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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Mohit A.
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I have ordered 1 Rose bouquet and 1 teddy bear for my wife on our wedding anniversary. Rose bouquet was good but teddy bear looks cheap. So suggest you to improve on quality.

Date of experience: April 29, 2019
India
1 review
0 helpful votes
Follow Mohan P.
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It was one worst moment of my life when I opened the box containing the cake. There was no icing on the cake. I had look like a fool in front of everyone. Feeling screwed by Winni.

Date of experience: April 29, 2019
India
1 review
0 helpful votes
Follow Smriti S.
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Waste of money
April 29, 2019

By ordering from winni I this it's waste of money flower booke was not at all good and it was too expensive also I know u will not do anything after seeing this review also because ur service is like that only I m not expecting anything from u

Date of experience: April 29, 2019
India
1 review
0 helpful votes
Follow Haritha D.
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I had ordered a bunch of flowers and a cake and the order was accepted. Later i was told that flowers weren't available. Then why did they even accept the order?
And the cake dint reach on time. I got a Succesfully delivered' message without actually delivering it. Led to lot of confusion and tension.
I haven't still received the refund for the flowers and extra charge of 250 for 12:00 am delivery. And was told that the refund will be initiated to the winni wallet and not my bank account. Very much dissapointing this is. What if i dont want to order in winni again?
I give a 1 on 5 rating for so much of negligence and disturbance. Need the refund as soon as possible. Thanks.

Date of experience: April 28, 2019
India
1 review
0 helpful votes
Follow Manish G.
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Didn't expected such a thing from your side.
I had Selected to keep the sender name hidden but they showcase everything.

Date of experience: April 28, 2019
India
1 review
0 helpful votes
Follow Surya b.
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100% satisfied. Thanks
I have got the delivery on same date. And i found the products good as shown in pics..

Date of experience: April 28, 2019
India
1 review
0 helpful votes
Follow Ashita B.
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Amazing service
April 29, 2019

Very amazing service, satisfied with work and highly appreciate it. Will definitely recommend to our friends n family.

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Sudha p.
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Great services provided by seema. I really satisfied with services and she gave quick responses of my queries. I really appreciate customer services provided by Winni.in because I feel that they treated their customers as their first priority. I share my great experience with Winni with my friends and colleagues.

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Shreyans S.
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Excellent Cake and Teddy Bear. Delivery before time... Excellent Services. Very Happy with the Delivrables... Thank you... niharika for ur help

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Mikki d.
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Money waste disaster
April 27, 2019

Delivery process is very slow totally money waste images are fully different from reality ND don't received full ordered till now bakwas bakwas bakwas

Date of experience: April 27, 2019
India
1 review
0 helpful votes
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Customers support
April 29, 2019

It was nice experience by talking with winni"a customer care representative. Humble and caring. Winni is nice app for cakes and gifts

Date of experience: April 27, 2019
NL
1 review
0 helpful votes
Follow Mantra r.
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Good
April 29, 2019

Hi Thanks you so much. We aree gratified to knoww tha you so glad to know that you enjoyed our online gift order services

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Onurag k.
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Birthday cake delivered on time to me. Cake quality is very good... highly recommend their service... good job guys

Date of experience: April 27, 2019
Canada
1 review
1 helpful vote
Follow Ravi m.
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Amazing
April 29, 2019

I ordered cake for my friend bday. The cake was delivered on time nd fresh quality nd special not which was given was taken care perfectly

Date of experience: April 27, 2019
GB
1 review
0 helpful votes
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Tasty cakes
April 29, 2019

I ordered a cake from winni.in the cake quality is up to the mark and the cake is so yum and delivery was on time

Date of experience: April 27, 2019
California
1 review
0 helpful votes
Follow Anil c.
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Hip hip hurray
April 29, 2019

Thanks in all way to winni. Winni ne aaj jo service aaj provide krvayi muje was very great. Jha muje delivery chaaiye th wha koi b online deliver nhi krva rha th but finally winni successfully delivered

Date of experience: April 27, 2019
Seychelles
1 review
0 helpful votes
Follow rv m.
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I talk with rimple payal and nikita and they helped me very well. They way of customer handling is great. I am just giving this review for winni customer care executive's only. Keep it up guys

Date of experience: April 27, 2019
Germany
1 review
0 helpful votes
Follow Chhinta p.
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Awesome
April 29, 2019

I would say thanks to whole team of winni to provide such great services to customers who is leaving far from Their family. Thanks again

Date of experience: April 27, 2019
France
1 review
3 helpful votes
Follow neelu t.
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Fast delivery
April 29, 2019

Winni delivers my order very quecik and the cake was very tasty keep it up guys and i would suggest to everyone to use winni once

Date of experience: April 27, 2019
India
1 review
0 helpful votes
Follow Pc c.
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Thank a lot
April 29, 2019

The services i have received from winni is very great. The customer support was also awesome. In other hand delivery was as per my requested time slot so hoping the same in future

Date of experience: April 27, 2019