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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow neelu r.
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Delivery is quick
April 29, 2019

I wanted the order in 2 hrs and i palced the order form the winni.in and they delivered my order within 2 hr now i always use winni.in

Date of experience: April 27, 2019
Saudi Arabia
1 review
0 helpful votes
Follow MD F.
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Customer care
April 29, 2019

I am satisfied for your information, please growth your delivery location because I am belong in Bihar (samastipur district) i want order in my native place but unfortunately my order is not available at this pin code *******. Thanks for your help us

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Rekha S.
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1/2kg cake was charged at Rs. 850/- and Rs. 350 flower bouquet had exactly 6 roses. Completely disappointing

Date of experience: April 27, 2019
India
1 review
1 helpful vote
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Order confirmation, customer care coordination etc took almost 1 hour. Then I placed order. Paid full money in advance.
My order was altered without informing me.
Also I requested 5 times over email to write the text
On the cake as mentioned in the email for my friend's marriage. It was not delivered as requested. I am dissappoonted as 1. Text was missing 2. Cake's shape was changed than the one I ordered without my consent 3. It looks overpriced as the cake was small too..

Date of experience: April 26, 2019
India
1 review
0 helpful votes
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The cake was pathetic
April 27, 2019

The cake was bad... it was hard and tasted like medicine. I had ordered for my husbands burday and I was very disappointed with the cake. Wouldn't recommend to order from here.

Date of experience: April 26, 2019
India
1 review
0 helpful votes
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Poor cake
April 26, 2019

The cake delivered was unfresh or stale. Poor service. Not recommend to anyone. Not expected during bday bashes or events. Felt embarrased among family members.

Date of experience: April 26, 2019
India
1 review
0 helpful votes
Follow Pooja G.
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Bad experience, Cake was in bad condition. Not even the same as shown in pictue, I called customer care, their response time was also very high, they were saying to resolve in 15mins but couldn't resolve the issue even in 7 hrs, uad to go with that bad conditioned cake only

Date of experience: April 26, 2019
India
1 review
0 helpful votes
Follow Pratik M.
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Pathetic
April 26, 2019

The case is a total mess and is in a pathetic condition.not even edible. I would never like to recommend this site or would never buy something from here. Thanks. You guys ruined it.

Date of experience: April 26, 2019
India
1 review
0 helpful votes
Follow sakshi s.
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Excellent servcie
April 27, 2019

I have ordered a cake for 20th april and i received the order on time and its really very nice. I use winni first time, wonderfull experince

Date of experience: April 26, 2019
India
1 review
1 helpful vote
Follow Arun R.
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Thanks for the late and pathetic product delivery.

I ordered for a heart shaped cake, you delivered a round shaped one.
I ordered a greeting card and received a pathetic one.
I ordered a lovey dovey surprise bouquet and it was not fresh n small.
Best part is the teddy. I ordered a romantic teddy. I received a small damaged poor quality teddy.

My order no is *******8929.

I hereby attached the pics of whatever I received.

Thanks for ruining the happiness of a birthday present to my wife.

+2
Date of experience: April 26, 2019
India
1 review
1 helpful vote
Follow kammy g.
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Very poor quality
April 26, 2019

The cake item which actually presents on website and item delivered is totally different, very bad experience, will not recommend anybody to order from your site

Date of experience: April 25, 2019
India
1 review
0 helpful votes
Follow Ajeet R.
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Thanks
April 27, 2019

Thanks again and have been trying for life insurance policy for my birthday is on his way back from the store or something else for you and your wife are in the middle of nowhere near as I can and will not be back in

Date of experience: April 25, 2019
India
1 review
0 helpful votes
Follow Uppvan S.
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I have already spoiled my two wards birthday with 2cake from u due to late delivery and wrong cake delivered after than when i Complaint online then u tell me redelivery 1 hour but delivered cake after 2hour and ur person demand to exchange with another cake but when i again call ur center than he pick cake
If u dont given time delivery and right cacke delivery than why we join again with u.
U call also call me to know whole issue my number is *******008 my order number is *******7121
Really all my friends pls don't book cake
I suggest u if you booked than u take than u buy harassment

Date of experience: April 25, 2019
India
1 review
0 helpful votes
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Below Expectation
April 27, 2019

Full credits for delivery on specified time. However, highly disappointed by the quality and standards of the Bouquet ordered. It was different from the one ordered. Also, the standards of the bouquet and the Message were below the mark for the payment charges taken.

Date of experience: April 25, 2019
India
1 review
0 helpful votes
Follow Tabbu b.
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The app allows you to send gifts, cakes, along with different accessories to any adress. If you are away from your loved ones on any special day, it is the best way to make them feel special. The best delivering app... Highly recommended.

Date of experience: April 24, 2019
India
1 review
0 helpful votes
Follow Sandeep S.
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Excellent Services
April 27, 2019

Excellent Cake and Teddy Bear. Delivery before time... Excellent Services. Very Happy with the Delivrables... Thank you... Winni..

Date of experience: April 24, 2019
India
1 review
0 helpful votes
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Worst service
April 25, 2019

Please don't order here. Very very worst timing keep up. They cost for midnight but they will deliver in time. U will feel ashamed with ur loved ones. If u order here. Pls pls pls don't order in this. Friends..

Date of experience: April 24, 2019
India
1 review
0 helpful votes
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Presentation was not
April 24, 2019

I have ordered cake for my husband birthday
I want to say thank you for midnight timely delivery, taste was too good.
I have disappointed with presentation it was poor the message what I have given to write on cake was different, cake condition was not good and it was melted when I have received. Apart from ok

Date of experience: April 24, 2019
California
1 review
0 helpful votes
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Great experience
April 24, 2019

I ordered a cake for my friend in jaipur and i use winni first time and the cake they delivered that was very good and the delivery on time and from that time i am using winni only... Keep it up guys

Date of experience: April 24, 2019
India
1 review
0 helpful votes
Follow Saurabh A.
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Absolutely pathetic
April 24, 2019

The chocolate bouquet was a disaster. All the chocolates were melted, out of shape and maybe even stale.

Date of experience: April 23, 2019