WishReviews 8,278

Ordered an external CD/DVD burner for my new iMac, since it doesn't have one (like ordering a car without a windshield, but I digress.} Product was cheap ($16) and due to the very confusing site I ended up ordering two ($16? Throw it on the shelf). Order date was April 28. First due date was MAY 18. Today it is either June 2 or it landed in the US on May 5. Zero confidence they will ever get here. Feel this was a scam. The 800 number doesn't work either. WISH I'd ordered somewhere else. AVOID!

This site is a load of rubbish. Nowhere did they say that the order will take 6 weeks to arrive. They said the item will be processed between the 17 and 23rd May and like normal I said go ahead as the articles are for my Grandsons birthday on the 26th May. Only when I tried to track the goods was I informed to expect the goods on the 6th July and now because the goods are shipped I cannot cancel the order. DO NOT USE WISH BECAUSE YOU WILL NOT GET WHAT YOU WISH FOR. Barry Roper

After a very long time and many many orders placed with Wish they became the worst excuse for a company possible. Suddenly, my password was wrong, I checked and it was not but I wen ahead and tried to change it. I got a message that my email address was not good. However, Wish continues to send ads to me on that email. After trying to chat with them I kept getting a message and link to a third party, JustAnswer stating after i joined them they would connect me to someone apparently to fix the problem. I told them i would not give my personal information to and pay another company because of a Wish problem. So now, when I try to chat I get NOTHING but the same message coercing me to join something i don't need.
I have sent emails and if and when they answer they keep asking me to do more and more, ie try another device, send screen shots, etc. etc. I have done all of this and get no where now for nearly 2 weeks.
I have asked them to cancel all my outstanding orders and the will not even respond.
At this point if they send me (Sandra) an ad to my "bad" email it and I click on shop it immediately opens but changes to a secondary and dormant account with a different email address and the name "Sandi" is displayed.
This is all about trying to force me to join a service ($49.00/month) I don't want or need and has clearly told can not help with this issue that it is internal to Wish.
Wish was started by a couple hot shot IT guys but they know nothing about it.
Sandra D., PhD

I "purchased" an inexpensive tv antenna from Wish on April 16,2020. I was told I would receive the item between April 28 through May 12. Wish provided tracking of the antenna until it left China.

On May 12, after not receiving the antenna, I received an update that the item would arrive between May 13-May 27. I was able to find a toll-free "customer service" number to call, however no service was available due to Covid 19. I was provided an e-mail address so I rattled off a quick complaint. I explained that I was not pleased with the abrupt, last-minute change with the delivery date. I went on to mention I was upset that no tracking information beyond China was available. My final issue was that no information was provided regarding the company which would ultimately deliver the antenna. No mention about whether USPS, FEDEX, DHL, or UPS would complete the delivery.

About 2 days after I sent my email, I received a useless "reply". No new information was provided. I was provided the same tracking information, none beyond China, no information on which company would deliver the antenna, and that I would receive the antenna by May 27. Needless to say, my confidence is quite low in actually receiving it at all.

I ordered some items that could not be bought on other websites.
I was left to deal with the vendor for delays in shipping.
I received other items with long delays (which is understandable in this time of lockdown). When I asked for an itemized invoice I was told to look under "order history". In that page there is no way to have a clear view of the number of units bought, price per unit, total price, shipping price. When I asked again via email for support, I was sent over and over the same message, without ever getting to interact with a person. The items are for the office and I have a very hard time To get reimbursed (more than $300).
I used Amazon many times in the past and never encountered a problem with their post-sale service; I was actually surprised by their incredible efficiency. I think that sometimes it is better to pay a little more but to have someone who solves (and does not CREATE) problems on the other side of the line!

I have bought products in the past and they have come slow but finally would appear recently I have bought items the Have nots arrived and when I asked for a refund sometimes I refund the shipping cost of the item never gets refunded I have like 5 items on order now that have not arrived. I will not be buying from them in the future shipping is extremely high even though the products are fairly inexpensive but if you don't get them you still wasted 15 or $20. And there's no real way of customer service

Update: I deactivated my Wish account yesterday. Got verification code on my phone etc. Today when I was logging to my Gmail (I have 2 step verification) I received verification code from Google and from same number that sent me verification code to deactivate my Wish account.
I've changed my password. Tried again and same situation. So I've removed my phone number from Google. Changed password again, added phone number, set up 2 process verification again. Now it stopped. But what the hec was that? I know there are hackers on Wish but seriously? People watch out, they have access to your email, password etc.

I have few issues with Wish. First - it's so hard to find something, search option doesn't work at all! So frustrating! I could understand if it was showing you related items but instead you will see bunch of crap you don't need. Like today - I was looking for small drawer unit, all I got instead were clothes and other junk. After 30 minutes I wasted, I had enough. Another issue - prices - no clue what is going on with Wish but some items are way overpriced. This is China - why I would buy something form Wish and pay $100+ if I can go to any other store in USA and pay same or little more? But here another issue some prices are so high at Wish that you can literally find cheaper items on Amazon. And here is my other issue - you can find items from Wish at Walmart, Michaels, Joann etc. and they cost the same or price difference is not even worth buying from Wish because of shipping and waiting period. It looks like if you want to save some money going to Goodwill or any other thrift store seem better idea.

I purchased a large bottle of car wax. I had to wait two months to receive it and when it came it was so small you can't even do a whole car. When I contacted customer service they kept sending me e mails in Spanish. When I asked them to reply in English they replied again in Spanish. They are the worst and I would never buy another product from them! If you still choose to deal with them don't say you weren't warned. They cannot be trusted!