WishReviews 8,278

Well I been a wish customer for almost 3 years. I order plenty of stuff before. But recently I know we are going through a pandemic but that doesn't mean they shouldn't help me out. I been waiting for packages for over a month and a half. I emailed them and they said the packages is on the way. Well that was 3 weeks ago and we are almost at 2 and a half months and 4 emails away and still nothing. I no longer recommend this app to anyone. It seems like they have no real employment there. I cant get a real answer or get any information where my items are which is so sad. All I ask was for a little information. I cant sent proof of any of my items because I'm still waiting 2 and half months later

I would give it 0 stars if I could! Ordered a golf net on 27th March on the basis the delivery would be with me between 3-7th May (birthday present). It didn't arrive by 7th May so i contacted them asking for a refund and was told it would now be with me by 22nd May. I then waited over another 2 weeks and it didn't arrive by 22nd May. I am now demanding a refund under Consumer Rights Act 2015 and they keep ignoring my request and simply sending the same email over and over again. They are now saying to get in touch after 6th June if it doesn't arrive. This is the 3rd delivery date and they told me after the 2nd one to get in touch if it doesn't arrive. But when you get in touch after it doesn't arrive, they do nothing - tell you to wait again and give you another date over 2 weeks in future. Absolutely shocking service, would never ever use again in a million years and will be making a point of making reviews on them so everybody knows they will take your money, not deliver, and ignore your rights as a consumer!

I have the sensation this application is mocking of me. I made a few orders to deliver at home more than one month and every two weeks they say say it will arrive 2 weeks later. When the date comes, then they say another 2 weeks and so... I feel dissapointed. I have cancel the payment card and I really hesitate I will order again on Wish. The point is that I want to have my money back and cancel all these items. They don't let me. Just show me a box crying and say that my delivery is on my way.

I have ordered 4 times from Wish. The first was a leather carryall which took about 7 weeks to get. My next two orders were for face masks. They never came after waiting several weeks for them. I did receive refunds but really wanted the merchandise. My fourth is a case of toilet paper I ordered back in early March. Still haven't received that. What Wish does not tell you until you've completed the purchase is when to expect receipt. Amazon tells you up front the delivery date or an approximation before you pay. The final ditty you discover is that everything ships from China via US Mail. That's why it takes weeks, even months to arrive or that it NEVER arrives! I recommend never doing business with Wish.

Ordered a laptop and wireless mouse. The wireless mouse processed that night and provided a shipping number. Wish said the laptop order would be "processed" within the next week. When the week was up, they pushed back the processing date another five days. When that was up, they tell me the item is no longer in stock but they had similar items I could receive for no additional cost. When I click the link to review the items, it just takes me back to the original laptop I ordered, which they say is out of stock. Meanwhile, the mouse was shipped out and then returned to the warehouse by the shipping company labelled "Unable to ship" for some unknown reason but they won't give a refund because the item "has already shipped" NO IT HASN'T. Your own site says its not shipping. You don't have the item I ordered two weeks ago. GIVE ME BACK MY MONEY

I put an order through or items badly needed, after ordering they changed delivery date by10 days. Tried contact only response is automatically generated.
Order was do today, however, all items show to still be in China somewhere and most show no activity since the 9 th, it is now the 24 th! I
I will never do any business with them again!

I ordered two lights for my garden. The photo of the lights give the impression that they are about a metre high. After waiting MONTHS they arrived in a plastic bag the size of an A4 envelope and one of them was smashed to pieces. They take your money instantly, but they change delivery dates without warning, you can`t contact them and the assistant is a bloody annoying machine that asks the same questions and does NOT give you an answer. They are disgraceful scammers. AVOID THEM LIKE THE PLAGUE.

I want to report that this is a thief company. It confiscates within 30 days any money that has not been received by the parcel within the time period specified by them and has not applied for or managed to apply to Wish. I think about 10% of the goods are not sent to them at all. Let's face it, if you haven't received the item and haven't managed to contact their service within 30 days, Wish is simply confiscating your money. Of the 1 million 10% of buyers paid 20 each and did not receive the goods, 2 million remains for them. Is this a really honest company? Can our money really disappear so simply?