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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This company is a scam. They get your banking information then drain your bank account. There is no way to get a hold of the company we ended up having to report as as fraud.
Absolutely pathetic. They give you blitz buy specials everyday, but then can't supply the products. Then they want a copy of your bankstatement or they restrict your account and you can't buy anything.The customer support is a joke.
My order never arrived for waiting over a month. They keep extending delivery dates. Customer support replied via email and refunded my order. If you need to order something important and want to be very sure to get in time, this is NOT the site to order from
Wish has provided me with many items over the years and I wish to highlight what I have learned:
1. Long Wait.
Most items are coming from Asia. It will take a month, up to 6 months sometimes, for your item to arrive in Canada/USA.
2. Different Experience Each Time.
Each product is from a different seller, therefore your order experience should reflects on the individual shop and the seller on wish.com, not the website. Some products may be exact, others have different morals.
3. Read Reviews.
There are many wish shoppers who will take the time to let you know exactly what they received when they ordered. Some accompany pictures or even video.
4. Price Varies.
If you find an item you like, save it for later. Do a search for the item again and you may find it cheaper from another seller.
5. It says "Free", but it's not.
The price is put into the shipping. If you really want the item, save it for later and you may have a discount when the price is reset to normal. Example: yesterday an item was Free + $4 shipping. Today it is $2 + $2 shipping. Then I got 10% discount I wouldn't have gotten when it was "free".
Do to the fact that wish.com sells sex toys world wide that makes wish.com the biggest Sex Toy Store ever. If you don't believe that do a search for sex toys'. But be warned you will never get rid of them from the advertisement page.
I bought a cloth at Wish on 27 Jan 2020. I paid the cloth via online banking. RM 75 was deducted from my saving account immediately but my Wish account shows no record. I write to Wish customer service but they didn't answer my question. What should I do now? Should I make a police report?
Cheat you out of product and you still cant get refund.
They spend lots of time making sure they keep your money and don't care if you get product are not.
All this over $8
What a scam site.
Virtually doesn't exist on multiple occasions, I order items and they All come from China then Do not arrive when it says they have arrived online or on the App, customer service does not help and it's almost impossible to track the package. IF I wanted my damn money back I would not of bought product in 1st place Ebay & Amazon are way Better.
I will no longer spend any money with them. They have no customer support number and still wanting on a cash refund. A jive company with cheap merchandise run dont waste your time or money.
I ordered 4x because reviews said sizing issues and the 4x were like medium size in a average sizes. So very disappointed and would never buy or recommend wish... ever.
You see an item for rupees. 200 and you buy it. After a few days Wish gives you the choice to get your money back in credit. After six times, is clear that those rupees200 stuff are a scam
I had ordered off of wish and paid about $50 an never got my things its a rip off an would not recommend and when I asked for a refund they said "were sorry that you had troubles" I am beyond pist
Most products are ok quality but delivered late. Packaging stinks. Finally received a pkg due on 12/29 and then 1/5, not at all what was pictured. Customer service does not respond, Also prices shown are frequently not what you are charged. Will not use them again.
Ordered two items. One arrived 2 weeks later than delivery date. Other never arrived. Contact info on site very vague ir not impossible. Watch out - cheap prices are not worth it!
Not worth it, even if you save a few $$ initially.
My account was hacked. They sent me a notification that my email address has changed, which I didn't do. I notified them but they've done nothing. "Jennifer" responded to say:
"Thanks for letting us know about this issue. Due to the sensitive nature of this topic, we will have to redirect your concern to the appropriate team at Wish. A representative from the team will be in touch as soon as possible."
That was over 3 weeks ago, and have sent follow-up emails every few days, with no response. That's a joke, that my account security is not taken seriously by Wish.
If you chose to use Wish, don't save your credit card details in your Wish account - don't trust them.
I HAVE PROOF THAT THE RETURN PACKAGES REACHED CHINA BUT AFTER THAT THERE IS NO WAY TO GET ANY MORE INFORMATION. SO I WILL HAVE TO EAT THESE CHARGES. GOOD LUCK ON YOUR ORDERS AND HOPE YOU NEVER HAVE TO RETURN AN ITEM.
DO NOT BUY FROM THESE PEOPLE IF YOU MIGHT HAVE TO RETURN YOUR PURCHASE. SOMEHOW MY LIST OF THINGS I WAS INTERESTED IN WAS SHIPPED. CATCHING THIS I RETURNED EVERY PACKAGE UNOPENED TO THEM. I TOOK PICTURES OF THE RETURN ITEMS WITH A SIGNATURE OF THE POSTAL EMPLOYEE ON THE PICTURE. THEY REFUSE TO REFUND MY MONEY OF OVER $190. SO BEWARE...
Totally different than photo fabric is almost transparent and color is different and more yellow, plus they asked me to pay additional shipping fees upon receiving although i paid already 20 $ when i ordered, so by contacting the customer service they said that i will not receive all items together and i have to pay different shipping fees every time i receive one of the order items!
DO NOT ORDER FROM WISH! It seems soooooo tempting because of the pricing, but most thing come from China or some where and I oreeed several times at Christmas time and 3 of my items I did not receive. So, where are they? I don't see a crest or nothing. They shd have reshaped the items. U til this s resolved I will not order from them EVER again.
Got ripped off and wasted my time and money. My stuff never came and i waited for almost a month for it they kept changing the date
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