WishReviews 8,278

I knew I was going to get a total piece of junk knockoff. I ordered a OTF Microtech knife. Let me reinterate I'm no idiot, I expected junk. What I got was worse and not even the piece of junk knife I ordered. Then they had the balls to put Benchmade w/ the logo on the blade. Bet they would like to know that. Trust me Benchmade is top notch and wouldn't piss on this knife if it was on fire. I found out what I knew all along. Don't ever order from Wish, unless your curious like I was just to see how bad they are. I mean it could have been at least a knockoff of what I ordered. Rot in hell I really WISH you would. One star because I had to. Wish deserves - 10 stars.

Products are very poor quality and wait time is ridiculous. They charged me over $60 in shipping and that was not disclosed until after I made the purchase– FYI

Order was sent twice and charged twice. Have been told that I didn't respond quick enough to receive a refund. Can't return! No refund! Cancelled order immediately, but item sent anyway. Out $130. Box was damaged but unopened. Didn't matter, NO REFUND!

Ordered over a year ago took my money but still haven't gotten my stuff. Tried texting nothing... Do you have a phone number or just give me back my money it was for more than 100.00 dollars worth of stuff... Scammers

I did not receive any of the items I ordered from Wish. I contacted customer support but besides telling me to contact FedEx, they did nothing. Do not shop here- you will not receive your items and the refund guarantee is a lie.

...-But, if you do not get what you ordered, you are screwed... Wish is a platform for different sellers, both with and without morals and ethics. I have recently been scammed by the seller "merwhile", and wish customer service are refusing to help me. After buying an item, the seller sent me the wrong item / a cheaper item - and now, they refuse to fix the problem. This is the reply I got from Wish customer service: "if the package arrived without quality issue, would you like to keep it? We are sure it could be helpful for you in the future. If you return, as the policy, you need to pay for shipping charge, it cost much time and much money, it is not cost effective. If you don't like this product, you can donate it to a charity or give it to someone who needs it". After I have stated clearly that the fault is their own, and that I have no use for the recieved item, they refuse to take the item back, refund it or send me the right product. Instead they offer to refund 15% of the price (no freight included), so that I am likely to pay 93% of the total cost, because of their fault. Also, sometimes you can spot the intent of comitting fraud in each ad, as the main picture in the ad is different than the actual product being sold. In every ad there is an option to report such conduct. BUT - Wish never takes such reports seriously - every ad I have reported, is still the same, and the scam clearly continues. It seems clear to me that Wish as a platform, has NO interest in making shopping safe for the customer. Instead, Wish customer service helps the seller avoid any responsibility, and continues the sellers attempted fraud. In short - Wish is NOT A SAFE PLATFORM TO BUY FROM, you might get lucky, but when you come across a seller with no moral integrity - you are on your own, and no one will come to your aid.

Wish is supposedly got your back, but in reality they have your wallet instead. I had a combined order of several items shipped at once in 1 package, and 3 of the items were not packed inside and after trying to resolve this for days with about 6 bots with different names, inform me that because the package itself was confirmed delivered that they would not make it right. AVOID THIS COMPANY LIKE IT WAS THE PLAGUE!

Basically, seller decided they wanted more money. And basically, there is NO customer service!

Ordered an item for $12. Order was canceled by seller because they "could NOT ship". Only to see the same seller now has same item for sale for $18. BTW, Wish does NOT have human customer service representatives. Wish responds with canned verbiage (which does NOT come close to the issue at hand). Best to avoid internet businesses like this.

Ordered a knife that seemed to cheap to be true. It was not true. Seemed to be a counterfeit and then I couldn't get any help.

If you want to throw away your money buy from wish.com
I ordered many clothing items and when they arrived all the sizes were wrong. For example, one dress was marked small but it clearly was a medium.
A pair of boots that are labled size 10 are like a size 9.

I contacted wish about this and all you get is a robot that does not cater to your needs. It feeds you answers that do not fit with your problem.
Please do not buy on wish. Do not encourage this company to exist.

I have even written a letter to corporate offices in SF and have received nothing.
I am going to the Better Business Bureau.

