WishReviews 8,278

Ordered from wish on April 10.2020. They took my money immediately but the items did not arrive. Tried to track the package with the tracking number provided but number did not exist. Contacting customer service is useless, all canned automated responses. 1-800 number is useless, recorded message only. Seems to be impossible to speak to a live person or track a package. Avoid this company it is a scam and ripoff, 1 star is way too high a rating, unfortunately there is nothing lower.

Wish has extremely long delivery so you wait and wait and then some more and it never arrives. So you contact customer service and they say the window for a refund has expired. BULL! If you never receive something you must get a refund when that has been noted. I cannot control delivery. On several other items they cancelled and refunded because it was not available at the price I had ordered. If it could not be ordered it must not be listed. NEVER BUY FROM WISH. I am still waiting an several items which I ordered more than a month ago.

I have ordered multiple items from Wish in the month of April and they have changed the delivery date 3 times and still, item is not delivered.
Customer Support also sucks, it's automated and they don't respond to mails properly. Also, when I ordered the product they showed the product shipping is from USA, but they shipped from China. Shipping charges are also mentioned for every item like they deliver on time but they necker don't that. Don't go for cheap prices, quality of the products are bad.

Ordered merchandise on April 25th and as of June 6th I have not received, with the exception of 1 item of 2 Coins which are JUNK/Fake coins. Be sure to read the fine print. The June 6th date is the latest of 3 dates I have gotten. I see now I have another date of June 28th. Can't talk to anyone by telephone, All you ever get is customer support on the internet, with a new shipping date. I am now going to go to my credit card company and show items as not received. I think 2 months and 2 days is plenty of time for shipping even if it is China, Covid-19 got here much quicker. Save your money and STAY AWAY.

RUBBISH COMPANY I ordered a sign for our home Bar it took forever to come and when it did it was the wrong one! There mistake so I contacted customer services several times They were not helpful at all asking me to send photos which I did and then asked me to send some more this went on for a week and then accused me of copying the photos of the internet! I Am absolutely furious and disgusted with this company and will never ever buy from them again and will be telling my friends and family not to as well. I didn't want to give them a 1* but the review page makes you choose a star! RUBBISH COMPANY!

Be very carefull with the one month policy. I bought a tankless water heater and because I was unable to install it Right away because I was still in the garage construction phase, so when I finally did, the 130$ water heater wasn't working. I wrote to them and the told me about the 30 day limit that had expired, so I lost everything. Another time I ordered a television mount and waited for it to arrive, which it never did, so again because I waited over a month I lost the payment and never received the item. Again be very carefull for the max 30 day Policy.

Its true it is a unacceptable amount of time to wait for a delivery but you can contact customer services who once the delivery date is gone always give me a refund and has gone back into my bank account quite quickly.
They always say if it turns up you can keep it, this has happened on various occasions ive been refunded then two of three weeks later it has been delivered.
However ive noticed that they keep moving the delivery time so you cannot get a refund one item ive been waiting for three months now and the order has still not been processed as its sold out but it wasnt sold out when i ordered it so for theese reasons im only giving it a 3 out of 5

I've had similar incidents of not receiving an order I placed 26/03/2020 it's now June 5th and still no delivery. I contacted them via twitter. First tweet them *******@wishsupport and hopefully they with contact you via DM. My order was refunded. They say "logistics is out of our control" then they better sort themselves out because if you are a paying customer, they should have more control on their shipping methods and yes, the date keeps changing