WishReviews 8,278

Would have given a lower score but that wasn't an option. Placed an order in February which hasn't arrived. Emailed customer services several times to say it hasn't arrived. Then received an email telling me i have to pay for the item... AGAIN IT HASN'T ARRIVED! When i informed them of this for about the 5th time they said their records state it was posted through my letter box ( i don't have a letter box!) and that therefore i have to pay for it... this isn't the first time something hasn't shown up or has got lost in the post but usually they are ok with it and either send a replacement or refund the money. I dont see why i should have to pay for something i haven't got!

If you order anything from Wish and wonder why it's so cheap here's why. Everything is sent by regular mail from Asia and comes by ship. I waited three months for things I ordered on Wish. The second reason is quality. 99% of items are poorly made, low quality or fake brand name knock-offs. Anything electronic will break or stop working after several weeks. Same goes for anything ordered from Aliexpress... all late arriving junk.

I just found this site and I'm a pretty trusting soul. I am home recuperating from spine surgery at BARROWS... My daughter's birthday is in June so since I can't go out (surgery AND Virus) I ordered a dress... Because I then looked over OTHER. Dresses (curiosity) and then because there is NO WAY to just verify your order BEFORE hitting the "PAY" BUTTON... WISH.COM... charged me $79.84 for what was supposed to be a.$3.00 charge! (They had changed the price at checkout to $14.00). I swallowed that and NOW I CAN'T REACH ANYONE... There 1-800 # goes NOWHERE! NO WAY to reach ANYONE! I KNOW NOW that everything comes from CHINA;! I feel VIOLATED... Nothing like this has ever happened to me before.(like with GROUPON, etc) I just want to cancel EVERYTHING...(I Had also ordered 5 pairs of medical gloves for apprx.$7-$10... THATS ALL! I am just SICK that I can't reach ANYONE! I WILL NEVER USE THE SITE WISH.COM again, and I will spread the word!

I ordered an item from Wish.com on 20 April, I paid for shipping and was guaranteed a delivery date by 4 May. After five days watching my item move between warehouses in spread throughout China, all updates ceased on 25 April.

I attempted to reach Wish.com through their online customer service where I discovered it to be a one hundred percent automated system of yes/no questions that provided almost the same general, non specific answer no matter what I chose, something to the effect of "You've paid for your item and it has shipped. Because we use a variety of international carriers, it may be difficult or impossible to provide tracking updates. Please continue to wait for your item."

After days of trying to reach a human being, I went looking for an 800 number to call customer service. I had to Google search to find the number, and when i found and called it, "Thank you for calling Wish.com. We no longer provide phone support to our customers. Please use our online customer service link for more assistance."

I filed a complaint with the Better Business Bureau, it is obvious Wish.com is a scam. Wish.com responded to BBB's complaint with a response that was nearly word for word the same automated information I received using their online customer service and is refusing to refund me as "... our records show your item has shipped." They've added an additional 8 to 12 weeks waiting time before I receive the item they claim "Already has shipped."

From the time I purchased the item, I believe all the information Wish.com provided was fraudulent and intentionally misleading; Wish.com, a mistake I will never make again!

Do not order from this site. Things look catchy because they are priced that way and the products truly are CHEAP made. In addition, after I ordered the first time, my credit card was hacked and all of a sudden I started getting additional purchases being made. Not trustworthy at all. Also hard to get any contact with this company - no numbers to call - all automated online. Products also take a long time - I have been waiting 2 months!

I ordered an item on 4/16. On 4/21 I received an email stating the item had shipped and would be delivered by 4/27.
There were no updates to this email. Selecting track the package received a 404 site not found error on my mobile device. I received the same for contact support. The delivery date was updated to 5/4 and on 5/4 updated to 5/19. I used a tablet to avoid the 404 error and contacted support. I received an automated text "agent" with limited questions and answers, There is no way to request a cancellation or ask a specific question. Totally unsatisfactory experience. Avoid this retailer.

It was the best of times it was the worst of times. Prrices are very low but expect items to arrive 2/3 of the time. And to get the runaround from customer service. For example, WISH.COM will ask you to contact the shipper If an item has not arrived and the shipper will say that the referenced item number was either delivered to a different address or not delivered at all. Wish.com will make no admiaaions and wont reship or refund... So far...

I ordered some cheap masks from January 2020 and had the delivery postponed several times. The last notification for delivery is now July. I dont even have the option to cancel it now. I have not bought anything else and just realised when I happened to check my order history that there were two purchases amounting to almost $300 which I did not authorise and one refund of which I know nothing about. Someone has been using my account to place rubbishy goods on order just to take money from my account. Surely it's Wish themselves or their sellers! I know these are hard times but you can't cheat people of their hard earned money. Don't ever leave your credit card details on anuy shopping sites. BEWARE

I never received my item. I called UPS they revealed that the package was delivered to another person in the same city. I called Wish to let them know they would not refund me, even though the package was not sent to me. They refused to make a simple phone call to confirm that it was delivered to the wrong person at the wrong address. The label information even confirmed that it was for them and not me. I had to contact my bank to handle it. Customer service was very poor they kept saying " package says delivered, no refund". SMH What a scam and Wish is an enabler.