ZERO STARS HORRIBLE SERVICE *******000*******000*******000*******000*******000*******000**************
HORRIBLE EXPERIENCE AT THE HOLIDAY TIME ON DECEMBER 20TH 2024
NONE...............NON-COMMUNICATING COMPANY THAT OUTSOURCE FROM ANOTHER COUNTRY WHOM HAD NO IDEAS WHAT THE PROTOCOL IS FOR THE WISELY CARD THRU ADP
https://info.kellyservices.com/hubfs/myKelly/Getting_Paid/Wisely_Enrollment_Flow.pdf?_gl=1*1vyf7ik*_ga*MTAxNjQzNjQ2OC4xNzA1Njg1NDk1*_ga_2LH0GGL3VF*MTcwNTY5Mjk5MC4yLjEuMTcwNTY5MzkwNy4wLjAuMA.
I am literally on a step by step picture guide on how to access your account, and it even says there that you can access your account meanwhile your card is on the way, I stay on the phone with these people for large sum amounts of time and they always hang up, GARBAGE customer service, this company needs to be sued, they hold your money and just tell you to wait and they dont even go by their own rules they just make them up
DO NOT SIGN UP FOR THIS CARD unless you want to get paid 3 weeks later
Cannot believe they outsource Thier BANKING customer service to India of all places...
POS POS POS POS …worst company y is it in India? They are rude can't understand them 2 wks w/o money
Someone needs to shut them down ASAP people are getting out acct info and cashing out on our shyt…. PISSED!!!
Never again … SHUT THIS COMPANY DOWN !!!!!
I have had my job for a little over a month. My Wisely card was sent to the incorrect address. SO- in that month, I have spoken with customer service trying to get a replacement card mailed to the correct address. First time I spoke with them they told me I needed to upload my ID with that address. Did it. Called back a couple days later and they said "whoops, you also need to upload a piece of mail." Did it. Called back a couple days later and they said that document never uploaded. (I would also like to add that I have called multiple other times and they have either not answered or they have hung up on me.) SO I REUPLOADED IT just to be told days later "We cannot accept that piece of mail- it needs to be a utility bill with YOUR name on it." BRO, I'M 16 YEARS OLD. HOWIMSUPPOSEDTOGETHAT