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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Smaller then i think
June 16, 2018

Need a better cap the undo and redo take a minute when the thing is water like so i shot some out and trun it it keep going plus i have to close it make a mess

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Unreliable
June 16, 2018

I never receive the items I purchase. I bought a phone cover case never received it. I was reimbursed though. Second item was an SD card. Never received it yet. Waiting still.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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I can't get into my account, when i go to shop or login the wish page just flashes blue all of the time. Very disappointing

Date of experience: June 13, 2018
New Zealand
1 review
0 helpful votes
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Good
June 16, 2018

Most items were as stated and delivery good. Other items I had purchased were not delivered or weren't as advertised! For example: ordered a phone got a pair of pathetic earphones, ordered a queen size blanket and it's the size of a pillowcase!

Date of experience: June 13, 2018
Colombia
1 review
0 helpful votes
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Pésimo servicio, pésima atención al cliente. Mi plata se perdió ******* se perdieron nadie me responde

Date of experience: June 13, 2018
Canada
2 reviews
0 helpful votes
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Amazing
June 16, 2018

So good oh manities. It was such a great experience what a shopping extravaganza.
If there is a better app to purchase dollar store quality merchendice i dont know it.

Date of experience: June 13, 2018
Michigan
2 reviews
0 helpful votes
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Love Wish
June 16, 2018

I Iove how easy it is to shop on Wish. I just would like to get my items faster than the slow boats from China.

Date of experience: June 13, 2018
Ireland
1 review
0 helpful votes
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Mostly a good experience
June 16, 2018

I have found Wish to be relatively good to shop with. On occasion I have had to contact them and have mainly received feedback quite quickly.
Vendors need to be kept an eye on better though as recently so vendors have been changing descriptions after a number of people have ordered.

Date of experience: June 13, 2018
Illinois
1 review
0 helpful votes
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The products pictured that I ordered were often not what I received. Most of the products were cheap and arrived broken or broke easily. A couple were not what I ordered. Some arrived without instructions. The seeds I purchased arrived without a description in English of what the products were and without instructions for planting. A bracelet that was supposed to say " TAURUS " was spelled backwards.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Unreliable shipping
June 16, 2018

I orders something it never came. Contacted Ish and they gave me a refund. Ordered from another supplier and the wrong product was sent. Got a refund. Now ordered from yet another supplier and it is late. I'm losing patience and faith.

Date of experience: June 13, 2018
Kentucky
1 review
0 helpful votes
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Broken merchandise!
June 16, 2018

I ordered earrings and a watch from WISH. They were beautiful however, the poor quality of packaging caused both items to be damaged upon arrival. WISH did refund me for the earrings after I took pictures and sent them in. I did not bother with the watch because it is a lot of trouble to take the pictures and send them in.

Date of experience: June 13, 2018
Mexico
1 review
0 helpful votes
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Mis últimos pedido no llegan ya vencio la fecha... uno no correspondia nada a lo que decia la publicacion... por mis últimas experiencias creo que pensaria 2 veces antes de comprar nuevamente...

Date of experience: June 13, 2018
Argentina
1 review
0 helpful votes
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Tres pedidos sin llegar
June 16, 2018

No me llegaron tres pedidos q habia hecho y ya estan pasados mas de diez dias! Una laptop y dos celulares ademas de un cuchillo de camping que olvide enumerar!

Date of experience: June 13, 2018
Norway
1 review
0 helpful votes
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I am ready to continue shopping
June 16, 2018

I am very satisfied with Wish and in August I shall do more shopping I can hardly wait you have many kind of goods

Date of experience: June 13, 2018
Germany
1 review
0 helpful votes
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Terrible experience
June 16, 2018

I like the idea of wish, unfortunately Ive had a few bad experiences with you guys. You should definitely let people know up front that you cant do anything for them without a package slip. I had an issue recently where I only got one out of two products in the package and didnt think anything of it due to being changed twice for shipping. Both products with shipping came to around $50 only one ever came and I had already recycled the box along with the packing slip. The single product is not worth $50. With amazon or any other service I have used in the past, they would have figured it out without requiring a packing slip. I will probably not shop with wish anymore, dont seem to actually care about customers.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Happy Wishes!
June 16, 2018

Have purchased quite a few item in the past 8months. Have had no problems with products or suppliers. Had two small issues, and they were taken care of very fast and helpful. I would recommend Wish to anyone. Thank you for your service.

Date of experience: June 13, 2018
France
1 review
0 helpful votes
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Très bon site.
June 16, 2018

Dommage que Wish ne menvoie plus de messages à cette adresse. Cest pour cette raison que je me suis désabonnée. Et je me suis réabonnée à une autre adresse mail. Si vous pouvez me renvoyer des messages sur cette adresse, jen serais heureuse. Merci.

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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Not satisfied at all
June 16, 2018

Its been almost two months since Ive ordered an item from wish and still havent received it. All I was offered was a refund but needed the item more than I need the refund. The item was very low priced and I thought wish was better than this, I ordered other items that actually came early, but this item which was the first of 6 items to be ordered never came

Date of experience: June 13, 2018
Virginia
1 review
0 helpful votes
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Great deals on quality items.
June 16, 2018

It varys from shoes knives plants seeds
And eletronics great deals and speacials of the day free items and my favorit spin the wheel

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Love this site!
June 16, 2018

Been shopping with wish for a few years now. Love it! Any problems are quickly resolved. If you have small feet like me... SHOP HERE!

Date of experience: June 13, 2018