au plus vite le petit moins s est quand on acheté plusieurs article y a pas des frais expedition grouper

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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I love Wish
June 16, 2018

I have ordered a lot of stuff from Wish and love all of them - they are affordable and beautiful. If there was a problem with an item or not received they have refunded the money without hesitation. I would recommend them to anyone.

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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All wish
June 16, 2018

I've had a lot from wish and very satisfied with most, what I've had a problem with no problems with refunded to my account.
Fantastic site and cheap, I've told a lot of people about this. As after sales next to one as I said. Mrs Rosalind Bell

Date of experience: June 13, 2018
Bulgaria
2 reviews
0 helpful votes
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Too many fraudulent listings.
June 16, 2018

The site is a good idea and concept. It simply lacks control measures for correct listing of items. There are some real listings that offer a good deal on pricing however.

Date of experience: June 13, 2018
California
1 review
0 helpful votes
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Dissatisfied
June 16, 2018

Ring I ordered took weeks to recieve. Supposed to be a string silver ring but it turned my finger green and silver wore off after a week and a half.

Date of experience: June 13, 2018