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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Fast shipping
June 16, 2018

Nice quality fast shipping hoodie was exactly as the photo and the red hasnt peeled off yet witch I thought it would

Date of experience: June 13, 2018
South Carolina
1 review
0 helpful votes
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Perfecto...
June 16, 2018

Always happy with my purchases. Packages always come early. There have been a few purchases that I was not happy with and wish was quick to resolve the issue.

Date of experience: June 13, 2018
Brazil
1 review
0 helpful votes
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Ótimo site para compras.
June 16, 2018

O site é ótimo, se tivesse a possibilidade de alterar as formas de pesquisa de produtos seria melhor ainda.

Date of experience: June 13, 2018
California
1 review
0 helpful votes
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Bought a dress, when it arrived the material wasnt even fit to line inside of a coat let alone make a summer dress

Date of experience: June 13, 2018
Switzerland
1 review
0 helpful votes
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Ich hoffe, dass trotz den sehr kleinen Preisen für jene, die es am nötigsten bräuchten nicht nur mein Dank zukommt.
Ich bin sehr froh, dank euren Angeboten. Dank euch hat mein IV- Einkommen einen erheblichen Mehrwert erfahren. Die Qualität der meisten Produkte liegt weit über dem Preis.

Date of experience: June 13, 2018
Austria
1 review
0 helpful votes
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More German
June 16, 2018

Translate more the Articles and the Tutorials in German not only in English...,...,...

Date of experience: June 13, 2018
Mexico
1 review
0 helpful votes
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No llega la mercancia
June 16, 2018

Lamentablemente en muchas ocasiones no me ha llegado la mercancía solicitada, por lo que me genera incertidumbre, tengo algunos pedidos pendientes que espero que si lleguen y si no pues dejar de comprar por esta vía.

Date of experience: June 13, 2018
Ohio
2 reviews
0 helpful votes
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I never received all my items I think they delivered them to wrong address. I am satisfied with what has been delivered. But really looking forward to the rest of my stuff

Date of experience: June 13, 2018
France
1 review
0 helpful votes
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Wonderful
June 16, 2018

Jaime wish car je trouve tous ce que je veux avec des petits prix juste ce qui me derange cest la livraison tres long

Date of experience: June 13, 2018
DO
1 review
0 helpful votes
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I did not get some articles
June 16, 2018

Articles last Too much to get and sometimes you do not get them
The things you sell are interesting and good but you need to improve transportation

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Don't deliver your orders
June 16, 2018

I do like Wish, but so many times have not received my order, Had a big debate with them once over a cat tree I had ordered, they ended up passing the buck saying it was the courier they used and get in touch with them! Eh NO, I ordered through you and paid you So the buck lays with you. I did eventually get my money back. I just wish that when you order something and pay for it, then it should be delivered, not do you want to wait for it because the waiting for it to arrive never comes and you have to go through the rigmarol of getting a refund... So basically it's a good app with some good things, but could do better.

Date of experience: June 13, 2018
Arkansas
2 reviews
0 helpful votes
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Very disappointed
June 16, 2018

Last several items have been misrepresented by sizes and came broken or damaged I will not be shopping with wish anymore

Date of experience: June 13, 2018
Costa Rica
1 review
0 helpful votes
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Solo me llegaron algunos articulos, los mas grandes nunca llegaron y me fueron reintegrados... pero la idea es obtener la compra, no que el dinero se regrese despues de tres meses de realizada la compra.

Date of experience: June 13, 2018
North Carolina
1 review
0 helpful votes
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Takes care of business..
June 16, 2018

The only complain I could have is the shipping time way to long. There should a faster way of getting merchandise to customer because it's paid for it's shipped.

Date of experience: June 13, 2018
Germany
1 review
0 helpful votes
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Outstanding
June 16, 2018

Wish has been very outstanding in service and delivery, and glad that Wish is devoted in customer satisfaction.

Date of experience: June 13, 2018
Mexico
1 review
0 helpful votes
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Lead time for Mexico is quite long, sometimes quality of products is so so, price is always inexpensive, service quality on returns or delays is very good, even some times you get your money back but it would be better to get your product on time

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Great customer service
June 16, 2018

Only ever had two issues with lost parcels in two years and customer service is great at sorting it out

Date of experience: June 13, 2018
Florida
1 review
0 helpful votes
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Amazing
June 16, 2018

Awesome prices. Of course, it's all shipping from China so expect to wait. If it's something you can wait for though, the prices make it worth it.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Disgusting
June 16, 2018

Due to a recent event where a seller falsely advertised an item at a cheaper price than what they wanted to sell the item for, they refused to fulfil the order. Yet they still initially accepted the money and gave me a confirmation receipt. Then refused to fulfil the order (thats obtaining money by fraud and deception) then customer service did not help in any way (clearly protecting the seller and not the loyal customer) as far as Im concerned thats criminal behaviour.

Date of experience: June 13, 2018
Texas
2 reviews
0 helpful votes
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Will NEVER order from Wish again.
June 16, 2018

Wish falsifies product description. Orders do not arrive on time. You don't get the items ordered. Product material is cheap and damaged when received. Also they put personal info such as your phone # on the outside of package, which is unprofessional.

Date of experience: June 13, 2018