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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I was chatting with Sakshi. She's fast at work and helped me when i went wrong. This is the first time i'm using this site and found it well maintained.
Very good service. I would recommend to my friends and family members. Customer service is very prompt and ready to assist without excuses. Thanks a lot for making someone's bday special
Great food and service, would highly recommend... Went there on mothering Sunday... Everything perfect. Such friendly staff
At Winni they guide you at every step of ordering process. I was guided by Sakshi she helped me at every stage. Awesome service! Hope they deliver the promise!
I especially liked the way of your service to customers. The response is very quick. And yes, Sakshi, she helped me with lots of queries. Special thanks to her.
Customer support was very fast I really appreciate "Sakshi" very proactive resolved my issue. Yet to delivery the surprise cake tonight to my loved sister Hope all set to go. Thanks Winni
I orderd from winni. They deliver my order on time iamvery hapy with winni service. I always use winni and I suggest myfrends to use winni... keep it up Niharika kapoor
I wanted to drop you a note and thank you 'Niharika' for the wonderful quick replay.
Thanks...
Worst service i will suggest you not to order anything!
Worst service even after taking customized order details.
Winni provide really great service and all team is very helpful and polite. They made my day special and rememberable as well as provide fresh cake and flowers.
This was my worst experience ever with any online delivery service. I ordered three items and wanted them to be delivered on the same day but the next slot was of next day so I kinda dropped off from this site and then one guy calls me from this number: *******070 and asks me to pay the amount and give the orderID and promised me that he will get it delivered on the same day which btw never happened. And I was not able to connect to this number after then.
Then next day, I got a call from winni and they say that the flowers that you ordered cant be delivered cause we don't have it right now, you can order cake instead and they just had one option in that. Till now I haven't received the order.
I was so frustrated with the kind of service i got from this site. It was my parents's anniversary and these guys totally ruined my gesture.
So guys order at your risk. This is not reliable at all.
Ordered a cake from Winni and made the mistake of adding an extra item. The online chat service (Chatted with Sakshi) is awesome. They resolved my issue in minutes. Sakshi was great in handling my concern. Thanks
Nice service... and its awesome to get services like this.
Your services from end to end to making me feel proud of my ordeing in future which maing easier to serve purpose.
I got excellent chat assistance from Nandita. I greatly appreciate the able support and quick assistance.
Good Assistance by Nanditha. My Query got immediately resolved by nanditha. I loved the customer service.
Ms. Sakshi fixed my problem without any delay. Thank you winni.in for your services even in remote areas.
I orderd from winni. They deliver my order on time iamvery hapy with winni service. I always use winni and I suggest myfrends to use winni... keep it up guys
Hi this is the first time that i am ordering online from WINNI
I wanted to deliver a butterscotch cake and i wanted to get it delivered on the same day
I somehow got into a chat with Sakshi (one of the employees) and this lady helped me a lot in providing with quick and relevant information due to which i placed my order successfully
Kudos to her and all the best to her
Very Good assistance from... sakshi
My query was resolved immediately by Sakshi. It was a good experience.
I had few queries and Sakshi was very responsive and helpful on the chat support, overall very good customer experience.
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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