WiselyReviews 275

Wisely card sucks! Its worthless good for nothing. No banks work with wisely. No loan companies work with Wisely I don't know how the ppl that work for them even have a job. Dont waste your time if you see Wisely anything run!

Withhold your money, card doesn't work in uk. Customer services - useless! Don't use them, no one helps.

If you thought the card was already $#*! to begin with just wait for the new update, it's completely $#*!ing garage! Oh and it gets better, your only option for customer service is to call their 1-800 number and get a person that doesn't speak English very well and is also reading a $#*!ing prompt of what their supposed to stay to you. Literally the worst card I've ever own and I would NOT ever own this card if I was not FORCED to. Do not ever get a card through these mother $#*!ers!

P.s. WISELY: Your new update is garbage, go back to the old version! I've never witnessed an update act worse than the original version. Your card succcckkkksssssss!

Only use the card in Daytona beach at Dunkin' Donuts was a advised I had many charges from Microsoft which I do not buy from especially with this card also had a charge from England all totaled over $100 bucks not much but everything counts. Just received a letter indicating they found nothing fraudulent so I guess whoever bought Microsoft products on my card is enjoying it. How can this be it's not me. Perfect example they closed that card issued me another never used it was only activated fir a week an I get an email that someone tried to charge a 19.51 charge with fairway. Nope not me called because I found it kinda weird that I just got my new card and activated it and there was somebody trying to charge again I believe it's an inside job and when I contacted others that have the same card they have the same Microsoft charges and weird charges on their account too. Don't trust this co n they ask way too many personal questions when activating a card like full ssn should only be last 4 the real credit card cos don't even ask that…maybe just the last 4…. Let's see who will be buying stuff on my new card. Won't be be just ti test it… this card was issued to me by one of my companies fir bonus money I earn n like I mentioned before I have only used it at dunking donuts … if u plan on USING this company ti gave u check deposited I would look fir another co as to me it's not to be trusted n anyone that has this card I advise to put a lock on your credit reports…. Pissed off than my funds that I clearly did not charge we're not funded back like a normal financial institution would …

On vacation and card doesn't work. I call them and they ask for some phrase they say I set up years ago. I don't have a phrase! Because I don't have it they will not turn my card on. I have to send them all kinds of identification and will take 2 -3 day to open card.

Meanwhile I am stuck on vacation with little funds and they ruined my vacation! I could have proved my identity many ways but that wasn't good enough.

When I get home and get this card open I will close the account and never look back. Beware of their horrible practices

Wisely is a complete joke. I've have this card for 3 months, and haven't had anything but drama. They take your money, and refuse to refund you.

I'm not sorry DON'T GET THIS CARD! They will make u wait for money, they make u prove who u are over and over again, they tell u they can't find ur proof or they can't read it. They tell u to wait 1-3 business days to get ur money. If u don't tell them the birthdate that the employer got wrong but tell u ur true birthdate they lock ur card! If it's on a Friday they tell u to wait till mon, tue, or even wed. They make u out as the bad person even if u didn't make the mistake! I guess they get about 1,000 calls a day of people saying there me! Never had so much trouble with a prepaid card in my life! This is the second time that the wrong birthdate was given by the employer and I've been punished from my own money. Don't get it's a ripoff!

Worked as a nurse for my state and received pay on Wisely Pay card. Had not used card for a while and it was declined at a store. Found that my card had been compromised with fraudulent charges that started at $10 to Google Play and steadily increased to $500 for a total of 34 transactions. Withing 24 hours, $1500 had been stolen before I discovered and locked the card. I was able to recover the money after Wisely investigated, it took 8 weeks. I was issued another card and locked it immediately, and recently have been receiving phone calls and texts from "Wisely Fraud Department", trying to get information, asking if I made charges, saying the fraud department had detected fraudulent charges, saying I needed to use my card or it would be cancelled. A call to Wisely Customer Service confirmed none of this is true. I am closing my account and having them issue me a check. I don't even trust them to transfer the money to my bank... 1 star for decent customer service. They were helpful and one person even told me I wasn't the only one reporting fraud on the Wisey Pay card.

So after 3 years i wake up to find an unauthorized transactión on My account. I Transfer all $ to saving and lock My card on the app. Call customer service and explains situation, ask what should i do get put on hold Rep gets back on phone says cancelled your card new one in 7-10 days. When did i approval yo cancel card? 8 calls later ok to 1 time use atm idk pin # oh well too Bad so sad. Overnight me a card, no we can't. So why would i keep this service? I won't and as HR payroll supervisor Will be company wide change of paycard provider. So 7-10 days i'll finally get new card, won't have place to live or food between now and then but they don't care. Understandable employees are only doing as company directs but not acceptable. Wouldnt overnight card at My expense, wouldnt allow Transfer to another account already linked to card they cancelled without approval or request just not helpful when should be going above and Beyond. I didnt do damn thing wrong, card was never out of My physical control but i'm the one paying for it.

I called to ask a question about their bill pay option and the rep shut my card off and is holding my money hostage. I have to send in my license and SS card by download to get my card turned back on. As soon as it is ready and fixed I am cancelling this service. Already shut the deposit off.

IM TRYING TO SET UP MY Wisely card to apple pay I've been asked 10 times by 10 different people social security number name birth old addresses not even the old address the streets around them been the foremost bad experience I've ever had to witnessed in life! 10 people asking for my social security number

Do not get this card your card will get hacked even though it is still in your possession the company wisely itself will not care that your card is hacked with your paycheck on it. Please get direct deposit with your own risputable bank you will get a bunch of Indians overseas that do not speak English and do not care about customer service or that the fact that your money that you use to pay your bills is gone. You can call customer service they will not help you if you ask for a call back they will not call you back they just keep lying and stuttering about where your money is.

I called Wisely to remedy card transaction issues. I was declined purchase groceries, gas, pay bills, and order on Amazon. 100$ was taken out of my account for 25$ gas. I called 9 times and was hung up on 9 times. Denied access to talk to Supervisor, they dropped the call 3 times. In the process, they deactivated my card, they claimed wrong birthdate on file. I sent them proper ID. Then, told me to call back in 3 days. Now I don't have access to my earned money to buy my 4 kids food, gas for my car to go to work, and pay my bills

I called to report apx $400 in fraudulent charges and after holding the phone for an excessive amount of time I finally got a very friendly person. It was told to me that it could take 3-6 months to resolve and replace my money and that my card would be canceled and they gave me the option to have my new card sent to me overnight for a charge of 35$. Three days later and I can't access my card info online and cannot get anyone to answer the phone……. My employer suggested this company and I have done my own research now and found that they are one of the worst payroll card companies in the USA

Lost my card. Called them about it but told them that I need to keep it so that I can keep my account to pay my bills. They canceled my car went through 3 days after paying $35 to renew my card. These people only want your money. Please be smart and get a check or go through a legitimate bank. SMH

I've been waiting to activate my card for 2 hours. The first time someone answered and hung up quickly, the second time, a lady answered and said that my employer "cancelled your card" I'm like how can that be possible when he literally just handed to me. So now i have to wait 7-10 business days for another card meanwhile my gas tank is on E smh. Worthless customer service reps. They don't care about their customers

I waited 40 minutes just to get answered by a lady she helped me midway and rudely hanged up on me I did not appreciate that at all ridiculous!, So I called again and someone by the name Gina helped me she was very kind and helpful she made my day. Giving this company 5 stars for Gina.