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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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The joys of shopping at wish
June 16, 2018

Ive been purchasing goods from this site for about 18 months, there are two down sides; one; longer than average delivery times; two; wrong things delivered. The company is very good regarding theses things, Ive had a lot of positive and good quality items.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Great shop
June 16, 2018

It was good and everything that i ordered came before it said it would. Definitely shopping there again

Date of experience: June 13, 2018
Washington
1 review
0 helpful votes
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Good for some things
June 16, 2018

I have purchased a lot of stuff from wish and most of the clothes I've bought are not always fitting correctly so I end up giving away. On things that are not clothing its much easier to be happy.

Date of experience: June 13, 2018
NL
1 review
0 helpful votes
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Good
June 16, 2018

Nice. To shop on wish good services and the things are shipping fast. Also the pics from other customers are nice sonyou can see what you buy in real

Date of experience: June 13, 2018
Italy
1 review
0 helpful votes
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Service to be fixed
June 16, 2018

Some sellers are not serious, some products have never arrived, others were different from what it looked like in photos.

Date of experience: June 13, 2018
Texas
5 reviews
3 helpful votes
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Wish is a good site to find a variety of items &for really cheap prices. I have ordered at least 40 items from them. I've seen complaints about how long it takes to ship, but there's estimates for each item on how long shipping will be. If it doesn't come by the estimated time talk to customer service & they will give you a refund and allow you to keep the item of it does arrive. There are also items labeled for quicker shipping. Whenever I have a problem customer service takes care of it &I get a full refund. I'd say 90% of my orders have come through just fine.

Date of experience: June 13, 2018
Sweden
1 review
0 helpful votes
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Wish
June 16, 2018

Jag har handlat en del från wish ingen problem bara ta mycket tid tills man får sina varor.
Men tyvärr med nya tull avgiften i Sverige det lånar inte sig att handla på wish för en vara som kostar hos er 9 kronor fick betala 88 kronor för tullen:=(hoppas ni hitta någon lösning för detta.
MVH-Abbas

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Ok
June 16, 2018

It was ok sometimes things come early but sometimes the dates get put to another later date but over all it is ok

Date of experience: June 13, 2018
Pennsylvania
1 review
0 helpful votes
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Too small
June 16, 2018

The dress is very small and short. Didnt Fit to my daughter. So sad!. I am really regret doing this order. The dress Is pretty but very, very small.

Date of experience: June 13, 2018
California
1 review
0 helpful votes
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My experience
June 16, 2018

I cant resist ordering all the things I think I need. Some things never came especially nail polish and the clothes run small and fabric is lightweight. The jewelry and beads and chains are great. Looks very good. Overall Im more satisfied than dissatisfied. I would like things to come faster and shipped together more than single items

Date of experience: June 13, 2018
France
1 review
0 helpful votes
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Un site sympa mais il faut bien prendre le temps de lire les avis. Bien prendre sa taille de vêtements en se servant du guide des tailles

Date of experience: June 13, 2018
Croatia
1 review
0 helpful votes
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They are there for YOU!
June 16, 2018

Always ready to help, trying to make you happy and find the best solution for your problem. Never had an bad experience.

Date of experience: June 13, 2018
NL
1 review
0 helpful votes
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Worst service ever
June 16, 2018

Once you order and pay, you can be assured that you will never get your package, then you wait until the time is up, then they make you wait for another week before you have to beg for own money back. Total waist of time and money

Date of experience: June 13, 2018
Croatia
1 review
0 helpful votes
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Quality
June 16, 2018

Sooner or later things arrive but the quality of 75% items is compromising. I ordered many clothes but now bcz of quality issues and shoes bcz of size issues, i m ordering only toys etc. But it's not that all the time quality wasn't good i got some very good quality clothes as well.So i will not say that shopping from wish is a waste of money.
The otger issue is if u r ordering 2 or more prices of same item, they will come on one packet but u will b charged for all pieces separately.

Date of experience: June 13, 2018
Nevada
1 review
0 helpful votes
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Not an all the time happy camper with the wish app... Sometimes i would either receive an item broken or worn out or it would get sent to someone else. Other then that the other items like the dresses fit great

Date of experience: June 13, 2018
France
1 review
0 helpful votes
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Not a bad app
June 16, 2018

Not a bad app has a variety of different things to suit all your needs. Delivery isnt that bad either not waiting to long for it to arrive.

Date of experience: June 13, 2018
Switzerland
1 review
0 helpful votes
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Excelent
June 16, 2018

It is very good to buy with Wish. I recommend to everybody to shop in Wish platform. Wish it's the simplest way to buy.

Date of experience: June 13, 2018
Israel
1 review
0 helpful votes
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I had no option - or to say easy option to contact saler, open dispute or cancel purchase. The overall feeling is that you don't know were your items are and more over- you have no one to contact. I hope you change that soon because at the moment and due to that I will not make more purcashes.

Date of experience: June 13, 2018
Canada
1 review
0 helpful votes
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Generally, the bigger item shipping is very fast, one week. The smaller item shipping needs two months.

Date of experience: June 13, 2018
Australia
1 review
0 helpful votes
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Diamond paintings are great!
June 16, 2018

Most of the time I received my goods early. My only qualm is when it says full diamond they are not.

Date of experience: June 13, 2018