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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Riyasat S.
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Good
January 22, 2019

It was not that good as expected because I thought more than what I received. It was good as the product delivered was neat and clean in perfect condition.

Date of experience: January 21, 2019
KR
1 review
1 helpful vote
Follow Kumar A.
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No cake, no refund
January 21, 2019

Worst Experience ever. Do not order from here. They ask for money before delivery, do not deliver and then ask for redeliver charges. Who can trust to pay again for redeliver charge?

No refund, they said they will mark order as complete. And then they disabled chat on website.

Ours is a own building in the center of the town. They said they were unable to reach.

I wish them to eat our cake on our parents birthday. We celebrated without the cake. Thanks.

Date of experience: January 21, 2019
India
1 review
0 helpful votes
Follow tashi p.
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Nice sevice
January 21, 2019

Winnie is good app my order deliverd timly and cake/ flowers are owsome. Thanks manveer for yours fast service.

Date of experience: January 20, 2019
India
1 review
4 helpful votes
Follow Rachna W.
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Not satisfied
January 20, 2019

The cake was supposed to have Happy birthday Mummy on it but thr was nothing. Also it did not feel like a truffle. It had too much cream

Date of experience: January 20, 2019
India
1 review
0 helpful votes
Follow Goldy s.
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Thanks manveer
January 21, 2019

I really thanks full to winni team.my order delivered timely. Manveer had good customer assistance he solved by quiries shortly.

Date of experience: January 20, 2019
India
1 review
0 helpful votes
Follow Geet S.
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Pathetic
January 19, 2019

Never ever use their services... these guys are hopeless and big time chutiyas. Who are okay with their vendors not sending the desired cakes along with knife and candles... if I will ever get a chance to meet their owner. I am gonna $#*! his $#*! right there with there pathetic cake!

Date of experience: January 19, 2019
India
1 review
0 helpful votes
Follow Surya P.
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Hi Winni Team,

I am extremely happy and highly appreciated the service you gave to me. I appreciate the effort you people made while return gift, it was awesome. Please find attachment, as my feedback. Definitely I recommend Winni to my friends and relatives.

Thanks alot.

Date of experience: January 19, 2019
India
1 review
0 helpful votes
Follow Bhawani s.
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Very good service
January 21, 2019

Very good service in udaipur delivery time is very good I love sunni.in and all over experience is very good excellent service

Date of experience: January 19, 2019
India
1 review
0 helpful votes
Follow Harit J.
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Consistent!
January 20, 2019

Have ordered a couple of times now. Find the quality better compared to some others. Would like to continue.

Date of experience: January 18, 2019
India
1 review
0 helpful votes
Follow Rohit j.
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Absolutely professional
January 18, 2019

I have ordered a cake and flower which was delivered on time and both flower and cake were fresh. I would like to order again from winni.

Date of experience: January 18, 2019
India
1 review
0 helpful votes
Follow Madhav D.
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Flower bouquet was timely delivered.The only thing is that there should be more offers applicable for the selected range of products. Also some innovative ideas of giving surprises to our loved ones should be there because there are so many sites delivering the same bouquets with no innovativeness at smart prices.

Date of experience: January 18, 2019
GB
1 review
0 helpful votes
Follow Sunil K.
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Good team
January 18, 2019

Thanks for taking my order quickly.
Sakshi and parul were good in assisting. Hopefully i would get my cake ontime

Date of experience: January 18, 2019
India
1 review
0 helpful votes
Follow SOUNDARYA V.
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Worst
January 18, 2019

Waste service spoil the day specially customer service good for nothing horrible cheaters doesnt even respond and not at all on time i order cake on 17 delivered on 18. And not a proper response from the customer team even not have brain to respondd properly

Date of experience: January 17, 2019
India
1 review
0 helpful votes
Follow Nandita S.
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I ordered for hazelnut cappuccino cake and I couldn't taste either instead it had medicinal taste. I had high expectations but you failed miserably

Date of experience: January 16, 2019
India
1 review
0 helpful votes
Follow Fatma Z.
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Excellent!
January 16, 2019

Ordered a blueberry cake for my sis birthday and the taste was awesome. There was a small issue with the name and they sorted it in very professional manner within the time frame. I would like to do order again in future. Indeed a job well done!

Date of experience: January 15, 2019
India
1 review
1 helpful vote
Follow Santosh k.
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Winni is just a fraud.
January 16, 2019

They don't deliver what they are showing on Thier website.design of cake is not at all matching with the actual delivery and on complain they will tell you that this is as per Thier terms and conditions and cake design can be different from the image of website.
I have attached both images what I have received and what they have delivered.
Bull $#*!. Dont buy from this website

Date of experience: January 15, 2019
India
1 review
0 helpful votes
Follow Abilash B.
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Not satisfied with the product and quality. Too over rated for the quality.
Also the message requested was not mentioned on the cake which was disappointing

Date of experience: January 13, 2019
India
1 review
0 helpful votes
Follow Parth G.
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Delivered on time
January 14, 2019

I booked a combo of cake and flower. Winni delivered the right choice at midnight. The cake was baked fresh and delivered carefully.

Date of experience: January 13, 2019
India
1 review
1 helpful vote
Follow Vivek s.
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Cake is differ
January 13, 2019

Same cake which given order as per pic, is not received, it is different, a nd not written name on the cake

Date of experience: January 13, 2019
India
1 review
0 helpful votes
Follow Jashasri D.
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Not upto the mark
January 12, 2019

Cake upper design totally different which shows online i ordered three rose which i saw on net but they gave one rose on top amd must disappointing thing they handover the cake on bad condition like they bring some cloth not so carefull and smudge my surprise cake for my mother. Not happy at all.

Date of experience: January 12, 2019