WishReviews 8,278

Never got it. Return process impossible. Mailman marked delivered but returned to sender right away. Get treated like crap and refused a refund. Asked customer service to help he said no I returned once before so he couldn't help. They stole money and get the product back. They also did in store delivery when the store owner couldn't find my products and I was charged half a restocking fee as though it was my fault. Crap products, horrible service. Order off AliExpress or somewhere else. At least if they have an issue they listen and fix it. Here not so much. They also close your case and ignore you. It's insane. Had to reach out to PayPal to get refund. Thankfully it's being processed missing out my wish money though. Do not buy from here.

My order was placed 8 June 2021. 5 October 2021 and still not received. Wish refuses to refund me. They say the refund period has expired but when I was in the refund period, they didn't want to refund me as they kept on promising that the items will be delivered shortly. Now they want to refund with Wish cash... I did not pay with Wish Cash. I paid with my own cash.

I ordered something from wish and the status says it was delivered but I never received my item. Wish will not refund me because the status says it was delivered. I do not recommend buying anything from wish. I will buy my stuff from Amazon from now on. Wish needs to be shut down they are horrible. Making me click on a star for rating but my rating is actually no stars.

I've bought a few items from Wish and while not completely satisfied each time (An example: one sweater fit great in the body, but the sleeves were way too tight to the point of cutting off blood circulation after a few minutes of wearing it); I decided to give them another chance.

Ordering something (a watch) that looked nice and even though the price seemed to good to be true, I thought I could live with it for that price.

Surprisingly, the item arrived ten days earlier than the timeframe mentioned and was packed quite well.

However, upon opening it, I could tell it was a knockoff right away - I owned an original before it was stolen a few years back. Checking it out anyway, it didn't even function as the original I had. Poorly made overall; not going into details here.

Well, I chose to return it. Finally got a reply two days later from "Sarah Jean" asking if there was anything wrong. I explained that it wasn't as described in form and function. Back and forth with several emails with no real results... including one she sent "The company says they sent it out as promised on the day they said they would.". I replied I didn't receive what was pictured. She asked for pictures to compare. I sent them and received another reply with her defending the company. So I asked if I get a reply or not.

Silence for a few days.

Finally, I contacted PayPal and sent pictures to them to show the difference and the emails received this far from "Sarah Jean".

The very next day, I got an email from "Sarah Jean" with an attachment of mailing label to send it back - at my expense.

Disgruntled, I obliged. It was received a couple of days later (the return center isn't too far away from me) with someone signing for it. (Since I was to mail it back at my expense, signature confirmation was the way to go.)

I notified PayPal right away and got word the next day they ruled in my favor and would refund the amount to my account within a week. It took only two days! During that time, I never heard from "Sarah Jean" again.

Just as well, as soon I saw the refund in my account, I closed out my Wish account and vow never to do business with them again.

Lesson learned!

Therefore, if a person wants to oder from Wish, use PayPal. They'll help you out more than you might think. And be persistent with Wish to get a return label!

I haven't got my product yet but when I ordered it it said one price after ordering the price change to something else and it wasn't even the whole sweat suit so I'm a little disappointed that I have to buy them separate when you show it together as one suit and that's how it was listed try to cancel order wasn't even able to hope the product is better than the experience I just had

I was sold a counterfeit watch that was supposed to be a automatic chronograph and what I was sent was a very cheap quartz that dint even workthe seller said deal with it and I contacted customer support over 11 times and they keep shining me on, they would rather have a dealer selling very poor quality counterfeit watch then have a honest business I contacted supposed way to many times and can't get anything done about it, next step is filing with the BBB.

I bought a battery for a Makita Tool on Wish. It failed after a very short period of time. I contacted them about the issue and was told that because I was past 30 days, there is no remedy. There was little or no thougth put into what appeared to be a nearly automated response. I was happy to exchange the product and stated as but that was not even acknowledged.

I am an attorney and appreciate the plain language of the their contract. I also appreciate that a reasonable retailer that sells a durable good which fails almost immediately will offer to at least exchange the product.

Do not use this site if there is any chance you may need customer service in the future. This was my first and last experience with Wish, and it was highly disappointing.

I ordered a blouse, pair of tights, & 2 piece jogging suit. Blouse was ordered, medium. It had to be xxxsmall. It would fit a 6 yr old. Tights ordered in medium. They had to be xxsmall. 2 piece jog suit, medium. It fit, but material was like a heavy fleece. Material wasn't good for my skin.
All communication is done on email. I got the same correspondence, 9 times. They wanted photos of the items w/ pics of tags. I sent them, got email they wanted them again. After email after email, I told them this is way too confusing. I'm giving the items away. We're done.
Wish mails from China. My bill was paid before it was even shipped. It takes weeks to get it.
You have 30 days to return. They were buying time.
Don't waste you time or money. Shipping is expensive. The cost of shipping is a few dollars less than the clothes.
You cannot count on their sizes!

