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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Norway
1 review
0 helpful votes
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I love wish
June 16, 2018

Wish brings affordable prices too an expensive country.
I live in Norway, a Country made for the rich and wealthy. With bad product quality and high prices.
Wish always comes thru, and if an item is bad or lost in mail, a refund is no hassel. Great customer service.
Thank You Wish

Date of experience: June 14, 2018
Australia
1 review
0 helpful votes
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Ridiculous refund policy
June 16, 2018

I had been using Wish for a while and had ordered heaps of things. Many items took over 30 days to ship, sometimes longer... so when I ordered two clothing items last summer, I tried to be patient and when I tried to track them, I selected an option to say I wad prepared to wait. Not once did the system notify me that the refund policy for not receiving items is 30 days... when their own tracking can even identify the items as reaching my country, I think this is terrible customer service. Will NEVER use them again. They lost a very frequent customer.

Date of experience: June 14, 2018
Missouri
1 review
0 helpful votes
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Always seem to have a good as well excellent shopping on Wish an they see to have everything i want i'm very Thankful for Wish

Date of experience: June 14, 2018
Brazil
1 review
0 helpful votes
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A pesar de não ter chego tudo que comprei, ainda continuo comprando no wish, porque gosto muito da qualidade das mercadorias.

Date of experience: June 14, 2018
France
1 review
0 helpful votes
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Unequal quality
June 16, 2018

I bought several rings from different sites, 2 of them were OK, the 3rd one was awful.
I also bought plastic balls for dryer, I received 1 only miniature ball...
Overall, even though the prices are very low, the quality is very poor. I am now hesitant to buy more from WISH.

Date of experience: June 14, 2018
GB
1 review
0 helpful votes
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Shopping with wish
June 16, 2018

I have bought a lot of different items from wish it has been proven to be a great service I love it. Even when an item was late and I no longer needed it wish refunded my money promptly with no problem

Date of experience: June 14, 2018
Italy
1 review
0 helpful votes
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Mi sono sempre trovata bene
June 16, 2018

Ogni cosa ordinata è arrivata ed era quella giusta, in una occasione non è mai arrivato un articolo per 2 volte ma mi è stato fatto il rimborso totale, 1 sola volta è capitato che un articolo non corrispondesse alla descrizione ed è stato rimborsato, e solo una volta un articolo è arrivato parecchio tempo dopo. Ho comprato veramente tantissimi prodotti su questo sito, veramente ottimo!

Date of experience: June 14, 2018
Ireland
2 reviews
4 helpful votes
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Raczej zadowolony
June 16, 2018

Jakość niektórych produktów jest dość niskiej jakości kontakt z serwisem bardzo dobry i szybko rozwiązują problemy

Date of experience: June 14, 2018
Turkiye
1 review
0 helpful votes
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Alternative shopping
June 16, 2018

It would immensely help if you can distinguish between free shipping and paid ones. Generally sellers tend to keep item price low to be on top position in search engines but pike the shipping cost exuberantly to make up the difference, hence a waste of time for the buyer.

Date of experience: June 14, 2018
Switzerland
1 review
0 helpful votes
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Monsieur
June 16, 2018

Incroyablement bien, ce ne sont pas des promesses non tenues, livraison toujours plus rapide quannoncees.
Je recommande vivement à tous

Date of experience: June 14, 2018
Brazil
1 review
0 helpful votes
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Excelent experience!
June 16, 2018

The best experience in The shop on line!
Very attentive staff and quality products. In any problem the staff tries hard to solve! Congratulations to all for the best online comora option.

Date of experience: June 14, 2018
Italy
1 review
0 helpful votes
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Deluso
June 16, 2018

Volevo mettere 0 stelle visto che su molte cose ordinate 1 è arrivata 1 rimborsata e 5 nulla peccato xchè il 1 pacco è arrivato pure in anticipo

Date of experience: June 14, 2018
Germany
1 review
0 helpful votes
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Clothes will never order on Wish, other things are OK. Technik isn't cheaper. Home things are cheaper, some of them are really good.

Date of experience: June 14, 2018
Illinois
1 review
0 helpful votes
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Disappointed
June 16, 2018

Items were discribed as bigger than they actually were! I'm sure it's due to the fact all items come from China.

Date of experience: June 14, 2018
Switzerland
1 review
0 helpful votes
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Top!
June 16, 2018

Bellissimo sito, spedizioni rapide sapendo da dive arrivino, qualità prezzo, scelta molto molto varia su tutti i tipi di articoli, al passo con la moda, quindi consiglio a tutti questo sito

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
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Love this store so much, browsing everyday, has some great ideas for things at some great prices. Lots of different ideas and suggestions which are fab to look through. Only issue is the postage and packaging prices not included until after you go to your cart, which can sometimes add up to half to purchase price unknowlingly

Date of experience: June 13, 2018
Poland
1 review
0 helpful votes
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Zakupy zawsze udane.
June 16, 2018

Uważam, że zakupy z są udane. Ogromny wybór produktow. Fantastyczny kontakt ze sprzedającym.
Serdecznie polecam

Date of experience: June 13, 2018
Switzerland
1 review
0 helpful votes
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Thanks
June 16, 2018

I am very satisfy with your service - Thank you... Good Prix for all different Things - i offered a lot this Year and i am Happy with it...

Date of experience: June 13, 2018
NL
1 review
0 helpful votes
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Goed
June 16, 2018

Ik wacht nog steeds op 2 smartwatches sinds 17 mei en nog steeds niet binnen toen zouden ze 7 juni komen maar tot nu toe nog steeds niet ontvangen het is nu al 14 juni en nog steeds niet gehad ik wil de smartwatches hebben geen geld terug

Date of experience: June 13, 2018
Greece
1 review
0 helpful votes
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Sopping
June 16, 2018

While the product purchase platform is trusted, those who use it to sell their products are of low standard and end up being expensive and with a long delivery time; in other cases they advertise and display items from other products to tempt you at a low cost and send other than what you see, while as long as the delivery time of the product has changed the object and have put where they have sent you. Best regards Chris Chatzoglou.

Date of experience: June 13, 2018