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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Sanchita S.
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Very unhappy as this is totally cheating. When the order and payment was made for plum cake a plum cake should have been sent... not a fruit cake. Never going to place orders to you not recommend anybody. Moreover, I have mentioned at every social platform that you are fraudsters.

Date of experience: December 26, 2018
India
1 review
1 helpful vote
Follow Arun S.
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Waste of money!
December 26, 2018

Worthless piece of Sh*t!
People don't order from Winni. They clearly know how to cheat a customer effeciently. Probably they have a separate team for it.
They provided me a totally wrong product which was worth half the price I paid. When asked about, they say it is for delivery! Seriously you charge RS 400 in the name of delivering that crap cake! Get a life.
People better go to reliable bakery and purchase the item instead of relying on this no good un professional organisation!
Wondering how they got so much rating!
Is it your own staffs giving rating for your company?

+1
Date of experience: December 26, 2018
India
1 review
0 helpful votes
Follow Swadesh S.
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Bad experience
December 26, 2018

Bad quality cake I received.
No on time delivery even they took extra money for selection of time.
Not proper response from after telling my problem.

Date of experience: December 26, 2018
India
1 review
0 helpful votes
Follow Madhukar B.
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Worst people
December 26, 2018

Worst people. They just take money and dontd deliver... They are just tell you about the terms and conditions when you call back about their refund policies...

Date of experience: December 26, 2018
India
1 review
0 helpful votes
Follow Irvine M.
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I have used fernsnpetals, floweraura these guys are new but well professional and good that the old guys.

Date of experience: December 25, 2018
Massachusetts
1 review
0 helpful votes
Follow Pritinanda C.
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I love the quick response and support provided by the team. Really appreciated as my work is accomplished and the behaviour of the team is very gentle

Date of experience: December 24, 2018
Canada
1 review
0 helpful votes
Follow rosemary d.
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Thanks to sakshi
December 25, 2018

Sakshi was very helpful in makikng my order smooth and reliable.

Thanks and with kind regards
Rosemary

Date of experience: December 23, 2018
India
1 review
0 helpful votes
Follow Sujeet V.
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Birthday Cake
December 25, 2018

Sakhi thnk u for ur grt support nd understanding,
I really appreciate ur work
Keep up ur work spirit

Date of experience: December 22, 2018
Hong Kong
1 review
0 helpful votes
Follow Ankur F.
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Superb Service, product was also good, excellent quality, Wishing you the best for continued success.

Date of experience: December 22, 2018
India
1 review
0 helpful votes
Follow Radhika S.
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Worst
December 22, 2018

Had Very much worst experience with this bouquet shop... I haven't got the bouquet which I was expected and which I ordered... entirely different from the pic... and there is no responsible delivery person and customer support person... dissatisfactory. Waste of money.

Date of experience: December 22, 2018
Washington
1 review
0 helpful votes
Follow Srivatsa K.
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Swift resolution
December 21, 2018

Sakshi the support team. Member, resolved the issue swiftly... very much appreciated... I had to update the delivery address phone number and was wondering if it is going to be a pain but this is done in seconds

Date of experience: December 20, 2018
CD
1 review
0 helpful votes
Follow Samir m.
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I really like the concept of the way chat box opens for any enquiry or confusion. I would like to thanks Niharika for clarifying all my queries patiently. Thanks a lot.

Date of experience: December 20, 2018
India
1 review
0 helpful votes
Follow Jai H.
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The website has a huge options to select from. Live customer support is excellent. Neel was really helpful with providing the details which were not easily visible on website. Great work.

Date of experience: December 20, 2018
India
1 review
0 helpful votes
Follow Soma p.
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And the chat box is a good concept. I liked Payal's assistance in inquiry. It's really good to have such a facility in Sambalpur town. I am really looking forward to order from winni.

Date of experience: December 20, 2018
India
1 review
0 helpful votes
Follow usha d.
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Sakshi mam you are best
December 21, 2018

I really like winni app. Its home delivery services are very convinient. Welll done winni and one of agent name sakshi assisted me very nicely. And quickly

Date of experience: December 20, 2018
India
1 review
0 helpful votes
Follow Taha t.
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I really like the concept of the way chat box opens for any enquiry or confusion. I would like to thanks Neel for helping and supporting. Good job Neel #happyCustomer

Date of experience: December 19, 2018
India
1 review
0 helpful votes
Follow Lilly G.
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Iam satisfied with the person who chatted with me and clarified my doubts woth in less time. Thanku sakshi ji for Clarifying my doubts regarding my orders.

Date of experience: December 19, 2018
India
1 review
0 helpful votes
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Good services
December 19, 2018

I especially liked the way of your service to customers. The response is very quick. And yes, Manveer, he helped me with lots of queries. Special thanks to Manveer

Date of experience: December 19, 2018
Saudi Arabia
1 review
0 helpful votes
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Customer service
December 18, 2018

Awesome service at the time of delivery of gifts by Sakshi! Thank yu to all of winni team for delivering the item.

Date of experience: December 18, 2018
India
1 review
0 helpful votes
Follow Sabyasachi S.
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Was searching for a plum cake on line for my daughter.It is Madam SAKSHI helped and assisted me online chat and made my deal final. She not only interacted solefully but could conceived my need so meaningfully and beautifully that I never found any confusion and reached to my decision. Hope all customer get MS SAKSHI in all their chats.
S Sen Salt lake Kolkata.

Date of experience: December 18, 2018