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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Minnesota
2 reviews
0 helpful votes
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Review
June 18, 2018

I'm sorry to say that a lot of things are junk, and some things are good, so not very good just be very careful what you buy

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Good
June 18, 2018

Pretty good. Fast shipping. Its compact and heats up quick. Good for jobs at home.
Price very good also.

Date of experience: June 15, 2018
Italy
1 review
0 helpful votes
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Tante descrizioni fuorvianti
June 18, 2018

Bisogna stare molto attenti, perché spesso le descrizioni sono fuorvianti. Non mi piace il fatto che diverse volte non sono stata molto attenta e mi sono arrivati gli oggetti che pensavo diversi... faccio lo shopping online per rilassarmi invece ho notato che bisogna leggere precisamente le cose perché spesso i negozi fanno furbi... e mettono le trappole per quelli meno attenti. Do un esempio nella prima pagina la foto con un set di borse da 5, metto nel carrello e poi mi arriva a casa un piccolino pochette...
Un altra cosa grave è che nella descrizione degli oggetti tipo orecchini c'è scritto argento 925... però argento non è...
Inoltre alcuni oggetti non ho mai ricevuto.

Devo dire però che l'assistenza clienti e impeccabile. Grazie

Date of experience: June 15, 2018
North Carolina
1 review
0 helpful votes
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Never got it
June 18, 2018

Wanted the product but it never arrived o called and they are sending another one when I order little it always comes when I oredet electronics they never come

Date of experience: June 15, 2018
GB
2 reviews
0 helpful votes
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Bargains
June 18, 2018

Faster that expected delivery. Good value for money and lots of choice. Delivered items are as described.

Date of experience: June 15, 2018
California
1 review
0 helpful votes
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Haven't received some items
June 18, 2018

Some things are cheaply made but most are very satisfactory. Cant beat the prices, but i have several items i have ever received nor any reply as to why not. If u want a refund you don't get the mailing rate back.

Date of experience: June 15, 2018
Mexico
1 review
0 helpful votes
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Excelentes compras
June 18, 2018

Muy buenos productos y de calidad, cosas muy inovadoras, todo siempre llega en buenas condiciones, hay que esperar pero vale la pena

Date of experience: June 15, 2018
Spain
1 review
0 helpful votes
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Happy it arrived
June 18, 2018

Looks good just need to put it onto my carp fishing reels now looks nice and strong and not as bulky as nylon of the same breaking strain

Date of experience: June 15, 2018
New York
1 review
0 helpful votes
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General experience
June 18, 2018

I love shopping on wish. Its convent and easy to find what your looking for. However, wish could improve on the accuracy of things that people search for and they could improve on the accuracy of when things are delivered because sometimes some orders arent delivered at all or become delivered a year later which isnt far. Also, shipping information should be accurate as well because sometimes items come way later than they were suppose to and then you cant refund your money back.

Date of experience: June 15, 2018
Italy
1 review
0 helpful votes
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Ottimo
June 18, 2018

Ottimo venditore affidabile merce perfetta consigliatissimo comprerò sicuramente ancora da lui se ne avrò bisogno

Date of experience: June 15, 2018
France
1 review
0 helpful votes
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Bonne qualité
June 18, 2018

J'achète régulièrement sur Wish et je ne suis, généralement pas déçu. Quelques articles décevants et deux qui ne sont jamais arrivés, mais vite remboursés par le service clientèle.

Date of experience: June 15, 2018
Switzerland
1 review
0 helpful votes
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Totally satisfied.
June 18, 2018

I have always found shopping from wish a very good experience, it is not just words when they say "we back you". They have earned my trust.

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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The items are nice, but the shipping is very high. I now tend to shop with AliExpress as many of the items have free shipping and they usually arrive within a week.

Date of experience: June 15, 2018
Washington
1 review
0 helpful votes
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Great item
June 18, 2018

Very good item and fast delivery, thank you! I recommend this seller... Bardzo dobry produkt i szybka dostawa, dziękuje bardzo. Polecam tego sprzedawcę...

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Meh
June 18, 2018

More than 1/2 of the products dont work or meet expectations.
Staff are very helpful and refunds are easy.
Products are cheap so it's worth the risk of getting a dud

Date of experience: June 15, 2018
Portugal
1 review
0 helpful votes
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Variedade e qualidade
June 18, 2018

Mostra grande variedade de produtos com qualidade. Oferta de promoções e preocupação com a satisfação dos clientes. Rapidez em resposta a qualquer dúvida sobre a compra em questão.

Date of experience: June 15, 2018
Mexico
1 review
0 helpful votes
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Excelente
June 18, 2018

Producto en menos tiempo de lo esperado, en buenas condiciones, el servicio de paqueteria me busco 2 veces, grcias

Date of experience: June 15, 2018
Belgium
1 review
0 helpful votes
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Goef
June 18, 2018

Meestal tevreden sommige dingen zijn te klein of niet wat je verwacht kwaliteit ook niet altijd zoals vooropgesteld

Date of experience: June 15, 2018
Luxembourg
1 review
0 helpful votes
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WISH Customer Support
June 17, 2018

For more than two weeks I experienced a ping-pong situation losing time and patience

Hi Jay,
I never said / wrote that I would like to cancel any order.
I reply to all "WISH Customer Support" emails / questions, saying that I WOULD LIKE TO KNOW WHAT I HAVE BEEN CHARGED WITH 18
I have sent you my VISA statement for that reason
If you CANNOT provide me with that, then I would like to be reimbursed the amount of 18
THANK YOU

Date of experience: June 15, 2018
France
1 review
0 helpful votes
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Some good, a lot of bad
June 17, 2018

Some products & deliveries are good but some others are awful, especially with clothes. I ordered 2 baby outfits, that never arrived. Contacted Wish 6 weeks later, they cannot do anything because i should have contacted them less than a month after goods being sent. As it is the approximate delivery time span, this is totally unfair.

Date of experience: June 15, 2018