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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Everything was so easy to do and all the things I ordered came on time and in great condition would order more items from here as I know I got value for money
Buenas tardes, estoy muy contento en comprar articulos en WISH, gracias por todo, los pedidos bienen antes su fecha de llegada y hay algun que otro articulo que no me han llegado y vosotros con mucha amabilidad me habeis dicho que el dinero me lo habeis devuelto, que mi intencion no era esa si no conseguir el articulo, de todas formas muchas gracias, y por otra parte y no es culpa vuestra tan solo mia, es de no pedir las madidas correctas y no me sirven, pero eso ha sido culpa mia y no de ustedes, y si no mirar todos los pedidos que he hecho y estoy haciendo y me queda por hacer aùn, lo ùnico que me da miedo pedir algùn articulo por no saber las tallas vuestras, por si hay diferencia al vivir yo en España que sean màs grandes oh lo contrario. Muchas gracias por todo y estar tan atento, gracias y un gran abrazo para todo vosotros que formais un gran equipo.
El artículo llegó antes de lo esperado, hasta el momento funciona bien. Espero que se mantenga así mucho tiempo
Nagyon szuper! Elégedett vagyok.Jó a termék. Elégedett vagyok a szállitással, megkaptam időben a terméket.
I didnt get any of the items i ordered and they kept telling me it was going to arrive the next week maybe but i never got them
This site is fantastic with every knick-knack and gadget you could think of at the most random times right at your fingertips. If you need something in a hurry, then this site isn't for you. Most orders come before the allocated time.
Garden hose was supposed to be 75 the sent 50 it worked second time I used it it bursted water I ordered army helmet it was cracked and brass knuckles ordered three different times money refunded but they did not ship and when I order multiple units charged shipping for each one
Some products I ordered/ received didn't work at all.
Other products presented themselves falsely.
Other products that I ordered in February still haven't arrived in June. I understand lead times but 5 months is becoming excessive.
A few of the products I ordered work great and are as advertised.
Just perfect! The whole experience has been nothing past perfect. I love the sexy underwear and many leather items. Like a harness.
Fiz compras em dois pedidos nos meses de janeiro fevereiro de 2018, estas compras transformaram-se em 2 pedidos de vários vendedores, e para minha surpresa, dos 26 itens comprados (+ ou -), recebi somente 6, isso mesmo somente 6, e já estamos no meio do ano, inicio da Copa do Mundo e nem sinal dos responsáveis pelo Site, já mandei e-mail reclamando e nada.
I understand your whole idea, is cheap prices (if you can wait). I don't mind waiting, it's the products that don't get delivered. Wish is quick to refund, but sometimes I would rather have the product than a refund.
Product advertising is often sketchy. One thing will be shown in the picture, but is not actually the product, making you think you're getting a great buy on something.
Items we order take quite some time to arrive but we can not usually get these products were we are plus its like a little gift to our selfs when it does arrive, read reviews be. Customer support has generally been quite helpful they have refunded items that didnt arrive and even had things resent and if an item doesnt match descriptions they fix it up! Wish is my online shopping addiction
Crap crap crap crap crap crap crap crap
Poo poo poo poo poo poo poo poo
Etc etc etc etc etc etc etc etc etc
Le site et très sérieux si ya un problème il réponde au plus vite le petit moins s est quand on acheté plusieurs article y a pas des frais expedition grouper
I have ordered a lot of stuff from Wish and love all of them - they are affordable and beautiful. If there was a problem with an item or not received they have refunded the money without hesitation. I would recommend them to anyone.
I've had a lot from wish and very satisfied with most, what I've had a problem with no problems with refunded to my account.
Fantastic site and cheap, I've told a lot of people about this. As after sales next to one as I said. Mrs Rosalind Bell
The site is a good idea and concept. It simply lacks control measures for correct listing of items. There are some real listings that offer a good deal on pricing however.
Ring I ordered took weeks to recieve. Supposed to be a string silver ring but it turned my finger green and silver wore off after a week and a half.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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