Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Winni

Winni

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Winni?
grey stargrey stargrey stargrey stargrey star

Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Pooja k.
Unfollow Pooja k.
Share Review
Report Review

Awesome experience
January 31, 2019

Good site to order food online. Very good experience with this site. Looking to continue more years. All an over nice experience

Date of experience: January 30, 2019
India
1 review
0 helpful votes
Follow Pooja s.
Unfollow Pooja s.
Share Review
Report Review

Very nice
January 30, 2019

Very nice cake nice flower Very nice service thank you winni team. Thank team very nice black forest cake thank you

Date of experience: January 30, 2019
GB
2 reviews
5 helpful votes
Follow Ian J.
Unfollow Ian J.
Share Review
Report Review

Nice service!
February 1, 2019

They helped me promptly that's why I was able to book the cake according to the requirements. They were able to solve the issues quickly.

Date of experience: January 30, 2019
India
1 review
0 helpful votes
Follow Parth S.
Unfollow Parth S.
Share Review
Report Review

Nice app
January 30, 2019

I like it Winni alot it's services are best in all over in India. I like it Winni slot in all over in india

Date of experience: January 30, 2019
India
1 review
0 helpful votes
Follow cute m.
Unfollow cute m.
Share Review
Report Review

Past 4 years I am continually using the Winni services. I had a great experience with Winni service because is one of the best Company which deliver the gifts at my home address in a short period of time. Whenever I require to deliver cake and flowers to my relative, friend and family, I never check multiple websites I directly place the order without any misgiving. I hope so, Winni will never disappoint me.

Date of experience: January 29, 2019
India
1 review
1 helpful vote
Follow Nikhil A.
Unfollow Nikhil A.
Share Review
Report Review

I don't recommend anybody to use your services.On the eve of my birthday, I have received a cake and I was shocked to see that the cake which delivers to me is really a third quality/ spoiled one. It ruins my day and the person who sent me feels ashamed.it is only fault of your services. Cake is already cutting prior to and in dual fainted colour. Really Disgusting! Pics are attached herewith and u all can easily see that what type of services Winni is giving with regard to quality.

Date of experience: January 29, 2019
India
1 review
1 helpful vote
Follow Jai E.
Unfollow Jai E.
Share Review
Report Review

Best customer service
January 30, 2019

Shalini was really helpful and very professional. She went out of the way to get my cake delivered on the way. This is real customer service.

Date of experience: January 29, 2019
Hong Kong
1 review
0 helpful votes
Follow Surya K.
Unfollow Surya K.
Share Review
Report Review

It been a very good experience with this site. Sakshi from their team helped me with a lot of patience as i am very new to this website. Thank you so much Sakshi. Hope will be doing the smooth transactions like this in future. Will be writing the next review once we taste the cake shortly:)

Cheers...!

Date of experience: January 28, 2019
India
1 review
0 helpful votes
Follow Srikant A.
Unfollow Srikant A.
Share Review
Report Review

Thanks for delivering a very nice cake and flower bouquet on time. Everyone liked the cake taste and flavour

Date of experience: January 28, 2019
India
1 review
0 helpful votes
Follow Manisha C.
Unfollow Manisha C.
Share Review
Report Review

It was great experience with winni. Timely delivery. Delivery person behaviour all was good. I am so much happy to choosing winni. Lovely

Date of experience: January 28, 2019
India
1 review
1 helpful vote
Follow kamal s.
Unfollow kamal s.
Share Review
Report Review

Wrost product and service. Name writen on cake is messy and custom msg written by hand.
Test quality also very very worst.

Suggest not to go for this site else u can prefer wormoven or freshandpetal

Date of experience: January 28, 2019
India
1 review
0 helpful votes
Follow Rahul k.
Unfollow Rahul k.
Share Review
Report Review

Good job manveer
January 26, 2019

Thanks for taking my oder quikly
Manveer. M appreciated this app becuse its it provide faster services and save my time...

Date of experience: January 24, 2019
Australia
1 review
0 helpful votes
Follow Sidhant S.
Unfollow Sidhant S.
Share Review
Report Review

Appreciate the response of Sakshi for quick response and assistance while placing the order. Great work.

Date of experience: January 23, 2019
India
1 review
0 helpful votes
Follow Subhash s.
Unfollow Subhash s.
Share Review
Report Review

G8t manveer
January 23, 2019

I am extremely happy and highly appreciated the service of Winne Team. Specially the team member Manveer who
Take my order so quickly and delivered timely. G8t going guys keep it up.

Date of experience: January 23, 2019
India
1 review
0 helpful votes
Follow Payal b.
Unfollow Payal b.
Share Review
Report Review

Nice cake very nice cake very taste cake I like.it winni.all.the best for. Future business I. Will surely order

Date of experience: January 23, 2019
India
1 review
0 helpful votes
Follow Neha g.
Unfollow Neha g.
Share Review
Report Review

Nice app
January 23, 2019

Aarti I like it app this much because agents are so wel in dealing on live support chat. Winni al the best for further future

Date of experience: January 23, 2019
Saudi Arabia
1 review
0 helpful votes
Follow SARANRAj R.
Unfollow SARANRAj R.
Share Review
Report Review

She is really good. She is helped me to select Fantastic gifts for my Wife. Thank you so much my dear Shakshi. From today onwards i will choose this website to buy gifts also i will suggest my friends to Visit this Website.

Date of experience: January 23, 2019
India
1 review
0 helpful votes
Follow Supriya S.
Unfollow Supriya S.
Share Review
Report Review

So cheap and dull flowers and packing. Delivery boy is so irresponsible kept on main gate security instead of delivering in hand. Customer care no response

Date of experience: January 22, 2019
Germany
1 review
0 helpful votes
Follow Swati M.
Unfollow Swati M.
Share Review
Report Review

I am really thankful to Sakshi from support team. She helped me promptly that's why I was able to book the cake as per my requirements. Kudos to her. She was able to solve the issues very quickly. Really a big thanks to her.

Date of experience: January 22, 2019
India
1 review
0 helpful votes
Follow Sumit K.
Unfollow Sumit K.
Share Review
Report Review

The cake was awesome
January 22, 2019

Loved the services of Winni. Have been using it from last 5 years. Now their presence has increased to 550 cities. All cities are not very good but yes they do deliver and that matters the most in many smaller cities/

Date of experience: January 21, 2019