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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Shashank J.
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Helpful service
January 8, 2019

Parul helped to resolve my problem with cake delivery. My order was previously showing as processing. Now it shows as confirmed.

Date of experience: January 7, 2019
California
1 review
0 helpful votes
Follow Hukum k.
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Good
January 8, 2019

Very good very nice service winni my order in time delivered and all product nicely delivered thank winni team ( parul)

Date of experience: January 7, 2019
India
1 review
0 helpful votes
Follow Dinesh s.
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Excellent
January 8, 2019

Manveer has served me very well. He had helped me so well in solving my issues while placing th e order. Good job manveer

Date of experience: January 7, 2019
India
1 review
0 helpful votes
Follow Goutham N.
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Good order processing and Niharika Sharama helped in taking care of order and get it processed in timely manner.

Date of experience: January 7, 2019
India
1 review
0 helpful votes
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Good Service
January 7, 2019

I really thank full to mr manveer for resolved my quires shortly and deleverd my order timely. Chocolate and flower are very owsome. Winni service is best

Date of experience: January 7, 2019
India
1 review
0 helpful votes
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Excellent service
January 7, 2019

I m so happy with the services of your site & in future will definitely do order from this. My rating is five star for winni.

Date of experience: January 7, 2019
India
1 review
1 helpful vote
Follow Shashank p.
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You guys are pathetic
January 7, 2019

I recommend everyone that this is highly overpriced bussiness model, please dont go for it if you can please transfer money in your loved ones account
And their are many local vendor who can deliver stuff in geniune price.
I am surprised i paid 300 buck for the choclates with marked price Rs130 can you belive it and that also with extra delivery charges wowwww.They are the coolest thugs and customers are biggest fool.

Date of experience: January 6, 2019
India
1 review
0 helpful votes
Follow Shalini T.
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Excellent service
January 7, 2019

Delivery is on time. And cake and flowers are also fresh... Liked your service. Love to order more items from this site in future... Thanku

Date of experience: January 6, 2019
India
1 review
0 helpful votes
Follow Sreeram M.
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I wanted a last minute photo cake for my girlfriend. Out of many cake shops and services I contacted only winni.in could deliver the cake. They also have a very good customer care, and easy online system.

Date of experience: January 6, 2019
India
1 review
0 helpful votes
Follow Suchita P.
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Good. Looking very tasty delicious and presentation very well next time will be purchased again and again

Date of experience: January 5, 2019
India
1 review
0 helpful votes
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Nice and good
January 7, 2019

Nice and replied on time with sakshi it was awesome experience talking to her hope they will deliver on time

Date of experience: January 5, 2019
India
1 review
0 helpful votes
Follow deeepraj d.
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Delivery
January 5, 2019

The delivery is nt proper i hv too complain fr that tn all the items was delivered that too on the nxt day

Date of experience: January 5, 2019
India
1 review
1 helpful vote
Follow Adarsh g.
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I placed the order after having a confirm discussion with mr. Akash(your executive)that i will get the delivery after 11:45pm and will try for sharp 12 at night, same thing i requested in my msg while placing the order. After all these things a got the shock when i saw the delivery guy at 11pm at door step. I Will never recommend this site to anyone.

Date of experience: January 5, 2019
India
1 review
0 helpful votes
Follow MVK N.
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Excellent service and delivered with in the time, quality of the cake is awesome. Very tasty. I used this app first time but easily guided what item will order with images and cost

Date of experience: January 5, 2019
India
1 review
0 helpful votes
Follow Rohit S.
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Pathetic
January 5, 2019

My first experience is very bad I hope my first or last purchase with this side. I'll give you 1 star I could wish there is 0 you have deserves 0 star. I got wrong ordered but no one take any pain to resolve my complaint so I suggested to other plz don't purchase any of product with this site.

Date of experience: January 5, 2019
India
1 review
0 helpful votes
Follow Arivoukodi A.
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Very worst
January 5, 2019

I ordered chocolate truffle cake but but they bring chocolate cake nd I ordered 1kg but they bought less kg... Don't purchase... It's cheating... Nd they should call to the number which I have given but they gave cake directly to birthday boy... Really unacceptable... Very worst very waste Plz don't order henceforth I will never open tis site for any occasion... My money oly wasted...

Date of experience: January 4, 2019
India
1 review
0 helpful votes
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Poor Service
January 3, 2019

There was no message written on cake. Cake delivered prior to the time I selected. And for the fixed time delivery I have paid 250. Ferns and petals are far better than winni.

Date of experience: January 3, 2019
India
1 review
0 helpful votes
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Good
January 4, 2019

This might sound silly but yeah... We had paid for chocolates and the delivery guy couldn't deliver on 3rd night saying there wasn't any stock. I mean. Is that even reason to give? We place our orders in way advance... there by we also expect the organizers to get things in way advance rather coming to the customer and saying." sorry we ran out of stock" the delivery guy also said that he will deliver it to my office address which is Bangalore Baptist hospital. I have been trying to call him from evening and there's no response. Could u please rectify this. Else do consider the refund.
Thanks!
My order ID is: *******9817

Date of experience: January 3, 2019
India
1 review
0 helpful votes
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Failed to deliver on time. The mentioned customer care also not responding. The message one the cake was also missing.

Date of experience: January 3, 2019
Germany
1 review
0 helpful votes
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Nice flower
January 4, 2019

Very nice flower deliverd winni team and thank very helpful person miss parul
Thank you so much thank you winni team...

Date of experience: January 3, 2019