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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Pavani S.
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Cake not delivered, msged as it is delivered, now asking about rating, new year given more discounted, how ur serving, without calling to customer about address, not delivered

Date of experience: January 1, 2019
India
1 review
0 helpful votes
Follow Yellanki K.
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Phone lines busy... Try to improve the connectivity...
And if possible get down the delivery charges..

Date of experience: January 1, 2019
India
1 review
0 helpful votes
Follow Narayanan K.
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Very bad service
January 1, 2019

Inspire of paying so much for the delivery the cake was not delivered in time. This spoiled entire momentum. I never had such a bad experience with any of the service providers till date. Worest experience in my life. You should pay me back the entire amount I paid for the cake and delivery

Date of experience: December 31, 2018
Singapore
1 review
0 helpful votes
Follow Kanchan P.
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Excellent service
January 1, 2019

Excellent service provided by them
On-time delivery.

Customer service is awesome.

Product taste and look also excellent

Date of experience: December 31, 2018
Qatar
1 review
0 helpful votes
Follow RISHABH A.
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Amazing
December 31, 2018

Ordered cake and flowers from winni. The quality and taste of the cake is just amazing.
Keep winning.

Date of experience: December 31, 2018
India
1 review
0 helpful votes
Follow Alok k.
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Very good service
December 31, 2018

Timly delivered
Good cordinating
Overall is good service thanks. Thanks for timly delivery. And products condition is very good.

Date of experience: December 31, 2018
India
1 review
0 helpful votes
Follow Vinay S.
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Excellent
December 31, 2018

I placed an order for my fiance in Noida and he loved the cake n bouquet and also the lines uve written on compliment card it really made my day. Thanku so much!

Date of experience: December 31, 2018
Australia
1 review
0 helpful votes
Follow Gitu S.
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Excellent service. I placed an order online and by mistake selected incorrect date. I noticed it today and Himanshi from staff was very helpful. She spoke with Ops and vendor and has committed to deliver the cake today. She is a gem and can't thank her enough for her service. Hopefully it will be an awesome surprise for my parents :)

Date of experience: December 31, 2018
India
1 review
0 helpful votes
Follow Sachin K.
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Bad, presentation of cake was very bad. There were no knife to cut the cake and there were no candles

Date of experience: December 31, 2018
India
1 review
0 helpful votes
Follow Saranya S.
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Good taste
December 31, 2018

I have asked for paper plate and tissue and they agreed to give but only cake was delivered and writing could have been better. Taste was good.

Date of experience: December 30, 2018
Missouri
1 review
0 helpful votes
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I ordered a cake for my family in Hyderabad, website was so easy. Parul Service representative helped me find a yummy cake and guided me right way. Ordered processed without much hassle and Parul himself made sure it went through properly.

Thanks,
Satya Gundlapalli

Date of experience: December 30, 2018
India
1 review
0 helpful votes
Follow Pia s.
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Very help full winni customer care executive thanks you to all my proper delivery and surprise delivered thanks nice delivered red velvet cake.

Date of experience: December 30, 2018
California
1 review
0 helpful votes
Follow Ashwin g.
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I am very happy with the service like the chocolate cake very much use this website service again on time delivery.

Date of experience: December 30, 2018
India
1 review
0 helpful votes
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Felt like cheated... N i m very much disappointed... Decoration was also different... will not recommended to others...

Date of experience: December 30, 2018
Texas
1 review
0 helpful votes
Follow Praveen K.
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Excellent Service
December 30, 2018

The Best Service and very efficient. Sakshi quickly helped me finding the best option and was able to use the service with ease. Thank you!

Date of experience: December 29, 2018
India
1 review
0 helpful votes
Follow satya P.
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Thank you Miss. Sakshi for guiding me for purchasing cake through website and even i got special discount on this cake. Thank very much Miss. Sakshi.,

Date of experience: December 29, 2018
India
1 review
0 helpful votes
Follow Kaira g.
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Cakes
December 30, 2018

I like it winni very much l. I have go through this app for my lifetime order for cakes and flowers and their service are very fast and appreciative. Loved it alot

Date of experience: December 29, 2018
India
1 review
0 helpful votes
Follow Kambo s.
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Thanks for delivering cake to my dad it. It was delivered boy wishes my father. Which is rarely seen today busy world.

Date of experience: December 29, 2018
India
1 review
0 helpful votes
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Awesome service
December 30, 2018

I placed order for Mumbai. By misstake i puted wrong address in my order then i contact to winni chat team. There was a lady Nandia she helped me lot

Date of experience: December 29, 2018
India
1 review
0 helpful votes
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Winni best
December 30, 2018

I like this app very much because they deal cake and flowed very fresh and wonderful on all over in India. I like it very much and loved it all. They deal services amazingly and agents are also good.

Date of experience: December 29, 2018