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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Nice quality fast shipping hoodie was exactly as the photo and the red hasnt peeled off yet witch I thought it would
Always happy with my purchases. Packages always come early. There have been a few purchases that I was not happy with and wish was quick to resolve the issue.
O site é ótimo, se tivesse a possibilidade de alterar as formas de pesquisa de produtos seria melhor ainda.
Bought a dress, when it arrived the material wasnt even fit to line inside of a coat let alone make a summer dress
Ich hoffe, dass trotz den sehr kleinen Preisen für jene, die es am nötigsten bräuchten nicht nur mein Dank zukommt.
Ich bin sehr froh, dank euren Angeboten. Dank euch hat mein IV- Einkommen einen erheblichen Mehrwert erfahren. Die Qualität der meisten Produkte liegt weit über dem Preis.
Translate more the Articles and the Tutorials in German not only in English...,...,...
Lamentablemente en muchas ocasiones no me ha llegado la mercancía solicitada, por lo que me genera incertidumbre, tengo algunos pedidos pendientes que espero que si lleguen y si no pues dejar de comprar por esta vía.
I never received all my items I think they delivered them to wrong address. I am satisfied with what has been delivered. But really looking forward to the rest of my stuff
Articles last Too much to get and sometimes you do not get them
The things you sell are interesting and good but you need to improve transportation
I do like Wish, but so many times have not received my order, Had a big debate with them once over a cat tree I had ordered, they ended up passing the buck saying it was the courier they used and get in touch with them! Eh NO, I ordered through you and paid you So the buck lays with you. I did eventually get my money back. I just wish that when you order something and pay for it, then it should be delivered, not do you want to wait for it because the waiting for it to arrive never comes and you have to go through the rigmarol of getting a refund... So basically it's a good app with some good things, but could do better.
Last several items have been misrepresented by sizes and came broken or damaged I will not be shopping with wish anymore
Solo me llegaron algunos articulos, los mas grandes nunca llegaron y me fueron reintegrados... pero la idea es obtener la compra, no que el dinero se regrese despues de tres meses de realizada la compra.
The only complain I could have is the shipping time way to long. There should a faster way of getting merchandise to customer because it's paid for it's shipped.
Wish has been very outstanding in service and delivery, and glad that Wish is devoted in customer satisfaction.
Lead time for Mexico is quite long, sometimes quality of products is so so, price is always inexpensive, service quality on returns or delays is very good, even some times you get your money back but it would be better to get your product on time
Only ever had two issues with lost parcels in two years and customer service is great at sorting it out
Due to a recent event where a seller falsely advertised an item at a cheaper price than what they wanted to sell the item for, they refused to fulfil the order. Yet they still initially accepted the money and gave me a confirmation receipt. Then refused to fulfil the order (thats obtaining money by fraud and deception) then customer service did not help in any way (clearly protecting the seller and not the loyal customer) as far as Im concerned thats criminal behaviour.
Wish falsifies product description. Orders do not arrive on time. You don't get the items ordered. Product material is cheap and damaged when received. Also they put personal info such as your phone # on the outside of package, which is unprofessional.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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