I ordered what was supposed to be an iphone 12 promax not an I phone anything u can't even get it activated? Scam!

This is the most deceitful website I have ever purchased anything from. What is pictured IS NOT what you receive. The jewelry is very cheap & WILL turn your finger green. The clothes are very poorly made & look shabby. But what really angers me, is that they advertise an item's price, but when you choose a size or color, that price changes, to about double what it said it cost. These people are not trying to give you a great deal. They are trying to rip you off. And they are laughing. All the way to the bank.

For no reason they put ahold on my account I still had $8.87 and they give me no reason why they will not let me spend my money they have me onhole don't buy from wish guarantee if you do you're gonna be dissatisfied because everything they send you come from China and it's broke or don't work And if they let me give 0 stars that's what I would give everything I got from wish was no good was broken everything there is not anything at all that I got from them that was worth a dime So if you want to save your heart on earn money don't buy from wish boy cowdum let themselves that $#*! in China where they came from I don't belong in the United States it's all garbage

You're liars You charge people for things you didn't buy, they charged me over $ 500 for things I didn't buy, I always buy from Amazon they don't charge me for shipping So why would I buy from wish? I didn't Don't buy from them they will screw you over...

Ordered a pair if boots they sent US6 not UK6, refuse to take responsibility. Returning is a nightmare very unhelpful and zero customer service. NEVER AGAIN!

Buyer be aware this if buy anything withi missing parts you stuck you can't return and they don't explain if you need parts to run the item there is no flash card and you can't use them
It's full of garbage,, I AM VERY DISAPPOINTED EOTH THE SERVICE

Ordered 2 tshirts from WISH and they turned up but were Asian Sizes not European which means they were 2 sizes smaller. WISH would not accept they were at fault at first and refused a refund until i got PayPal involved. I sent the items back to WISH via recorded delivery but after a week they said they had not recieved them despite royal mail confirming the delivery. They closed the case so I went back to Paypal and WISH denied agreeing to a refund. I sent Paypal all the emails with WISH and a refund was finally issued. Wish emails from customer service were rude and antagonistic so it felt like they were delibrately trying to rip me off.
I spoke to a few friends and they had similar experiences with WISH. AVOID.

I ordered a two-piece African wear from them. When I received the order after a long wait it wasn't really what I order. The design of the fabric was totally different from what they advertised. I ordered a size 2X. The top was like a size 4X, while the skirt was like a size 10. I told them I needed to send it back, but they keep on telling me to take pictures and more pictures of the clothes. I did that on two occasions with the tape measure on the clothes so the could see the measurements. But they still were asking for more pictures. At this time I totally gave up. My money wasted. Honestly I hate this company with a passion.

This company is sketch. When ordering items, prices will change while the item is in your cart. Prices are different for the same item depending on how you find it whether it be a link from google search or the wish search engine. I still ordered a few items from the site after I learned how to work the system in my best interest. I had to find the item via google shopping, click the link, and order within minutes or the price would raise up. If I searched for the same item from the same retailer in the wish app, the item was higher. All of this in itself would rank Wish at a 3 star for me, but then they started charging my card for items I never purchased. Don't purchase from them. Scam. I'm going through trying to get my money back from them now.

Ordered an item on August 23rd.

Its september 17th and i still haven't got it... and their "money-back guarantee" rule is a lie. They didnt refund my order

I bought a few items from Wish and all OK. But then I bought an item that really was not what I expected so I decided to return it. I had collected the item from one of their official drop off points. The drop off points also deals with returns so I took it to them. They scanned the item and said that was it - the scanned code would be communicated to Wish's system and I should receive my refund in a week or so. It has been weeks now and still no refund. I have contacted Wish's customer service repeatedly and explained the situation. They just send a standard message asking for tracking number - even though when your return using their official drop off points there is no tracking number. They then close the case and I start the whole process over again. They simply will not address the actual issue and so refuse to give the refund. I will never use Wish again.

Fist couple of orders went off without a hitch decent product shipping is super slow price's made up for slow shipping. Checking my bank info i discovered they set up automatic payments i didn't authorities these payments little over $100.00 when i tried to contact them no response now the account has locked me out buyer beware.