... and worse, "Bait & Switch"! Wish Customer Service advised that "Stores on Wish reserve the right to change the price at any time". Imagine if you go to any big box grocery store like Walmart or Kmart, buy a trolley load of items based on the ticketed price on the shelf, only to be charged 3-10 X as much at the cashier... does that sound fair?! I should think not! So why should it be deemed fair for Wish to change their prices IN THE MIDDLE OF A TRANSACTION? Only way I can see around this is for EVERYONE to call them out on their BullSh! T and stop buying from them. Please, do your bit to bring fairness back to online shopping.

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Update: Some time ago I had actually vowed never to buy from Wish again... I hated the 'bait and switch' practices and the increased prices once you got to the cart (NOTE: Always, ALWAYS check price before checking out... don't be pressured into rushing by the 'beat the clock for bargains' type game). However, I had forgotten about this and found (what I thought was) exactly what I wanted on the Wish site.

I particularly wanted a 'ruffled' denim skirt and saw one on Wish advertised as 'ruffled' in written description, and shown with ruffles in picture. However, actual product arrived (quite quickly, I must add, from China to Australia) as a 'knock-off' of that illustrated. Nice... but not as advertised. (were not 'ruffles'). Sent photos and brief letter to customer service (very easy to navigate the Wish site to relevant help section). And lo and behold, within a few days I got an email from PayPal to say I had been REFUNDED AU$47... AU$37 for item + AU$10 postage, without the expected rigmarole of 'pay for return postage to send back and hope it arrives at return destination', etc.

WISH, I COULD NOT BE HAPPIER WITH YOUR CUSTOMER SUPPORT (in this case)!
Thanks again... I will DEFINITELY be changing my mind a giving Wish another go!

The store I bought $80 worth of pampas grass on delivered pink and yellow pampas instead of what I bought, which is white. On no planet is yellow and pink ever mistaken for white. However, Wish customer support denied me the right to return for refund saying that what I received is exactly what I ordered. They side with stores to defraud people. In the pic - on the right is the white I purchased before. On the left is the crap I received.

Okay the site is like EBay or Amazon only a lot more scammer's. You can not trust all sellers and Wish support will not help if a seller performs a simple tracking scam where a fraudulent seller will get a real tracking number but not for your item or your address. Wish is satisfied that someone in your general area received something, they don't care that the tracking didn't come from the sellers location or that the item wasn't delivered to your address! So if you want to play Russian roulette with your money try it!

Returns are difficult because you can't really "talk" or "chat" with customer support.
Lost my money!

Every electronic device I have ordered arrived broken. It's a fake or no quality control from the manufacturer and these items have to be properly disposed of at the dump which also costs money and is bad for the environment.
Smaller household items have been wonderful and they don't hassle you when requesting a refund. They also don't require you to return the item.
It's hit and miss when it comes to any type of electronic device.

I've tried buying several times from WISH, and each time I've WISHED I'd ordered from Amazon and got quality without the crazy shipping charges.

Wish is a very good website that can be used for shopping worldwide. Their services are topnotch and exclusive the prices are cool also.

This place sucks for customer service when ups says they delivered my purchase, yet it was never dropped off at my house.
I told them that my cameras would have captured the package being dropped off. Which they never did.
I have gone back and forth with wish and ups neither one is willing to look at this properly.

I ordered a humidor from WISH. This was NOT a cheap $1-2 item! Total charges were $81.

Item showed delivered according to the UPS tracking number. Item was not delivered to my address! I have a small front porch and a RING video doorbell. No one came to my house!

Contacted WISH. They said the item was delivered, thus no refund! Told me to contact UPS.

I contacted UPS. The tracking number provided on WISH was to a different person at a different address. I asked about filing a claim. UPS said that I have to be the shipper or the recipient of that tracking number! Which I am not!

I tell WISH these details and they say the same thing - issue resolved, no refund, contact UPS! Even after I give them this information! What a SCAM!

Until I finally get resolution, I will hit every social media site that I can to push this issue! Then, I will permanently remove my account from WISH! Which I have purchased from for 5 years!