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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Need a better cap the undo and redo take a minute when the thing is water like so i shot some out and trun it it keep going plus i have to close it make a mess
I never receive the items I purchase. I bought a phone cover case never received it. I was reimbursed though. Second item was an SD card. Never received it yet. Waiting still.
I can't get into my account, when i go to shop or login the wish page just flashes blue all of the time. Very disappointing
Most items were as stated and delivery good. Other items I had purchased were not delivered or weren't as advertised! For example: ordered a phone got a pair of pathetic earphones, ordered a queen size blanket and it's the size of a pillowcase!
Pésimo servicio, pésima atención al cliente. Mi plata se perdió ******* se perdieron nadie me responde
So good oh manities. It was such a great experience what a shopping extravaganza.
If there is a better app to purchase dollar store quality merchendice i dont know it.
I have found Wish to be relatively good to shop with. On occasion I have had to contact them and have mainly received feedback quite quickly.
Vendors need to be kept an eye on better though as recently so vendors have been changing descriptions after a number of people have ordered.
The products pictured that I ordered were often not what I received. Most of the products were cheap and arrived broken or broke easily. A couple were not what I ordered. Some arrived without instructions. The seeds I purchased arrived without a description in English of what the products were and without instructions for planting. A bracelet that was supposed to say " TAURUS " was spelled backwards.
I orders something it never came. Contacted Ish and they gave me a refund. Ordered from another supplier and the wrong product was sent. Got a refund. Now ordered from yet another supplier and it is late. I'm losing patience and faith.
I ordered earrings and a watch from WISH. They were beautiful however, the poor quality of packaging caused both items to be damaged upon arrival. WISH did refund me for the earrings after I took pictures and sent them in. I did not bother with the watch because it is a lot of trouble to take the pictures and send them in.
Mis últimos pedido no llegan ya vencio la fecha... uno no correspondia nada a lo que decia la publicacion... por mis últimas experiencias creo que pensaria 2 veces antes de comprar nuevamente...
No me llegaron tres pedidos q habia hecho y ya estan pasados mas de diez dias! Una laptop y dos celulares ademas de un cuchillo de camping que olvide enumerar!
I am very satisfied with Wish and in August I shall do more shopping I can hardly wait you have many kind of goods
I like the idea of wish, unfortunately Ive had a few bad experiences with you guys. You should definitely let people know up front that you cant do anything for them without a package slip. I had an issue recently where I only got one out of two products in the package and didnt think anything of it due to being changed twice for shipping. Both products with shipping came to around $50 only one ever came and I had already recycled the box along with the packing slip. The single product is not worth $50. With amazon or any other service I have used in the past, they would have figured it out without requiring a packing slip. I will probably not shop with wish anymore, dont seem to actually care about customers.
Have purchased quite a few item in the past 8months. Have had no problems with products or suppliers. Had two small issues, and they were taken care of very fast and helpful. I would recommend Wish to anyone. Thank you for your service.
Dommage que Wish ne menvoie plus de messages à cette adresse. Cest pour cette raison que je me suis désabonnée. Et je me suis réabonnée à une autre adresse mail. Si vous pouvez me renvoyer des messages sur cette adresse, jen serais heureuse. Merci.
Its been almost two months since Ive ordered an item from wish and still havent received it. All I was offered was a refund but needed the item more than I need the refund. The item was very low priced and I thought wish was better than this, I ordered other items that actually came early, but this item which was the first of 6 items to be ordered never came
It varys from shoes knives plants seeds
And eletronics great deals and speacials of the day free items and my favorit spin the wheel
Been shopping with wish for a few years now. Love it! Any problems are quickly resolved. If you have small feet like me... SHOP HERE!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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