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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Santhoshkumar P.
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Fraud and Cheaters
January 16, 2021

Very worst service provider ever seen ordered cake around morning 10 for my 5 years old brother they confirmed it will be delivered around 6 to 6:30 in the evening. Finally they called us cancelled the order around 6 in the evening. There customers care people like Lokesh, Ansual, Mohit, Vishal and Hemanth not aware about basic ethics how to speak to customers. They reconfirm that deliver order by next day but they not at all responded. Completely a fraud service company it is. My advice not book order with them. Also they will not refund money properly even though mistake is from there side. Completely a cheating firm

Date of experience: January 16, 2021
India
1 review
1 helpful vote
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'Very quick and good'
January 16, 2021

All went well., Thank you so much for this wonderful experience, Simran ma'am assisted me very well. My friend loved the flowers, thank you for the on time delivery and super fresh cake. Highly recommend Winni for any occasion.

Date of experience: January 15, 2021
India
1 review
1 helpful vote
Follow Shadow R.
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Superb...!
January 16, 2021

Very nice service provided by simran ma'am, Thank you So Much. I am very much happy. Good customer support, I have received my order thank you for great service

Date of experience: January 15, 2021
India
1 review
1 helpful vote
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Awesome
January 14, 2021

I would recommend this site to everyone, I ordered KitKat jems cake from Winni and it was super fresh, moist and delicious! Service was really good, Simran ma'am is very polite and helpful, quickly assisted me, Loved it. Thanks a lot!

Date of experience: January 14, 2021
AE
2 reviews
0 helpful votes
Follow Daney V.
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Ultra Cheats! Dont fall for them!
January 13, 2021

I placed order for a plumcake for parents. This year we missed being with them due to the pandemic.
In such times too such spineless and shameless companies take money and deliver a very spoilt and hopless pudding in a mangled box (Imagine if the box is mangled how would the content inside be). This was supposed to be delivered on 23rd December. Upon repeated reminders, (So I pay money and also keep following up. Its not in their ethics to execute an order) we finally got the cake with above description on 28th December. Upon complaining they promised to replace it with an other cake. When we inquired they said they have already delivered and wont be entertaining our request.
When we approached DTDC, we were given a so called tracking number for our cake, they said they have no such records. Finally cake arrived through speed post. How hopeless are you guys!

How low can you guys stoop for money? There are so many charity centres that will happily feed you without the need for cheating people and polluting your soul.

Date of experience: January 13, 2021
India
1 review
3 helpful votes
Follow Chi R.
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Awesome experience
January 13, 2021

Very helpful team and great collection of flowers and cakes, Have been buying from Winni since a few years now and have never been disappointed. Great experience, Simran is so supportive and polite!

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow arun c.
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Hi Winni, Thanks a lot for your prompt delivery of the gift package. The cake was very tasty; the flowers fresh and the card - just as the image. Quality service at reasonable price. Thanks and keep up the good work!

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow Shania S.
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Very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your support, Our experience was good. Cake and bouquet were good, we loved it.

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow Ajay A.
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"Wonderful experience"
January 12, 2021

Would love to order from Winni more. Best wishes"
I liked the bookey my sister shared and the message sent. My friend liked it a lot. Simran ma'am assisted me very well, Thanks for making her day special.

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow Anu B.
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Great services provided by Simran ma'am thanks alot for assistance,
Cake was very yummy thanks to Simran ma'am, assisted me very quickly.

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow Deep C.
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Thankyou for making his birthday special in this pandemic time. It got delivered in just few hours. The quality was also good. Thanks to Simran ma'am, she is very helpful. Superr happy!

Date of experience: January 12, 2021
India
1 review
1 helpful vote
Follow Rock R.
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"Yummiest Cake"
January 12, 2021

You people are awesome. I highly recommend this app, Very helpful customer care representative. Appreciate to simran for support.

Date of experience: January 12, 2021
India
1 review
0 helpful votes
Follow Manya S.
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Very nice app and deliver the order on time and quality was very good, excellent experience with winni great services provided by Simran ma'am thanks alot for assistance, Cake was very yummy thanks winni

Date of experience: January 11, 2021
Saudi Arabia
1 review
2 helpful votes
Follow Syed S.
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Manpreet kaur, support agent from Winni had guide and provided the best information to place an order.

Date of experience: January 9, 2021
India
1 review
0 helpful votes
Follow Washim K.
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"Awesome support"
January 10, 2021

Very happy with this order and previous orders i've placed with Winni.in Keep it up! Thanks for your services and Appreciate to simran for support.

Date of experience: January 9, 2021
New York
1 review
0 helpful votes
Follow Baburaj N.
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I am very much happy the assistance provided by Manpreet Kaur for the order that I made in winini. I would like to thank for her patience and the way addressed my request.

Date of experience: January 9, 2021
India
1 review
0 helpful votes
Follow Sumit R.
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Good service by Winni, I'm not expect I received this type service but I'm totally satisfied", Simran ma'am assisted me very well, Thankyou for making his birthday special in this pandemic time.

Date of experience: January 9, 2021
India
1 review
2 helpful votes
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"It was amazing"
January 9, 2021

Cake was very yummy thanks to Simran ma'am, assisted me very quickly, very nice app and deliver the order on time and quality was very good. Thanks alot simran mam for your cooperation.

Date of experience: January 9, 2021
India
1 review
0 helpful votes
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Keep it up!
January 9, 2021

It was a wonderful experience. I would like to take this opportunity to thank you team Winni and everyone who made the cake I ordered for my parents 20th anniversary. The cake was absolutely amazing and yummy. Customer service is very nice, thanks to simran mam for support.

Date of experience: January 9, 2021
India
1 review
0 helpful votes
Follow Rishab D.
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"It was amazing"
January 9, 2021

Cake was very fresh & delicious, It got delivered on the right time Winni App is also very easy to use. Thank you so much for this wonderful experience, Simran ma'am assisted me very well.

Date of experience: January 8, 2021