Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Los productos rara vez llegan a tiempo, además algunos de ellos no son de la calidad como se muestra en la imagen al momento de comprar
In general I'm happy with the purchase. I recived it on time and in good conditions. The product was just as I could see it on the website.
It was a very good experience purchasing with Wish! I really enjoy your app and benefits. Thank you for your kind support every day I found new things!
Es buen sitio y gente seria, solo que aveces los envios tardan un poco mas de lo que dicen y siempre es bueno tenerlo en cuenta. Gracias
Jamais reçu ma commande de 70 et ne veulent pas me rembourser. C'est quand même une grosse somme. Donc j'ai fermé mon compte.
No estoy completamente satisfecha, porque los productos que compré fueron llegando muy espaciados y aunque me reembolsaron un par de sets de colores para iluminar, faltaron algunos productos por llegar, los cuales aunque eran productos pequeños y sencillos, nunca me llegaron.
Gracias
He conseguido muchas cosas útiles y bonitas para mi y para mis hijas y lo más satisfactorio es su garantía de satisfacción al cliente, siempre responden a tiempo y resuelven mis inquietudes satisfactoriamente.
Ordered two items. One never received and one does not work at all. Have tried to contact the company and the phone number listed does not connect Customer Support at *******172. Will never order from this company again and do not recommend it to anyone.
I have bought a lot of items on Wish I have no had any problems with my items or shipping times. I would recommend shopping with Wish 100% really great deals to be had.
196/5000
80% of the items bought were very poor. A detailed analysis shows that many articles are purposely poor (easily broken) for commercial reasons "consumerism".
I have been nearly 2years buying from wish. I have always been happy with my purchases I love the prices and the quality. I will be ordering definitely again and would highly recommend.
It's a good share and great product the good price
I wishes to you to continu this exeprience and buy another products in the futur
Olmos the halft of the order was refunden, because it was sended by non fiable company, maybe they shoul change their deliveries
I have not owned a Watch in many years due to the use of Cell Phones mainly however, I have wanted a certain type when I did get another one. I am an RN so I wanted both Digital and Analog Features which I found in a SKMEI Watch. I can use the second hand while taking someones pulse/respirations plus I have the ease of seeing the digital readout. The price was right and it looks great!
Order a bunch of stuff and only received 1 out of many other items I will not order from here again cause I never got my stuff and will tell people that the service is terrible also takes forever to get here
J'ai eu plusieurs litiges à cause de produits non conformes, c'est pour cette raison qu'il manque une étoile.
La app está muy bien y si las algo con tu pedido te devuelven el dinero. Si bien es cierto que la calidad deja un poco que desear pero por el precio no está mal
Had an excellent shopping experience & great product. I Recommend this company. Fast shipping. A very fine of products.
Molti articoli vengono presentati con immagini che non corrispondono alla realtà del prodotto proposto. Ad esempio: è in vendita una mela di cristallo (bellissima in sé), ma c'è la foto di un albero di cristallo carico di mele; certo nella descrizione è specificato, ma ciò non toglie che l'impressione sfalsata rimane. In altre occasioni è presentato un nastro o simile, si parla di una misura precisa, ma la foto mostra un intero rocchetto.
Insomma non gradisco questa politica poco trasparente.
Gosto da seriedade como nós clientes somos tratados, tendo paciência para aguardar recebemos nossos produtos ou somos reembolsados sem burocracia, isso é muito importante, me trás confiança.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account