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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I ordered from this site about 6 months ago. I got an email saying that they were crediting my card because my item was not available. I was ok with that so I ordered again. 2 orders. My credit card was charged and I have not received my items. It has been about 3 months now. I haven't got any explanation from them. I have sent 2 emails. No response. I don't think this is a real legitimate site. Beware
Well what can I say this is just a appalling Service
As far as I can make out all the products are in china, they hint that delivery will be a week, but seeing that the purchase is in china that is impossible to achieve, unless it is couriered over on a good service,
They are not clear have automated updates on messenger
No humans to talk to all I want is my money back and warn others to stay away unless you want to wait forever that is if it arrives at all
Hi there. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I have never had worse customer service experience in my life I've been waiting 3 months now and nothing still says it's in China don't ever order from here they said they would reimburse my card and they didnt total scam so sorry for my loss never again!
Hi Cathy. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
The coupons don't work. Also the coupons expire within 20 min. Than you build up points for a coupon and click on the coupon but than to back to buy more stuff and the coupon disappears and you cannot get it back. The referral link is false and fake it doesn't work, I sent referral codes to friends to sign up and it's fake, doesn't give back anything they promise. All their ads are fake. Customer service replies with the same sentences and it's automated machine. No customer service. All my orders took 3 months for arrival. Plus shipping expenses. All false advertisement. Do not trust this site.
We're here to help, Ana! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered a face mask on May 19 2020, at first they say delivery in 15 days, then they move it to June 11, and now it is supposedly to be delivered on June 30 th. Maybe I will be able to fend off the next pandemic in Fall 2020,, if they deliver at all. If you really NEED something, anything don't order it from them, because by the time they deliver it you won't need it anymore.
Hi Tom, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Ordered two itmes for 20 dollars. It said would come in 20 days, its been 3 months almost and still nothing. Can't contact support, can't contact no one. NEVER BUY FROM THIS WESBTIE
Hi Victor. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Scam, I ordered a 5 pack of 2oz purell hand sanitizer I paid 17 dollars including shipping. After waiting a month for the package, it finally arrived there was one 2oz bottle not 5. That comes to 8 dollars and 50 cents an ounce. It was shipped from China, BEWARE OF WISH.COM.
Hi Larry. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I placed an order on April 24th, 2020. I still have not received any of my items. (It's been 6 weeks!) Tracking on the app is completely useless. I was supposed to receive my items within 10 days but each time I check, the delivery date is continuously pushed back another two weeks. The Wish Assistant on the app is completely useless. I have tried getting in touch with a representative but I have only had one reply. So much for the summer clothes I ordered. If I do receive any of my items, it may be winter already. So frustrating!
Hi Natalie. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
I tryed this site twice first time i order a item and they refunded my money back with no explnation 2nd i order a item and never recieved it i would not recurmend no one to this site and you cant get no one niether to help you
We're here to help, Marlene! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I have been waiting since April for my delivery. I can not get into touch with cu service. This is my second issue with them. Never again. I gave them a one because 0 is not available.
Hi Shan, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Not a good web site... China driven and is a sham!
They are THIEVES... I ordered 2items... together around 450 AUD... so far NOTHING has arived after 40 Days. I wrote several complaints/enquiries... they make it as difficult as possible to get in contact with them... And I get STUPID asnwers as to why it is LATE. They keep EXTENDING the deliverey Date(wist some items it has been changed/Extended 3 times. Each time with another forthnight... THEY ARE THIEVES...
Hi David. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
It is ridiculous to believe anywhere in the modern world it takes more than 30 days for something. The tracking ìs a joke and your order might not even be shipped for w/o days. And then is it doesn't show hoop by the delivery window you have to wait another 30 days to find out what they do. The tracking is fabricated and is not based on any real shipping data. Wish is a game of chance which the house always wins. The only purpose in running their business this way is to take your money for their use and then may or may not send you anything in return. They get to use your money while you sit empty handed.
Hi Eric. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Wish is a SCAM... Beware. They are THIEVES... I ordered 5 items... together around 450 AUD... so far NOTHING has arived after 40 Days. I wrote several complaints/enquiries... they make it as difficult as possible to get in contact with them... And I get STUPID asnwers as to why it is LATE. They keep EXTENDING the deliverey Date(some items have been changed/Extended 3 times. Each time with another forthnight... THEY ARE THIEVES...
Hi Eric. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Its very first purchase I made, Initially Shipping Date was 07 June 2020, Then automatically changed to 20 June 2020, Then Now I am seeing 27 June 2020 What a joke! I strongly disapprove this Shopping web site, STAY AWAY SAVE YOUR MONEY!
We're here to help, Saint! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
Item has not been delivered but
Status delivery changed into it has been delivered without me confirming it has.
White disposable mans
It's a scam and keep away from them
Hi Lucy, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Total rip off. Promise deliveries and miss by miles. Placed 3 separate orders for multiple item in April and still waiting for deliveries. The website keeps pushing out the delievery dates and one order has completley disappeared from my order page. When i contact them I get a poorly answred email that says they are still within the window of time. Well... yeah... if you keep changing the dates. Don't walk... RUN away.
Hi Michael. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Multiple orders placed months ago and their support is non existent. It says if the order doesn't arrive by delivery date, to contact them but there is no way to actually contact them and they just repeatedly push the delivery date farther away. Don't waste your time or money. Shop eBay or Amazon. At least they have real support and take care of their customers.
Hi Brian. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Take your money immediately, eventually change delivery date, more than once, nothing delivered after 10 weeks.
No customer service. Products are typical chinese rubbish, usually copies of some legitimate company, made poorly
With slave labour. DON'T WASTE YOUR MONEY on this rubbish.
Hi Bernard. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Stay away from these bozos. They charge the credit card immediately, yet product still not delivered after 2½ months. Very poor customer support: only stock boilerplate replies. No humans involved.
We're here to help, Thomas! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
Cheap products but the delivery takes over 2 months now. The refund dates will change on their own with no warning. Big scam now.
Hi Dindrane, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
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Hi Mary. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.