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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Ive been purchasing goods from this site for about 18 months, there are two down sides; one; longer than average delivery times; two; wrong things delivered. The company is very good regarding theses things, Ive had a lot of positive and good quality items.
It was good and everything that i ordered came before it said it would. Definitely shopping there again
I have purchased a lot of stuff from wish and most of the clothes I've bought are not always fitting correctly so I end up giving away. On things that are not clothing its much easier to be happy.
Some sellers are not serious, some products have never arrived, others were different from what it looked like in photos.
Wish is a good site to find a variety of items &for really cheap prices. I have ordered at least 40 items from them. I've seen complaints about how long it takes to ship, but there's estimates for each item on how long shipping will be. If it doesn't come by the estimated time talk to customer service & they will give you a refund and allow you to keep the item of it does arrive. There are also items labeled for quicker shipping. Whenever I have a problem customer service takes care of it &I get a full refund. I'd say 90% of my orders have come through just fine.
Jag har handlat en del från wish ingen problem bara ta mycket tid tills man får sina varor.
Men tyvärr med nya tull avgiften i Sverige det lånar inte sig att handla på wish för en vara som kostar hos er 9 kronor fick betala 88 kronor för tullen:=(hoppas ni hitta någon lösning för detta.
MVH-Abbas
The dress is very small and short. Didnt Fit to my daughter. So sad!. I am really regret doing this order. The dress Is pretty but very, very small.
I cant resist ordering all the things I think I need. Some things never came especially nail polish and the clothes run small and fabric is lightweight. The jewelry and beads and chains are great. Looks very good. Overall Im more satisfied than dissatisfied. I would like things to come faster and shipped together more than single items
Always ready to help, trying to make you happy and find the best solution for your problem. Never had an bad experience.
Once you order and pay, you can be assured that you will never get your package, then you wait until the time is up, then they make you wait for another week before you have to beg for own money back. Total waist of time and money
Sooner or later things arrive but the quality of 75% items is compromising. I ordered many clothes but now bcz of quality issues and shoes bcz of size issues, i m ordering only toys etc. But it's not that all the time quality wasn't good i got some very good quality clothes as well.So i will not say that shopping from wish is a waste of money.
The otger issue is if u r ordering 2 or more prices of same item, they will come on one packet but u will b charged for all pieces separately.
Not an all the time happy camper with the wish app... Sometimes i would either receive an item broken or worn out or it would get sent to someone else. Other then that the other items like the dresses fit great
Not a bad app has a variety of different things to suit all your needs. Delivery isnt that bad either not waiting to long for it to arrive.
I had no option - or to say easy option to contact saler, open dispute or cancel purchase. The overall feeling is that you don't know were your items are and more over- you have no one to contact. I hope you change that soon because at the moment and due to that I will not make more purcashes.
Generally, the bigger item shipping is very fast, one week. The smaller item shipping needs two months.
Most of the time I received my goods early. My only qualm is when it says full diamond they are not.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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