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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Very worst service provider ever seen ordered cake around morning 10 for my 5 years old brother they confirmed it will be delivered around 6 to 6:30 in the evening. Finally they called us cancelled the order around 6 in the evening. There customers care people like Lokesh, Ansual, Mohit, Vishal and Hemanth not aware about basic ethics how to speak to customers. They reconfirm that deliver order by next day but they not at all responded. Completely a fraud service company it is. My advice not book order with them. Also they will not refund money properly even though mistake is from there side. Completely a cheating firm
All went well., Thank you so much for this wonderful experience, Simran ma'am assisted me very well. My friend loved the flowers, thank you for the on time delivery and super fresh cake. Highly recommend Winni for any occasion.
Very nice service provided by simran ma'am, Thank you So Much. I am very much happy. Good customer support, I have received my order thank you for great service
I would recommend this site to everyone, I ordered KitKat jems cake from Winni and it was super fresh, moist and delicious! Service was really good, Simran ma'am is very polite and helpful, quickly assisted me, Loved it. Thanks a lot!
I placed order for a plumcake for parents. This year we missed being with them due to the pandemic.
In such times too such spineless and shameless companies take money and deliver a very spoilt and hopless pudding in a mangled box (Imagine if the box is mangled how would the content inside be). This was supposed to be delivered on 23rd December. Upon repeated reminders, (So I pay money and also keep following up. Its not in their ethics to execute an order) we finally got the cake with above description on 28th December. Upon complaining they promised to replace it with an other cake. When we inquired they said they have already delivered and wont be entertaining our request.
When we approached DTDC, we were given a so called tracking number for our cake, they said they have no such records. Finally cake arrived through speed post. How hopeless are you guys!
How low can you guys stoop for money? There are so many charity centres that will happily feed you without the need for cheating people and polluting your soul.
Very helpful team and great collection of flowers and cakes, Have been buying from Winni since a few years now and have never been disappointed. Great experience, Simran is so supportive and polite!
Hi Winni, Thanks a lot for your prompt delivery of the gift package. The cake was very tasty; the flowers fresh and the card - just as the image. Quality service at reasonable price. Thanks and keep up the good work!
Very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your support, Our experience was good. Cake and bouquet were good, we loved it.
Would love to order from Winni more. Best wishes"
I liked the bookey my sister shared and the message sent. My friend liked it a lot. Simran ma'am assisted me very well, Thanks for making her day special.
Great services provided by Simran ma'am thanks alot for assistance,
Cake was very yummy thanks to Simran ma'am, assisted me very quickly.
Thankyou for making his birthday special in this pandemic time. It got delivered in just few hours. The quality was also good. Thanks to Simran ma'am, she is very helpful. Superr happy!
You people are awesome. I highly recommend this app, Very helpful customer care representative. Appreciate to simran for support.
Very nice app and deliver the order on time and quality was very good, excellent experience with winni great services provided by Simran ma'am thanks alot for assistance, Cake was very yummy thanks winni
Manpreet kaur, support agent from Winni had guide and provided the best information to place an order.
Very happy with this order and previous orders i've placed with Winni.in Keep it up! Thanks for your services and Appreciate to simran for support.
I am very much happy the assistance provided by Manpreet Kaur for the order that I made in winini. I would like to thank for her patience and the way addressed my request.
Good service by Winni, I'm not expect I received this type service but I'm totally satisfied", Simran ma'am assisted me very well, Thankyou for making his birthday special in this pandemic time.
Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your cooperation.
It was a wonderful experience. I would like to take this opportunity to thank you team Winni and everyone who made the cake I ordered for my parents 20th anniversary. The cake was absolutely amazing and yummy. Customer service is very nice, thanks to simran mam for support.
Cake was very fresh & delicious, It got delivered on the right time Winni App is also very easy to use. Thank you so much for this wonderful experience, Simran ma'am assisted me very well.
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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