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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Purchase
June 16, 2018

It may take a while to get the items but it is well worth it. The only problem is that I ordered large and it is still a bit snug in the arm area. Next time I'll order extra large.

Date of experience: June 13, 2018
North Carolina
1 review
0 helpful votes
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Great as always
June 16, 2018

I have never been disappointed. Every thing I have bought I have loved. I will shop again. I have nothing more to say at this time.

Date of experience: June 13, 2018
Indiana
1 review
0 helpful votes
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Found what I was looking for
June 16, 2018

They had what I needed at good price. What more could I ask for. I've been looking for a replacement for a few months and then I ran across this store. The only thing is the directions state "use provided alcohol wipe to prep for installation " didn't have the wipes but I didn't buy it based on the prep wipe just the button repair decals. So no big deal.

Date of experience: June 13, 2018
NL
1 review
0 helpful votes
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Very pleased shopping with Wish.
June 16, 2018

I bought quite a few items with wish, the payments via Klarna is very good, I have so far only had some issues with goods not functioning or low quality but for most of the time I am very pleased with the items I bought. Thank you for such great service.

Date of experience: June 13, 2018
Ecuador
1 review
0 helpful votes
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Excelente servicio
June 16, 2018

Muchas gracias todo muy bien, el servicio la llegada de mi producto muy satisfecha con la tienda no tuve ningún inconveniente al momento de realizar mi compra, volveré a comprar y recomendar el sitio

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Wish needs to get its $#*! together when it comes to shipping, Ive had packages show up months after the date, only site Ive ever had this issue with

Date of experience: June 13, 2018
Louisiana
1 review
0 helpful votes
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Perfect!
June 16, 2018

So far everything I have ordered from Wish has been perfect... i would recommend to order a size or 2 up in clothing.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Very happy
June 16, 2018

Great site I have been happy with the products I have purchased knowing a few hints on sizing etc posters are great, Smart watch great, baby products perfect

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Nice shopping experience
June 16, 2018

It has been a positive experience. I love the manner in which issues are resolved. I will always recommend to my family and friends.

Date of experience: June 13, 2018
Italy
1 review
0 helpful votes
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Buongiorno
June 16, 2018

Scrivo in italiano scusate. Sono molto soddisfatto per la serieta e il servizio di alcuni vostri negozi, quello che si riceve è quello ordinato.ma alcuni mostrano e reclamizzano oggetti e ne mandano altri.se vedo riso, non devo ricevere pasta. Capisco che non si possono fare certi prezzi per qualche articolo, ma non si può dire che vendo la luna e mando sabbia. Devono mettere l'articolo che vendono e se mi interessa lo compro. Resto comunque soddisfatto, su 50 più o meno articoli, 45 erano giusti.vi ringrazio

Date of experience: June 13, 2018
Indiana
1 review
0 helpful votes
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Service A Products C. = B
June 16, 2018

The ordering, website, and speed are excellent. Security is an A. The products are okay with some at top of line.

Date of experience: June 13, 2018
California
1 review
0 helpful votes
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Horrible
June 16, 2018

I either dont get my order or I get the wrong order, majority of the time. I rarely get the right order or get my order at all! Plus why do the customers have to pay for shipping on everything not one thing has free shipping!

Date of experience: June 13, 2018
Puerto Rico
1 review
0 helpful votes
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My adventure with Wish
June 16, 2018

The overall experience has been pretty good. I've had 3 bad experiences out of almost 20 times that I have purchased articles already.

Date of experience: June 13, 2018
Mexico
1 review
0 helpful votes
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Excelente
June 16, 2018

He comprado varios productos y la mayoria me ha llegado bien, y donde no me han llegado los productos, me los han reembolsado

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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I ordered a computer for my daughters hs graduation. It's a month late. They refunded me, I'm very dissatisfied about the computer. The clothes are ok though.

Date of experience: June 13, 2018
California
1 review
0 helpful votes
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RickyBobby
June 16, 2018

:::: WARNING:::: Addicting! It's like x-mas every few days. Takes sometimes a month to get there but I forget what all I ordered and get packages in the mail and be like... Oooooh what did I get?

Date of experience: June 13, 2018
North Carolina
1 review
0 helpful votes
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Always happy with wish
June 16, 2018

Ive ordered many items on wish and as of yet Ive never been let down. Some items take a little longer to receive than others but everything arrives within the estimated delivery date so definitely happy with that also

Date of experience: June 13, 2018
Costa Rica
1 review
0 helpful votes
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Never again
June 16, 2018

It takes months and months to get purchases, if they dont arrive Wish never refunds. A total rip off for consumers.

Date of experience: June 13, 2018
North Carolina
1 review
0 helpful votes
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Great value most of the time
June 16, 2018

The return policy is great. Just have to watch out for sizes that are too small and shipping charges. I have found some great deals for my daughters 16thbirthday on here.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Fun experience... in addicted
June 16, 2018

Like wish, waited on an item I didnt receive but wish refunded me. I have made half a dozen purchases now. Im constantly shopping. I wish there were notifications when items go on sale for the items in my wish list

Date of experience: June 13, 2018