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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Wish brings affordable prices too an expensive country.
I live in Norway, a Country made for the rich and wealthy. With bad product quality and high prices.
Wish always comes thru, and if an item is bad or lost in mail, a refund is no hassel. Great customer service.
Thank You Wish
I had been using Wish for a while and had ordered heaps of things. Many items took over 30 days to ship, sometimes longer... so when I ordered two clothing items last summer, I tried to be patient and when I tried to track them, I selected an option to say I wad prepared to wait. Not once did the system notify me that the refund policy for not receiving items is 30 days... when their own tracking can even identify the items as reaching my country, I think this is terrible customer service. Will NEVER use them again. They lost a very frequent customer.
Always seem to have a good as well excellent shopping on Wish an they see to have everything i want i'm very Thankful for Wish
A pesar de não ter chego tudo que comprei, ainda continuo comprando no wish, porque gosto muito da qualidade das mercadorias.
I bought several rings from different sites, 2 of them were OK, the 3rd one was awful.
I also bought plastic balls for dryer, I received 1 only miniature ball...
Overall, even though the prices are very low, the quality is very poor. I am now hesitant to buy more from WISH.
I have bought a lot of different items from wish it has been proven to be a great service I love it. Even when an item was late and I no longer needed it wish refunded my money promptly with no problem
Ogni cosa ordinata è arrivata ed era quella giusta, in una occasione non è mai arrivato un articolo per 2 volte ma mi è stato fatto il rimborso totale, 1 sola volta è capitato che un articolo non corrispondesse alla descrizione ed è stato rimborsato, e solo una volta un articolo è arrivato parecchio tempo dopo. Ho comprato veramente tantissimi prodotti su questo sito, veramente ottimo!
Jakość niektórych produktów jest dość niskiej jakości kontakt z serwisem bardzo dobry i szybko rozwiązują problemy
It would immensely help if you can distinguish between free shipping and paid ones. Generally sellers tend to keep item price low to be on top position in search engines but pike the shipping cost exuberantly to make up the difference, hence a waste of time for the buyer.
Incroyablement bien, ce ne sont pas des promesses non tenues, livraison toujours plus rapide quannoncees.
Je recommande vivement à tous
The best experience in The shop on line!
Very attentive staff and quality products. In any problem the staff tries hard to solve! Congratulations to all for the best online comora option.
Clothes will never order on Wish, other things are OK. Technik isn't cheaper. Home things are cheaper, some of them are really good.
Items were discribed as bigger than they actually were! I'm sure it's due to the fact all items come from China.
Bellissimo sito, spedizioni rapide sapendo da dive arrivino, qualità prezzo, scelta molto molto varia su tutti i tipi di articoli, al passo con la moda, quindi consiglio a tutti questo sito
Love this store so much, browsing everyday, has some great ideas for things at some great prices. Lots of different ideas and suggestions which are fab to look through. Only issue is the postage and packaging prices not included until after you go to your cart, which can sometimes add up to half to purchase price unknowlingly
Uważam, że zakupy z są udane. Ogromny wybór produktow. Fantastyczny kontakt ze sprzedającym.
Serdecznie polecam
I am very satisfy with your service - Thank you... Good Prix for all different Things - i offered a lot this Year and i am Happy with it...
Ik wacht nog steeds op 2 smartwatches sinds 17 mei en nog steeds niet binnen toen zouden ze 7 juni komen maar tot nu toe nog steeds niet ontvangen het is nu al 14 juni en nog steeds niet gehad ik wil de smartwatches hebben geen geld terug
While the product purchase platform is trusted, those who use it to sell their products are of low standard and end up being expensive and with a long delivery time; in other cases they advertise and display items from other products to tempt you at a low cost and send other than what you see, while as long as the delivery time of the product has changed the object and have put where they have sent you. Best regards Chris Chatzoglou.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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