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WinniReviews 1,837

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
1 helpful vote
Follow Prarthana M.
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Worst experience...
February 14, 2021

It was the first last and worst experience with winni…. I won't ask anybody to order flowers…. They took 1500 rs and the result was so embarrassing…30 flowers on the thermocol sheet…please never go for it…i don't even want to give 1 star rating also. Flowers were not fresh... thermocol sheet was so bad... below are the details:
We have received your order ************** amounting to Rs. 1499 and it is being processed. Do check your email for additional details. Thank You!

Date of experience: February 14, 2021
India
1 review
0 helpful votes
Follow Umer G.
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Worst service
February 14, 2021

Worst service, flowers were not fresh no greeting card abd cake was of 300 Rupees, waste of money 1600 rupees they took. Pathetic service quality is worst

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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Tasty
February 16, 2021

I order a Kitkat And Gems Cake for my younger sister's birthday party. I understood there might be some delays due to COVID-19 issue, nevertheless, everything was great and tasty.

Date of experience: February 14, 2021
Australia
1 review
0 helpful votes
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Extremely unsatisfied
February 14, 2021

I've paid ₹399 just to get item delivered on time. Not only they failed to do so but nobody care to reply my massages.

Date of experience: February 13, 2021
Iowa
1 review
0 helpful votes
Follow Rajkumar S.
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Worst Experience
February 7, 2021

They don't deliver the order on time. They charged 200/extra for delivery. Worst response from their team. They won't give u real updates. All are fake

Date of experience: February 6, 2021
India
1 review
0 helpful votes
Follow Vishal C.
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Nice and timely service
February 3, 2021

I ordered the cake to be delivered in midnight. Thanks to Winni because order is delivered well in time and the quality and design of the cake is just as per the expectations.

Date of experience: February 2, 2021
India
1 review
0 helpful votes
Follow Priyabrat P.
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Online Cake Delivery
February 1, 2021

I love the cake and also the quality of that product is superb taste is also good and you was delivered on time that's a commendable work done from your side thank you for all the things

Date of experience: January 31, 2021
AE
1 review
0 helpful votes
Follow PALANI K.
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Not Good Quality
January 28, 2021

Website showed one thing and received the delivered something else and they are not taking any action

Date of experience: January 28, 2021
India
1 review
1 helpful vote
Follow Naveen M.
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"Arrangement of flowers"
January 28, 2021

Great experience with Winni, flowers was so attractive, order bouquet of red roses. Flowers were fresh secondly even though the presentation was also fab order was delivered on time. Simran helped me alot, I am really satisfied about her way of dealing with customer thanks team for such a great experience.

Date of experience: January 26, 2021
Singapore
1 review
5 helpful votes
Follow Nikhil F.
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Worst experience
January 26, 2021

Worst experience... order ID **************
Booked for a premium chocolate cake and red flowers,

Delivered unprofessionally prepared cake without greetings and pink colour flower.

Guys avoid winni app... these people are fraud... they charge you in premium rates and provide cheap service... I will never recommend any more service from winni... I gave them plenty of time to do a replacement and they completely hesitated it stating they dont assure any quality in services.

Date of experience: January 26, 2021
Maldives
1 review
0 helpful votes
Follow SANTHOSH K.
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Satisfied
January 25, 2021

I have ordered a combo(Lovey Dovey Surprise
2. Small White Teddy Bear
3. Black Forest Cake). Tasty and nice services. Thank you.

Date of experience: January 25, 2021
India
1 review
0 helpful votes
Follow sonu s.
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Good experience with Winni. Best flowers bouquet arrangements... The quality of flowers was great and i got fresh flowers. Simran is so helpful, she helped me a lot to placed the order so promptly and properly.
I definitely purchase more products from your application and website.

Date of experience: January 24, 2021
India
1 review
1 helpful vote
Follow Jemmi L.
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Flowers quaIity is so good. I am very happy. Timely delivery. Amazing service. Overall wonderful service. Thank you Simran ma'am for your support, Ordered Red and White Carnations for mother and it was delivered on time and quality was good and fresh as well and satisfied with the overall service of Winni :)

Date of experience: January 24, 2021
India
1 review
0 helpful votes
Follow Shreeom K.
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I am very happy with Winni, They are very professional and the flowers are as is shown on the website. I used to use Interflora, But I have stopped ever since I came across Winni, I have only ordered flowers for Bombay. I wonder how they will be internationally like in the US or Australia"

Date of experience: January 19, 2021
India
1 review
0 helpful votes
Follow Shreya J.
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Good taste and hygiene products. I'll keep ordering from Winni. Very nice service provided by Vishal awesome experience thank you Winni, Vishal is so supportive thanks for helping! Used Winni for the first time and I'm totally satisfied with the service they provided :)

Date of experience: January 19, 2021
AE
2 reviews
0 helpful votes
Follow Smitha J.
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I had ordered from Winni a cake for my Mom's 75th birthday and Bonsai plant with Laughing Buddha and Bamboo plant. Order was placed on 12th night. I was informed that the plants would be couriered. I received the plants yesterday. The bamboo is totally dry. There was no laughing buddha given saying its out of stock. No one had informed about it but money was taken in full. Bunch of cheats. The bamboo is all yellow and the customer service representative says it will be fine in few days with sunlight. Can a bamboo plant that has turned yellow regain back to its original green color. KINDLY REFRAIN PLACING ORDERS WITH THEM.

Date of experience: January 18, 2021
Ukraine
1 review
1 helpful vote
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All ok
January 20, 2021

No problems, our anniversary cake was very tasted and awesome:)
The only package was slightly damaged

Date of experience: January 18, 2021
India
1 review
0 helpful votes
Follow Prashant C.
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Absolute Rubbish
January 18, 2021

Complete waste of time, money and cause of misery to my 4 year old daughter. Pics say it all. Its cheap n substandard.

Date of experience: January 18, 2021
India
1 review
0 helpful votes
Follow Ravneet K.
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I ordered cake for my best friends birthday. The cake was yummy and delicious. We really enjoyed the black forest cake. I will surly order from this outlet in future.

Date of experience: January 18, 2021
India
1 review
0 helpful votes
Follow Sumer J.
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We have received exact design shown in the picture and taste was amazing. It made my bhabhi's birthday way more special with pineapple flavor Minion cake. Highly recommend to all, Good service provided by simran ma'am, awesome experience thank you winni :)

Date of experience: January 18, 2021