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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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SIMPLY THE WORST CUSTOMER SUPPORT IVE SEEN IN AGES. Stay away from this app. Aliexpress/alibaba rip-off.
Use code xtcfjpl for $$$ off your first purchase and i really reccomend wish because all the things come on time
I order from wish in May. It's almost September and my order never arrived or even sent. I tried contacting wish several times. By the time the app opened up refund action it was too late.
I will never order from them again.
I've been ordering from Wish for a while and everything is fantastic. The website is clear, photos are realistic. Measurements are honest. Prices are great.
Lmtkbnj: NEW MEMBERS PLEASE USE CODE AT SIGN UP AND ADVISE YOU THE SAME. Who doesnt want free money for already cheap Items! I personally love wish and get lost in all the bargains. Do your research on item before purchasing! A $2 CellPhone is too good to be The truth, you will receive phone Cord. I've literally complained and received all The cash I ave ever used n wish and have tons Of items. I am going to be a loyal customer now as I feel that is not okay. Sign Up and use my referral and then you may do the same to earn money! Lets Make the world go round. CODE FOR NEW WISH SIGN UP: lmtkbnj
They are a scam who steal your money. Their is no one ever available to chat. I sent 3 emails and no one ever responded in reference to my card being stolen and someone changed $500 to my account. I have since filed a claim with my bank
Someone had used my card to order things and i notified wish and they daid theyd help me. They showed me what email address ordered the stuff that was not my email address they also showed me the address it got sent to whivh was also not my address so i lost $57.49 and they stopped responding to my emails. Im so mad and stressed this is number 1 bull$#*!
I was answering to them i necer requiere change my email address and now all my account is lost with my orders, wish doesn't have a costumer services phone with personal to answer and fixed the problems
At first it seems like a great deal, but everything takes way to long to get it, (unless you pay more) and the products are of barely "passable" quality. The upside is if you want a refund they'll give it to you immediately with not much of a fuss at all, and you get to keep the product as well! Yay right? WRONG! The product sucks... that's why you want your money back... Faaaiiilll!
They stole my money. I bought a item that I have not received. They everytime wrote me to wait... After months that i don't have news, i tried have the refund and they told me that i can't receive the refund because it's been too long, when they told me to wait. Is the worst online store in the world. Stealing customers money, never again wish.
I ordered a product that I patiently waited for delivery of which never came. Tracking ID confirms this and they are refusing to give a refund since 30 days have lapsed. Yes. It has been over 30 days since purchase, but the problem is that the product was never delivered which is fully documented in the tracking ID and they still will not refund.
I ordered several things from wish. When i didnt receive the items i tried to use their automated system to file a claim. Their system told me i had to wait a few weeks to file the report and when i came back it said that again. So i STILL waited for the order to be delivered from china thinking maybe a backlog or something. I went to file the claim again today for over 60 dollars of products and now its saying its TOO LATE that i had to file the 2 months from when the order was placed... which i did and it wouldn't let me.
I think this company is stealing from people all over the world with its fake automated system telling people they cant file a complaint when they feel its time then refusing to give the refund. Its a whole con scam. I have filed a complaint with paypal and with the Better business bureau.
My order was to arrive in 2 months, it did not arrive, I decided to be patient and wait another month, and yet it still did not come. All communication as to the movement of the package had stopped from Wishes side. I eventually had to ask for a refund which has not yet come through. "Cheap" items just wasted my time and definitely didn't save me any money.
Slow to receive, but overall pretty satisfied with what I got. My main complaint is that I ordered two of the same bracelet, and what I received was NOT what was pictured. The picture was of a beautiful silver bracelet, but I received two UGLY ones entirely different instead. I will not bother to appeal to customer service in light of the other reviews. Of course, their gimmick is shipping charge on every item. You must decide whether the item is worth the great price after shipping is added in. I have seen some items that the shipping was more than the cost of the item. I do love to peruse the site though.
Would it not be easier to just provide customer service than receive poor reviews? This is all I have to say so not letting me post before I enter a minimum of one hundred characters is not necessary.
They claim for some reason your order was not able to be processed and they need to verify you are the account holder. They want you to send copy of your bank statement showing the transaction, this is not right. If you got your money just send the merchandise how hard can that be. They did this to me twice. I'm done with this company.
Ordered 2 sofa covers and was not happy with the colour. When I tried to contact them well within the 30 days limit to exchange, they would not provide me with enough info to exchange the items. Whenever I tried to contact them I had to send a photo of the items again and again and then got a standard email back that did not answer my question as to where to send them back, since the origin of the items was unknown. I would be extremely wary of dealing with this company. They market cute photos but the shopping experience for me was extremely concerning.
They only save your money and never give it back. Be careful with this site
I have been waiting for 1 month they did not return my money. I contacted wish.com. There was no answer, just an automatic message.
I have unfortunately purchased several products from Wish.com because the prices seem to very good, but with shipping costs, not so good. In general, the electric products tend to not be as advertised and have issues: Memory cards are not 128GB, but 16GB; USB cords are not "fast" charging ones; the Drone flight lasts 4 minutes (not 20) fully charged and less if using the camera; Seeds that never germinate, travel phone telescope does not work. The sizing of clothing is all over the place and at best, a guess is anything will fit. Decorative pillow cases were safe purchases. And they tend to CANCEL some purchases two weeks after taking your money, but yes, they do refund. On a positive note, the shipping tends to be quicker than the expected target date.
I will not order from Wish.com again. The Wish APP has been removed.
We bought 3 products that were the same but different sizes and we only got one and I don't have anybody to contact to help with this. I would never buy in this website again. I lost my money. The total amount of my order was $94.00.
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