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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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De kleding is goedkope kwaliteit
June 18, 2018

Kleding vind ik niet goed qua materialen de huishoudelijke dingen zijn oké, schoenen verschillen nogal qua maten

Date of experience: June 15, 2018
California
1 review
0 helpful votes
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They refuned my promo code order without authorization nor request. Now they refuse to reissue a promo code. Yest, they have the audacity to send me items listings the believe I would like to purchase. Not impressed. Not happy. Not purchasing a thing.

Date of experience: June 14, 2018
Texas
1 review
0 helpful votes
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A few weeks ago I order an XXL shirt for my husband and Wish sent me from China an XL shirt. I have requested a refund 3 times and Wish told me I had to send a picture of the shirt showing the size. Well, guess what? The shirt they sent me doesn't have a size on the shirt, the size was labeled on the plastic wrapper only. To top this off, I also ordered a pair of black shoes and they sent pink. I still have not received my refund.

Beware and do not order from this site. To cheap and too good to be true

Date of experience: June 14, 2018
Martinique
1 review
0 helpful votes
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I love shopping with wish
June 17, 2018

I ordered a bathroom slipper for my husband size 45 got a 40... but I still love shopping with with and I will continue

Date of experience: June 14, 2018
Croatia
1 review
0 helpful votes
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Hi
June 17, 2018

Veoma sam zadovoljna sa Wish kupovinom. Jedino zadnjih tjedan dva mi ne dolaze stvari, nadam se da je to slucajnu i da je sve u redu. Super ste. Najbolji

Date of experience: June 14, 2018
Germany
1 review
0 helpful votes
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Love it
June 17, 2018

Great prices fast delivery and great items, i will absolutly order again and will encourage others to also

Date of experience: June 14, 2018
Australia
1 review
0 helpful votes
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Full of scams
June 17, 2018

The 'was' price is always over inflated. The 'free' products have the price hidden into the freight so if a $2 item with $3 freight charge is listed as free, the freight on the free item is $5. When you order a cheap video card either the listing changes after purchase and something else arrives or when it does it is not the video card it claims to be. I will not be shopping on wish again.

Date of experience: June 14, 2018
GB
1 review
1 helpful vote
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Pretty good, overall.
June 17, 2018

Mostly my experience has been good. Apart from one incident, the goods arrived without problems. That one order was refunded. Some things take a while to arrive, but they do get here.

Date of experience: June 14, 2018
Canada
1 review
0 helpful votes
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Awesome
June 17, 2018

I would be snappier if i get all my orders when i ordered them there was 2 package so fur i have not got yet and they were gift for my family so im not happy about not getting my packages

Date of experience: June 14, 2018
Oregon
1 review
0 helpful votes
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Wish is Amazing
June 17, 2018

I'm addicted to this app I highly recommend it great deals wish also has great customer support too!

Date of experience: June 14, 2018
Belgium
1 review
0 helpful votes
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Shipping
June 17, 2018

Orders misplaced, send to wrong address, country,.
Not received items is greater than recieved.
Wrong items delivered

Ordered 12 phones, received 0

Good support, quick refund
Overal it is ok to shop for cheap items.

Date of experience: June 14, 2018
Virginia
1 review
0 helpful votes
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All clothing is too small, even if you order two sizes larger than normal. The clothes look so cute that I would really like to wear what I have ordered but have to give it all away.

Date of experience: June 14, 2018
Italy
1 review
0 helpful votes
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Disappointment
June 16, 2018

I was thrilled with Wish until I made this order =
2018 New *******mAh 2 USB Power Bank LCD LED Battery Charger Data line + Multi-function charging cable
Shop: fashion Mobile phone accessories = instead of this I was voluntarily sent a cable and I was made a refund, I will never make purchases on Wish. The seller did not behave correctly.
Greetings and... thanks

Date of experience: June 14, 2018
Texas
1 review
0 helpful votes
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It takes a while for everything to get here but the price makes it worth the wait. Unfortunately I didn't receive all of my items. When that happened it was handled professionally and I got a refund very quickly.

Date of experience: June 14, 2018
Denmark
1 review
0 helpful votes
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Almost perfect
June 16, 2018

Very good prices, good communication with and service from customsupport. No problems with paying money back (always fast).
One little issue: delivery time sometimes to long: more then 4-6 weeks.

Date of experience: June 14, 2018
New Hampshire
1 review
0 helpful votes
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I will continue to look and shop. If the ring is Sterling silver and the prongs are of a different metal it should be noted.

Date of experience: June 14, 2018
Pennsylvania
1 review
0 helpful votes
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Miss leading
June 16, 2018

Some of the stuff was junk or not what it showed or took to long to ship and get to me but i cant beat the price on some of the stuff...

Date of experience: June 14, 2018
Italy
1 review
0 helpful votes
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New invisible bluetooth
June 16, 2018

Molto soddisfatto si del prodotto che della gestione dell'ordine da parte del venditore, cortese e affidabile. Spedizione nei termini previsti

Date of experience: June 14, 2018
Canada
1 review
0 helpful votes
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I love Wish
June 16, 2018

The items that I have ordered are awesome. I have only had 2 mistakes happen and Wish was prompted in correcting them.

Date of experience: June 14, 2018
GB
1 review
0 helpful votes
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Amazing
June 16, 2018

Thank you Wish. I'm so glad I found you online. I've never had any problems at all. And when I needed a question answered you did it nearly straight away. Keep up good work

Date of experience: June 14, 2018