WishReviews 8,278

We bought a watch which not only never arrived but WISH moved the arrival date 3 times on us to avoid a refund... now they only refunded the shipping and told us we have to wait another 1.5 months for the item refund even thought it was due to arrive a week ago? What a scam... take the money and then hold it for months... basically they sell fake items and use your money to gain interest or invest it while thy hold you back! Avoid this scam site!

I have used wish before, never have I been robbed till now. Paid for merchandise, nothing received. Contacted wish to resolve this, nothing has been done. Stay Far Away from this site. Unless you're planning to throw your money away, it's all you will receive. Wish is a scam, not legitimate business at all. To rob customers, then do nothing after massive amounts of emails, is purely a scam. Looking for a good lawyer, to handle this situation asap.

I waited for over 2.5 mos. For several items! Wish used my $$ free of charge! Its obvious Wish is taking consumers $$ claiming to sell products but instead using our money then allegedly give the consumer a refund once they realize they can no longer keep using our funds while we wait for products that were never sent! The deadline dates expire and they just tell you to wait longer. Its not until you complain that they decide to give you a refund. This is fraudulent and will be reported to the Department of Consumer Affairs! Simply outrageous!

So I ordered a few things from wish and each experience was worst than the previous. Last order was placed on April 17 at the time I was told by the app it would arrive by May 22. That date came and went so wish changed the date to June 12. That day came and went so I reached out to their support in the app. Of course this led nowhere except they changed the date to June 22. That date came and went so I sent an email asking for a refund and was informed that they could not refund because it was still within the shipping window which was not true. So I checked the status again and of course they had changed the date again to July 1st. At that point I went to the BBB to file a complaint and received a response saying the same thing that they could not refund because the item was still in transit. I had to go back and forth with them through the bbb website. It took an additional 5 days and I expressed that I was not going to just lay down or go away for them to reluctantly refund my money wish is filled with thieves that will take your money and never ship and just hope you will give up on the refund you should get because they never actually send the product. DO NOT GIVE UP ON YOUR WELL DESERVED REFUND. AND IF YOU NEED ANYTHING WITHIN 6-8 months from when order it. DO NOT ORDER FROM WISH. YOU WILL EITHER GET IT MONTHS LATE OR NOT AT ALL. That is all...

One star to many. If you decide to order from this site take screen shots of order and delivery dates because when item misses arrival date Wish.com adds weeks to new arrival date. When you file dispute they will add weeks from new date they posted and drag out return for a item that shows no movement with tracking for over 60 days. Better off buying on Amazon item arrive and you can actually talk to a real agent not a robot with no answers to remedy situation.

On April 03,2020 I ordered some Kinky Straight Brazilian Yaki Bundle of Hair 50g, and as of this date June 23,2020 I have NOT RECEIVED THIS ORDER! This Wish.com gave a PARTIAL REFUND months later and HAS STATED ON MY LOGIN OF ACCOUNT THAT THIS ISSUE WAS SETTLED! BUT WHAT THE HELL ABOUT THE MONEY THAT I PAID FOR THE ITEM (KINKY STRAIGHT YAKI BUNDLE OF HAIR)? HELL NOTHING IS RESOLVED UNTIL I GET THE ITEM OR MY DAMN MONEY! Then contacting them by e-mail they sent me through some issues so they are trying to KEEP my money, I mistakingly click I received the item due to I was to click that I had receive some CHEAP $#*! ring I received, and I have the e-mails to prove EVERYTHING and it shows that the item has NOT even made it out of CHINA when tracking it! These PEOPLE AND THE OWNERS OF WISH.COM OR THIEVES AND STEALING MONEY (MINE)! WHERE IS MY DAMN MONEY OR THE DAMN ITEM! ARE YOU THAT HARD UP AT THIS COMPANY THAT YOU HAVE TO STEAL PEOPLES MONEY?

I ordered many items since February that I never received it. They added 20 days more the date to arrive a couple of days before that the expire date. When you check the tracking order you find that the items never leave China. I waited almost 4 months and I don't know when I will receive it. I sending email almost every week and the only answer is... your claim is #... they have my money and I don't have my items and I can not do nothing because they never answer.

