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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Not going to book again. Quality not good, personal message handwriting is very poor. Mood off delivery.
I have order cake and what guest received is totally different one. It's very redicules thing and feeling ashamed when guest sent cake pic. Attached both the cake what we received and the order one
Quality of the cake which I ordered was very good but I feel the prices are little higher. Overall nice experience. I have been a regular customer with winni.
Delivered a cheap cake than what was ordered. The cake ordered was completely different than what was delivered. The same cake (delivered) was showing to be of low price on their website and i paid the amount of another which was higher
Loved the service as it was on time. Also it was same ordered. Taste was awesome.
Thanks a lot n happy new year to all ur team
Ordered cake was never delivered. My money is not refunded as well. I would never recommend Winni to anybody.
Ordered a heart shaped black forest cake... but delivered a round black forest cake.
Disappointed
Delivery of the cake was prompt and timely... That can be appreciated.
Customer care doesnot lift calls...
Delivery delayed.
Delivery we have collected from the road.
Delivery guy insisted to collect from far.
My wife ordered cake for me on New Year but the cake which you have shown and which you have delivered is totally different.
You guys charged Rs 1900/- for that Worst cake.
I will not recommend this to anyone.
There is no candle and knife. Very worst service. Next time I am not purchase this shop. There is no respons also very very bad
Nice service... Next time i am surely recommend your site. Thanks... and keep it up with good job...
I have ordered Choco Truffle Almond Cake with Heart shape and Flight of Happiness(16 Red Roses and 16 Ferraro chocolates) with Order ID *******7098 but I have received different cake and Normal Bouqet flowers(With No chocolates). You have charged extra money for heart shape and for roses and chocolates and what i have received I was shocked to see.
I had paid more than 3000 Rs-/ for this items and I have been delivered wrong items for my wife's birthday and spoiling my surprises.
I am really not happy and very much disappointed with your service and the way you guys have cheated me by charging huge money and delivering cheap standard quality of items and taste.
I would like to have full refund of the amount I have paid, if not I am willing to go to Consumer Court Forum through LinkedIn and Facebook and showcase the acts of cheating customers the way you have done to me. I am really very sad that on my wife's birthday and new year I had to face this issue because of improper service.
Item was exactly as described and delivered right on time. Cake delivered was tasty and good presentation.
Timely delivery and wonderful service... Awesomeeeee experience with winni, It was my first order with winni and got more than what I expected... looking forward for more... great job team
Very bad service delevery anthore place I don't receive my order same anthore plance delevery so bad
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