I've put in an order 2 months ago. I ordered 7 items. I got 1 item which was delivered within a week. All of the other items estimate delivery dates keep getting pushed back. You cannot send a message to them via their website. The answers given to you are done through an robot system. Calling is a joke. I believe the number given is falsified. All the remaining items that I have left, had a delivery date for the first two weeks of June, now I am looking at mid to the end of July. All items are for my Wedding in August. I now have to order from somewhere else, because when it gets close to those dates that Wish changed them too, Wish move the items to another further date. Wish will take your money quickly before they even know if or when the item will be shipped. I am seriously researching on how to cancel this order or even suing Wish. I hope this is helpful to everyone. My advice is to stick with Amazon... it might cost more, but at least you will get what you order and get it when they say you will.

Placed order in may. Order is still in kungFlu country. I have stopped expecting delivery. Its sick that google allows this site to be accessible outside the kungflu country!

4 months have passed, no products. The dates just automatically get posponed. Products still in China. When you press the button that they have not arrived yet, it tells you the new date, as if they have not moved it up for 1 month. Products that were supposed to arrive end of april-beginning of may (ordered in March), now are shown to arrive in July and one in 2 days, but it is still seen in China. So they will just change the date again. No real support to complain to. Will never use it again. All products are marked as on 1500% discounts, everything shown as Was $1200, Now $23! I mean this is like a child's marketplace. Awful. All the hundreds or thousands of good reviews, are probably fake. The contrast of reviews of the app and here is very different, so obviously one place is not doing real reviews

I would give 0 stars if I could... AVOID Wish at all costs. I ordered a pack of 20 face masks for protection against COVID-19, only 2 came! Took just over 2 MONTHS to receive them! I contacted them TWICE and both times I received the same automated email. They did not deal with my personal issue, and did not answer my questions. The third time I contacted them, they did not even respond... Had to open a case against them via Paypal to receive my refund. Once again, Wish did not even bother to respond to the case. (I won the case).
Absolutely disgusting! AVOID AVOID. They will take your money.

THIS WISH CRAP IS THE WORST EVER IN CUSTOMER SERVICE. THEY LOVE PLAYING GAMES WITH YOUR MONEY, AND IF THEY CAN THEY WILL ROB YOU OF YOUR MONEY. THEY PROMISE ALLOT THAT THEY CAN NOT KEEP. I TRIED CALLING THEM AND THEY ARE NOT TAKING CALLS SO YOU STUCK EMAILING WITCH IS A WASTE OF TIME. WHEN THE ITEM DONT SHOW BY THE DELIVERY DATE, THEY WILL PUSH IT BACK A COUPLE WEEKS BACK AND TELL YOU ITS STILL WITHIN THE DELIVERY DATE, AND WHEN IT DONT SHOW BY THAT DATE THEY WILL PUSH IT BACK SOME MORE, AND THAT IS WHAT THEY HAVE BEEN DOING TO ME SINCE APRIL 28TH THAT I PLACED MY ORDER. ITS NOW JUNE 23, AND AND THE ITEM HAS NOT EVEN BEEN SHIPPED, AND THEY FIGHTING TO KEEP MY MONEY AND THE ITEM AS WELL. I PLACED THE ORDER CAUSE I DID NOT EVEN REALIZE THAT IT WAS THROUGH WISH, CAUE I WOULD NEVER HAD PLACED IT. IT MY 1ST ORDER WITH THEM BY ACCIDENT AND THIS IS THE SERVICE I GET, I CAN ASSURE YOU I WILL NEVER EVER PLACE ANOTHER ORDER THROUGH THEM AND IF I CAN TALK ANYONE I KNOW OUT OF ORDERING FROM THEM ALSO I WILL. THEY ARE A BUNCH OF THIEVES. I WILL DEFINITELY REPORT THEM. $#*!ING JOKE THIS WISH CRAP. HAD TO BE A CHINA BASED COMPANY.